Pending OP Response About Hdd sometimes not detected

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feifei12341

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Jan 14, 2020
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I have just build a new pc and install my os in SSD and also set up a HDD for memory. But after running several times, my pc could not detect the hdd and it causes the pc running very slow. So i unplug the sdd the cable and it work fine. I thought this is the hdd problem.
But now, I found a new solution . I go into the bios option and just exit, the hdd work fine and pc run smoothly. (I do nothing in bios setup)
Should I chg the hdd or is the bios setting problem?
 

phillpower2

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Sep 9, 2016
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Welcome to PCHF feifei12341,

I have just build a new pc and install my os in SSD and also set up a HDD for memory. But after running several times, my pc could not detect the hdd and it causes the pc running very slow. So i unplug the sdd the cable and it work fine
Does this mean that you Windows on both the HDD and the SSD?
 

phillpower2

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Sep 9, 2016
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So i unplug the sdd the cable and it work fine.
Can I ask what you mean by the above then as in what works fine.

We could also do with knowing what version of Windows you are running so we can provide the info for how to get an expanded screenshot of Disk Manager for us.
 

feifei12341

PCHF Member
PCHF Member
Jan 14, 2020
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I am using windows 10 64 bit.
My problem is if I startup my pc normally, it sometime cannot detect my HDD and my pc will be laggy. ( I still can run it because my system is in the SDD).
In the past time, I unplugged the HDD sata cable and the computer can run without any problem.
But now I find that it can solved by enter the bios everytime I turn on my pc, I do not chg any setting in bios, just exit it, the pc can detect my HDD.
 

phillpower2

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Sep 9, 2016
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That type of behaviour sounds like driver issue imo.

If the computer is a desktop can you post the brand and model name or number of the power supply (PSU).

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 

phillpower2

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Support Team
Sep 9, 2016
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Both storage devices appear to be in good order but we will check further, see bottom of page below other notes regarding Speccy etc.

Not sure if is related but 360 Total Security is not only total garbage that will not 100% protect your computer it is also totally unnecessary when you are running Windows 10, WIndows Defender and Firewall are amongst the best that you will get.

You need to get Windows fully up to date, we are now on 1909 but you still have 1903, this also puts you at risk of malware attack.

If anyone knows how to use external monitor only and not have internal screen attached let me know.
Can you also answer this for us, we wouldn`t ask for such information if it wasn't important.

To take a closer look at the health of the storage devices;

Download and run CrystalDisk info standard edition from here

Run the program, grab any screenshots and attach to your next reply for us.

To capture and post a screenshot;

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... after typing in any response you have... click on Upload a File to add the screenshot.

Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.
 

phillpower2

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Administrator
Support Team
Sep 9, 2016
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That drive looks ok but it is the Seagate D: mechanical HDD and not the SSD C: drive, can you upload a screenshot of the C: drive and be sure to expand the screen first so that we can see ll of the available information.