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Solved Can't open Command Prompt & Other issue

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Deep scan came up clean. Still no thumbnails.

I still cannot open Powershell or Cmd Prompt as Administrator.. so i am unable to enter the commands she suggests. It will only let me open as normal user.
 
Download Runx.
Save to your desktop.

Download and install windows all in one repair tool.

Boot into safe mode.

Drag the all in one icon to the runx tool, run it with all boxes ticked.

Reboot the machine twice check the issue.
 
Just as a test, enable the built in admin account and see if things work fine in it.

 
So I created a new user and set the user as an admin. Logging in as the new user, i still am unable to run cmd prompt as an admin..

I also DL'ed the media creation tool and ran that. Still no admin use of cmd prompt.
 
Download and unzip farbar service scanner to your desktop, check all boxes and hit scan.
Post the log created.

Download Everything search engine, type cmd* and then right click >>>edit >> select all, copy full name to clipboard and post here in your next reply.

Try and run the command prompt with this tool, let me know if you are able. If command prompt opens with this tool, then you are automatically running higher than admin. Then use the all in one tool thru this tool, and that should restore your permissions.


Also, for now, stop windows update until we sort this.
 

Attachments

  • FSS.zip
    464 KB · Views: 39
OK - i was able to update the BIOS from HP website.

Everything Search Engine:

C:\SYSTEM.SAV\logs\RM\2ndSPE-PartitionInfo.cmd
C:\Recovery\OEM\AfterImageApply_BDB0C1E8-6951-46C4-AB7F-C07B29F462FD.cmd
C:\SYSTEM.SAV\util\PostRM\ApplyPPKG.cmd
C:\Recovery\OEM\Point_B\AppReadi.cmd
C:\Recovery\OEM\Point_D\AppReadi.cmd
C:\swsetup\sp94673\uwp\appxinst.cmd
C:\swsetup\sp95322\uwp_rst1701010\appxinst.cmd
C:\swsetup\sp95506\uwphp173\appxinst.cmd
C:\swsetup\sp96816\UWP_3100\appxinst.cmd
C:\swsetup\sp96818\uwp_17210100\appxinst.cmd
C:\swsetup\sp97011\UWP\appxinst.cmd
C:\Recovery\OEM\Tools\AssignDrvLetterByGUID.cmd
C:\Recovery\OEM\Point_A\Install.PI\EnableDebugMode\AssignDrvLetterByPartIndex.cmd
C:\Recovery\OEM\Point_B\Install.PI\EnableDebugMode\AssignDrvLetterByPartIndex.cmd
C:\Recovery\OEM\Point_C\Install.PI\EnableDebugMode\AssignDrvLetterByPartIndex.cmd
C:\Recovery\OEM\Point_D\Install.pi\EnableDebugMode\AssignDrvLetterByPartIndex.cmd
C:\Recovery\OEM\Point_D\Install.pi\RestoreESP\AssignDrvLetterByPartIndex.cmd
C:\SYSTEM.SAV\util\BFDelPart.cmd
C:\SYSTEM.SAV\util\BFMerge.cmd
C:\SYSTEM.SAV\util\BFMergeForSR.cmd
C:\SYSTEM.SAV\util\BFSplit.cmd
C:\hp\HPQWare\BTBHost\BtBCustomData.cmd
C:\SYSTEM.SAV\util\2postprocess\BtBCustomData.cmd
C:\hp\HPQWare\BTBHost\PBR\BTBHostB_PBR.cmd
C:\Recovery\OEM\Point_B\BTBHostB_PBR.cmd
C:\hp\HPQWare\BTBHost\PBR\BTBHostD_PBR.cmd
C:\Recovery\OEM\Point_D\BTBHostD_PBR.cmd
C:\Windows.old\WINDOWS\WinSxS\amd64_microsoft-windows-t..ices-appcompattools_31bf3856ad364e35_10.0.19041.1_none_a9109d150b1bf064\CHKROOT.CMD
C:\Windows\WinSxS\amd64_microsoft-windows-t..ices-appcompattools_31bf3856ad364e35_10.0.19041.1_none_a9109d150b1bf064\CHKROOT.CMD
C:\Recovery\OEM\Point_D\Install.pi\PINProc\System.sav\Util\postpin\cleanup.cmd
C:\SYSTEM.SAV\util\Cleanup.cmd
C:\SYSTEM.SAV\util\postpin\cleanup.cmd
C:\hp\BIN\cmdline.cmd
C:\SYSTEM.SAV\util\TDC\MCPP\CUST_AddIntoPpkgExList.CMD
C:\SYSTEM.SAV\util\TDC\MCPP\CUST_TouchPointCfg.CMD
C:\hp\HPQWare\BTBHost\customData.cmd
C:\SYSTEM.SAV\logs\RM\Deploy-RP.cmd
C:\SYSTEM.SAV\util\PostRM\DeployPBR.cmd
C:\Recovery\OEM\Point_B\DeviceForm4PBR.cmd
C:\Program Files\HP\Documentation\Doc_uninstall.cmd
C:\Recovery\OEM\Point_B\EdgePartnerCode.cmd
C:\Recovery\OEM\Point_D\EdgePartnerCode.cmd
C:\Recovery\OEM\Point_A\Install.PI\EnableDebugMode.cmd
C:\Recovery\OEM\Point_B\Install.PI\EnableDebugMode.cmd
C:\Recovery\OEM\Point_C\Install.PI\EnableDebugMode.cmd
C:\Recovery\OEM\Point_D\Install.pi\EnableDebugMode.cmd
C:\Recovery\OEM\Point_A\Install.PI\EnableDebugMode\EnableDebugModeByBCD.cmd
C:\Recovery\OEM\Point_B\Install.PI\EnableDebugMode\EnableDebugModeByBCD.cmd
C:\Recovery\OEM\Point_C\Install.PI\EnableDebugMode\EnableDebugModeByBCD.cmd
C:\Recovery\OEM\Point_D\Install.pi\EnableDebugMode\EnableDebugModeByBCD.cmd
C:\SYSTEM.SAV\util\EnableService\EnableService.cmd
C:\Windows.old\WINDOWS\WinSxS\amd64_microsoft-windows-t..ices-appcompattools_31bf3856ad364e35_10.0.19041.1_none_a9109d150b1bf064\END.CMD
C:\Windows\WinSxS\amd64_microsoft-windows-t..ices-appcompattools_31bf3856ad364e35_10.0.19041.1_none_a9109d150b1bf064\END.CMD
C:\SYSTEM.SAV\util\EventLogAnalyzer.cmd
C:\SYSTEM.SAV\logs\[FCC]_ELAN_Touchpad_Driver\ex_appxinst.cmd
C:\hp\HPQWare\BTBHost\PBR\ExportRegXML.cmd
C:\Recovery\OEM\RM_PATCH\ExtPoint_Start.cmd
C:\SYSTEM.SAV\util\ExtraEnv.cmd
C:\SYSTEM.SAV\util\PostRM\F11Setting.cmd
C:\SYSTEM.SAV\util\Find4QFE.cmd
C:\SYSTEM.SAV\util\FormatDsk.cmd
C:\SYSTEM.SAV\util\GetBFSetting.cmd
C:\SYSTEM.SAV\logs\RM\hprm-RemoveLPs.cmd
C:\Recovery\OEM\Point_D\HPSetupOOBE.cmd
C:\Recovery\OEM\Point_D\ImgEnh_BiosReadBack\ImgEnh_BiosReadback.cmd
C:\Recovery\OEM\Point_D\ImgEnh_BiosReadBack_PBR.cmd
C:\Recovery\OEM\Point_D\ImgEnh_Scaling_PBR.cmd
C:\Recovery\OEM\Point_D\imgtwks_dpi.cmd
C:\hpswsetup\sp114211\install.cmd
C:\Recovery\OEM\Point_D\BiosReadBack\Insyde\Install.cmd
C:\swsetup\sp91635\install.cmd
C:\swsetup\sp93215\install.cmd
C:\swsetup\sp94617\install.cmd
C:\swsetup\sp94667\install.cmd
C:\swsetup\sp94669\install.cmd
C:\swsetup\sp94673\install.cmd
C:\swsetup\sp95322\install.cmd
C:\swsetup\sp95324\install.cmd
C:\swsetup\sp95506\install.cmd
C:\swsetup\sp96765\install.cmd
C:\swsetup\sp96816\install.cmd
C:\swsetup\sp96817\install.cmd
C:\swsetup\sp96818\install.cmd
C:\swsetup\sp96999\install.cmd
C:\swsetup\sp97011\install.cmd
C:\hpswsetup\sp114211\src\installdrv.cmd
C:\swsetup\sp94667\installdrv.cmd
C:\swsetup\sp94669\installdrv.cmd
C:\swsetup\sp94673\installdrv.cmd
C:\swsetup\sp95322\installdrv.cmd
C:\swsetup\sp95324\installdrv.cmd
C:\swsetup\sp95506\installdrv.cmd
C:\swsetup\sp96816\installdrv.cmd
C:\swsetup\sp96817\installdrv.cmd
C:\swsetup\sp96818\installdrv.cmd
C:\swsetup\sp96999\installdrv.cmd
C:\swsetup\sp97011\installdrv.cmd
C:\SYSTEM.SAV\util\TDC\MCPP\InstLP.cmd
C:\SYSTEM.SAV\logs\MSOfficeoemsetup.OEMTA.7016.cmd
C:\Recovery\OEM\MSRM.cmd
C:\Recovery\OEM\Point_B\oemsetupRecovery.OEMTA.7016.cmd
C:\Recovery\OEM\Point_D\oemsetupRecovery.OEMTA.7016.cmd
C:\Recovery\OEM\Point_B\OSEnh_WOL.cmd
C:\Recovery\OEM\Point_D\OSEnh_WOL.cmd
C:\SYSTEM.SAV\logs\RM\OSLang_Default.cmd
C:\SYSTEM.SAV\util\PartInfo.cmd
C:\SYSTEM.SAV\logs\RM\PartInfo4RM.cmd
C:\SYSTEM.SAV\logs\RM\PartInfo_CaptureESP.cmd
C:\SYSTEM.SAV\logs\RM\PartInfo_CreateRTP1.cmd
C:\SYSTEM.SAV\logs\RM\PartInfo_CreateRTP2.cmd
C:\SYSTEM.SAV\logs\RM\PartInfo_DeployPBR.cmd
C:\SYSTEM.SAV\logs\RM\PartInfo_DeployRTP.cmd
C:\SYSTEM.SAV\logs\PINPROC\PartInfo_ImageInfo.cmd
C:\SYSTEM.SAV\logs\RM\PartInfo_PrepareRM_PASS2.cmd
C:\SYSTEM.SAV\logs\RM\PartInfo_PrepareRM_PASS3.cmd
C:\SYSTEM.SAV\util\Partition.cmd
C:\Recovery\OEM\PBR.cmd
C:\Recovery\OEM\Point_D\PBR_ImgEnh_DisOSK.cmd
C:\SYSTEM.SAV\util\TDC\MCPP\PBR_ImgEnh_DisOSK.cmd
C:\SYSTEM.SAV\util\PostRM\PBROEM.cmd
C:\Recovery\OEM\Point_D\Install.pi\PinProc4PBR.cmd
C:\hp\HPQWare\BTBHost\PinTiles.cmd
C:\hp\HPQWare\BTBHost\PinTilesWPE.cmd
C:\Recovery\OEM\Point_D\Install.pi\PINProc\System.sav\Util\postpin\PostLAST.cmd
C:\SYSTEM.SAV\util\postpin\PostLAST.cmd
C:\Recovery\OEM\Point_D\Install.pi\PINProc\System.sav\Util\postpin\PostOOBEB.cmd
C:\SYSTEM.SAV\util\postpin\PostOOBEB.cmd
C:\Recovery\OEM\Point_D\Install.pi\PINProc\System.sav\Util\postpin\PostOOBEM.cmd
C:\SYSTEM.SAV\util\postpin\PostOOBEM.cmd
C:\SYSTEM.SAV\util\PostRM\PostRM.cmd
C:\hp\BIN\precmdline.cmd
C:\SYSTEM.SAV\util\PostRM\ReagentcSetting.cmd
C:\Recovery\OEM\Point_B\Install.PI\RebuildIndex.cmd
C:\Recovery\OEM\Point_D\Install.pi\RebuildIndex.cmd
C:\Recovery\OEM\Tools\RemoveDrvLetter.cmd
C:\SYSTEM.SAV\util\TDC\MCPP\RemoveLP.cmd
C:\Recovery\OEM\Point_D\Install.pi\RestoreESP.cmd
C:\Recovery\OEM\Point_D\Install.pi\RestoreFlgs.cmd
C:\Windows.old\WINDOWS\WinSxS\amd64_microsoft-windows-t..ices-appcompattools_31bf3856ad364e35_10.0.19041.1_none_a9109d150b1bf064\ROOTDRV.CMD
C:\Windows\WinSxS\amd64_microsoft-windows-t..ices-appcompattools_31bf3856ad364e35_10.0.19041.1_none_a9109d150b1bf064\ROOTDRV.CMD
C:\SYSTEM.SAV\logs\RM\RSTONE.CMD
C:\Recovery\OEM\Point_D\Install.pi\sample.cmd
C:\Windows.old\WINDOWS\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.1526.1.5\amd64_microsoft-hyper-v-configuration-script_31bf3856ad364e35_10.0.19041.329_none_d1c40735f07c2a30\f\sconfig.cmd
C:\Windows.old\WINDOWS\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.1526.1.5\amd64_microsoft-hyper-v-configuration-script_31bf3856ad364e35_10.0.19041.329_none_d1c40735f07c2a30\r\sconfig.cmd
C:\Windows.old\WINDOWS\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.1586.1.7\amd64_microsoft-hyper-v-configuration-script_31bf3856ad364e35_10.0.19041.329_none_d1c40735f07c2a30\f\sconfig.cmd
C:\Windows.old\WINDOWS\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.1586.1.7\amd64_microsoft-hyper-v-configuration-script_31bf3856ad364e35_10.0.19041.329_none_d1c40735f07c2a30\r\sconfig.cmd
C:\Windows.old\WINDOWS\WinSxS\amd64_microsoft-windows-t..ices-appcompattools_31bf3856ad364e35_10.0.19041.1_none_a9109d150b1bf064\SETPATHS.CMD
C:\Windows\WinSxS\amd64_microsoft-windows-t..ices-appcompattools_31bf3856ad364e35_10.0.19041.1_none_a9109d150b1bf064\SETPATHS.CMD
C:\swsetup\sp93215\Setup.cmd
C:\swsetup\sp94667\Setup.cmd
C:\swsetup\sp94669\Setup.cmd
C:\swsetup\sp94673\Setup.cmd
C:\swsetup\sp95322\setup.cmd
C:\swsetup\sp95324\setup.cmd
C:\swsetup\sp95506\Setup.cmd
C:\swsetup\sp97011\setup.cmd
C:\Windows.old\WINDOWS\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.1526.1.5\amd64_microsoft-windows-winpe_tools_31bf3856ad364e35_10.0.19041.572_none_d8d478f595cb038d\f\startnet.cmd
C:\Windows.old\WINDOWS\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.1526.1.5\amd64_microsoft-windows-winpe_tools_31bf3856ad364e35_10.0.19041.572_none_d8d478f595cb038d\r\startnet.cmd
C:\Windows.old\WINDOWS\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.1586.1.7\amd64_microsoft-windows-winpe_tools_31bf3856ad364e35_10.0.19041.572_none_d8d478f595cb038d\f\startnet.cmd
C:\Windows.old\WINDOWS\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.1586.1.7\amd64_microsoft-windows-winpe_tools_31bf3856ad364e35_10.0.19041.572_none_d8d478f595cb038d\r\startnet.cmd
C:\Recovery\OEM\Point_D\ImgEnh_BiosReadBack\SUB_Get_EP.cmd
C:\SYSTEM.SAV\WinPE_OnLine_4WinRE\SUB_setRSTCLI.CMD
C:\SYSTEM.SAV\util\TDCSetVariables.cmd
C:\Windows.old\WINDOWS\WinSxS\amd64_microsoft-windows-t..ices-appcompattools_31bf3856ad364e35_10.0.19041.1_none_a9109d150b1bf064\TSMKUDIR.CMD
C:\Windows\WinSxS\amd64_microsoft-windows-t..ices-appcompattools_31bf3856ad364e35_10.0.19041.1_none_a9109d150b1bf064\TSMKUDIR.CMD
C:\Windows.old\WINDOWS\WinSxS\amd64_microsoft-windows-t..ices-appcompattools_31bf3856ad364e35_10.0.19041.1_none_a9109d150b1bf064\TSMKUFIL.CMD
C:\Windows\WinSxS\amd64_microsoft-windows-t..ices-appcompattools_31bf3856ad364e35_10.0.19041.1_none_a9109d150b1bf064\TSMKUFIL.CMD
C:\swsetup\sp96765\uninstall.cmd
C:\Users\khval\AppData\Roaming\Toolkit\Modules\Security_3.7.0.32\uninstall.cmd
C:\Program Files\WindowsApps\AD2F1837.HPSystemEventUtility_1.2.15.0_x64__v10z8vjag6ke6\SystemEventUtility\UpdateHpseuHostLauncher.cmd
C:\Recovery\OEM\Point_B\UpdateHpseuHostLauncher.cmd
C:\Recovery\OEM\Point_D\UpdateHpseuHostLauncher.cmd
C:\Program Files\WindowsApps\AD2F1837.HPSystemEventUtility_1.2.15.0_x64__v10z8vjag6ke6\SystemEventUtility\UpdateLauncherForPbrReset.cmd
C:\Windows.old\WINDOWS\WinSxS\amd64_microsoft-windows-t..ices-appcompattools_31bf3856ad364e35_10.0.19041.1_none_a9109d150b1bf064\USRLOGON.CMD
C:\Windows.old\WINDOWS\WinSxS\wow64_microsoft-windows-t..ices-appcompattools_31bf3856ad364e35_10.0.19041.1_none_b36547673f7cb25f\USRLOGON.CMD
C:\Windows\WinSxS\amd64_microsoft-windows-t..ices-appcompattools_31bf3856ad364e35_10.0.19041.1_none_a9109d150b1bf064\USRLOGON.CMD
C:\Windows\WinSxS\wow64_microsoft-windows-t..ices-appcompattools_31bf3856ad364e35_10.0.19041.1_none_b36547673f7cb25f\USRLOGON.CMD
C:\Windows.old\WINDOWS\WinSxS\amd64_microsoft-windows-e..-unifiedwritefilter_31bf3856ad364e35_10.0.19041.1266_none_110072d23cfc00d3\UwfServicingMasterScript.cmd
C:\Windows\WinSxS\amd64_microsoft-windows-e..-unifiedwritefilter_31bf3856ad364e35_10.0.19041.1266_none_110072d23cfc00d3\UwfServicingMasterScript.cmd
C:\Recovery\OEM\Point_B\WallpaperTheme.cmd
C:\Recovery\OEM\Point_D\WallpaperTheme.cmd
C:\SYSTEM.SAV\util\TDC\MCPP\WinPE_DrvInst.CMD
C:\SYSTEM.SAV\WinPE_OnLine_4WinRE\WinPE_DrvInst.CMD
C:\Windows.old\WINDOWS\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.1526.1.5\amd64_microsoft-windows-w..for-management-core_31bf3856ad364e35_10.0.19041.1503_none_3f051bbd62569164\f\winrm.cmd
C:\Windows.old\WINDOWS\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.1526.1.5\amd64_microsoft-windows-w..for-management-core_31bf3856ad364e35_10.0.19041.1503_none_3f051bbd62569164\r\winrm.cmd
C:\Windows.old\WINDOWS\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.1526.1.5\wow64_microsoft-windows-w..for-management-core_31bf3856ad364e35_10.0.19041.1503_none_4959c60f96b7535f\f\winrm.cmd
C:\Windows.old\WINDOWS\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.1526.1.5\wow64_microsoft-windows-w..for-management-core_31bf3856ad364e35_10.0.19041.1503_none_4959c60f96b7535f\r\winrm.cmd
C:\Windows.old\WINDOWS\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.1586.1.7\amd64_microsoft-windows-w..for-management-core_31bf3856ad364e35_10.0.19041.1566_none_3f0ad92162517651\f\winrm.cmd
C:\Windows.old\WINDOWS\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.1586.1.7\amd64_microsoft-windows-w..for-management-core_31bf3856ad364e35_10.0.19041.1566_none_3f0ad92162517651\r\winrm.cmd
C:\Windows.old\WINDOWS\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.1586.1.7\wow64_microsoft-windows-w..for-management-core_31bf3856ad364e35_10.0.19041.1566_none_495f837396b2384c\f\winrm.cmd
C:\Windows.old\WINDOWS\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.1586.1.7\wow64_microsoft-windows-w..for-management-core_31bf3856ad364e35_10.0.19041.1566_none_495f837396b2384c\r\winrm.cmd
C:\Windows.old\WINDOWS\System32\winrm.cmd
C:\Windows.old\WINDOWS\SysWOW64\winrm.cmd
C:\Windows.old\WINDOWS\WinSxS\amd64_microsoft-windows-w..for-management-core_31bf3856ad364e35_10.0.19041.1503_none_3f051bbd62569164\winrm.cmd
C:\Windows.old\WINDOWS\WinSxS\amd64_microsoft-windows-w..for-management-core_31bf3856ad364e35_10.0.19041.1566_none_3f0ad92162517651\winrm.cmd
C:\Windows.old\WINDOWS\WinSxS\wow64_microsoft-windows-w..for-management-core_31bf3856ad364e35_10.0.19041.1503_none_4959c60f96b7535f\winrm.cmd
C:\Windows.old\WINDOWS\WinSxS\wow64_microsoft-windows-w..for-management-core_31bf3856ad364e35_10.0.19041.1566_none_495f837396b2384c\winrm.cmd
C:\Windows\System32\winrm.cmd
C:\Windows\SysWOW64\winrm.cmd
C:\Windows\WinSxS\amd64_microsoft-windows-w..for-management-core_31bf3856ad364e35_10.0.19041.1288_none_3f2d1be96237886e\winrm.cmd
C:\Windows\WinSxS\amd64_microsoft-windows-w..for-management-core_31bf3856ad364e35_10.0.19041.1566_none_3f0ad92162517651\winrm.cmd
C:\Windows\WinSxS\wow64_microsoft-windows-w..for-management-core_31bf3856ad364e35_10.0.19041.1202_none_497a4c9b969ee5eb\winrm.cmd
C:\Windows\WinSxS\wow64_microsoft-windows-w..for-management-core_31bf3856ad364e35_10.0.19041.1566_none_495f837396b2384c\winrm.cmd
C:\SYSTEM.SAV\util\WR4MSDTC.cmd
C:\SYSTEM.SAV\util\WR4ProNASku.cmd

I am able to run command prompt through PowerRun. I will try runnig the All in One tool through PowerRun and report back promptly.
 

Attachments

  • FSS_scan.txt
    2.4 KB · Views: 8
Download system drive permission restore, unzip it to your desktop.
drag and drop onto the power run x64 bit tool, you need to be running the 64 bit version.
When prompted type C: then 10 for windows ten.
Reboot after completed.
 

Attachments

  • SysDrive Permissions Restorer.zip
    2.4 KB · Views: 20
Need to type in C: like in the picture.

Capture.PNG
 
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