In Progress BSOD Event 41 Cat 63 - After adding more RAM? PSU?

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Kethiso

PCHF Member
Oct 14, 2024
9
2
30
Hello there!

Context: My computer is 3 years old, I built it myself and already had some BSOD with the Event 41 Cat 63. error when I only had 32Go of RAM. I hadn't any more of it when I increase the voltage from 1.30 to 1.35 in the BIOS.
Recently, I bought the exact same kind of RAM, and I now experience new BSOD with this code, event though I increased the voltage to 1.45.

It happens when I have multiple windows (i usually have Discord, Spotify, OBS for streaming, a game) and do a lot of back-and-forth from my desktop to the game, etc. The most recent BSOD happened when I did an ALT+F4 from the game.
Yesterday, I could play for 6 hours without any issue.

Things I did:
Modifying voltage
Reinstalling GPU drivers
Checking windows updates
Running RAM memory test
Running stress test

Some of the things that appear as information close to the critical error in the event viewer:
Kernel-Power: Connectivity stand-by: Disconnected. Motive: NIC Compliance
Also have numerous info about Kernel-processor-power as a source at the same second of the BSOD.
An error state the reboot was due after an error check, and that error check was "0x00000124 (0x0000000000000000, 0xffffa801a1823028, 0x00000000bc000800, 0x0000000001010135"

I am a bit lost, and I have tried many, many things. I event thought it was due to a Leap second and desactivated it in the register, etc.
Thank you in advance for helping me!
 
Hello,

Just an update, I plugged my PSU in an outlet, and the rest on an electrical extension cord.
I just had the PC rebooting after a sudden shutdown when playing a game, without any BSOD.

WHEA-Event logger shows event 46 (memory) and event 18 from component
: processor core, source: Machine Check Exception, Error type: Bus/Interconnect Error.

I have updated my AMD drivers/chipset.

@veeg: The tool triggered my AV, and even if I now have whitelisted it, it seems it cannot retrieve what it needs since "Access to the path 'SystemInfo.txt' is denied.
 
Also it seems the latest BSOD shows
MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD.sys

STACK_COMMAND: .thread ; .cxr ; kb

FAILURE_BUCKET_ID: 0x124_AuthenticAMD_MEMORY__UNKNOWN_FATAL

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {4927e12f-1964-0881-4487-8450e3abfe24}
 
Here are the latest dump files, thank you:
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Download the PCHFLogTool
Unzip to your desktop
Right Click run as admin.
Click Gather logs.
A new .txt named PCHF.txt will appear on your desktop.
Copy paste or attach that.
This tool will automatically zip your minidumps.
They will be zipped to your desktop.
Attach those.
Also, click list installed drivers.
Attach that as well.

Upload Dumps to https://www.mediafire.com/ if too large to post here.
 
@xrobwx71 should have everything he needs now. He is the BSOD expert here. 👌

Looks like you grabbed the PCHF.txt log before the tool was done. Re-Run attach it here no need to upload to alternate site, Also it will have zipped your minidumps attach that as well, then if it is too large use mediafire
 
In your BIOS, under advance settings, find PBO and CPB, they may be set to auto, set them to disabled.


CPB allows the CPU to run faster as long as there is thermal and power headroom, while PBO pushes the voltages to allow the CPU to clock higher

If you have any overclocking set, please change it to default. In the power settings, make sure its set to balanced.