Hi,
I have a computer with very little storage space (28GB).
I wanted to clear some space and I deleted the file usmt.ppkg (from C:\Recovery\Customizations).
After restarting the computer, I found out that I had no more mouse pointer, no more sound, and that the USB ports weren't working anymore.
I was able to recover my mouse pointer by updating the driver in Device Manager, but it doesn't work for the other issues.
I tried resetting the computer, but it doesn't work either (which I guess isn't surprising, since I messed with the Recovery folder...).
Anybody here knows how to fix this ?
Getting all the devices to work again would be great, but I would settle for being able to reset the computer.
Attached is a screenshot of my Device Manager.
My computer is an ASUS E200HA.
Windows 10 version 1607 (OS Build 14393.2214).
Thanks !
I have a computer with very little storage space (28GB).
I wanted to clear some space and I deleted the file usmt.ppkg (from C:\Recovery\Customizations).
After restarting the computer, I found out that I had no more mouse pointer, no more sound, and that the USB ports weren't working anymore.
I was able to recover my mouse pointer by updating the driver in Device Manager, but it doesn't work for the other issues.
I tried resetting the computer, but it doesn't work either (which I guess isn't surprising, since I messed with the Recovery folder...).
Anybody here knows how to fix this ?
Getting all the devices to work again would be great, but I would settle for being able to reset the computer.
Attached is a screenshot of my Device Manager.
My computer is an ASUS E200HA.
Windows 10 version 1607 (OS Build 14393.2214).
Thanks !