New Printer Updates Help Needed

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  • PeterOz
    PCHF Technical Response Team
    • Mar 2021
    • 4190

    #16
    Originally posted by Clive744
    You mentioned I will need to play about with the IP addresses on my Network and Sharing Centre is this something I will still need to do, sorry if it all sounds elementary to you?
    With printers my advise it to always set a fixed ip address in the printer.
    If you have a power out or reset the modem the printer will still work once things are restarted.
    We can help you find and fix the printer ip address.
    To set ip address on print driver
    In the search box next to the start button
    Type in control panel press enter
    If control panel is in Category mode
    Click on View devices and printers – Under Hardware and Sound
    Right click on the printer icon left click on printer properties

    [IMG alt=“Graphical user interface, applicationDescription automatically generated”]https://lh7-rt.googleusercontent.com...pFN1Jpp6Ss5ChX

    Click on the Ports tab
    [IMG alt=“Graphical user interface, text, applicationDescription automatically generated”]https://lh7-rt.googleusercontent.com...pFN1Jpp6Ss5ChX

    Click on Add Port
    Click on standard TCP/IP Port
    Click on new port
    Click on next
    Next to Printer name or ip address put in the ip address

    [IMG alt=“Graphical user interface, text, application, emailDescription automatically generated”]https://lh7-rt.googleusercontent.com...pFN1Jpp6Ss5ChX
    Port name will auto fill
    Click next
    When the wizard has finished
    Click on Finished.
    Close out of control panel

    Comment

    • PeterOz
      PCHF Technical Response Team
      • Mar 2021
      • 4190

      #17
      Originally posted by Clive744
      You mentioned I will need to play about with the IP addresses on my Network and Sharing Centre is this something I will still need to do, sorry if it all sounds elementary to you?
      With printers my advise it to always set a fixed ip address in the printer.
      If you have a power out or reset the modem the printer will still work once things are restarted.
      We can help you find and fix the printer ip address.
      To set ip address on print driver
      In the search box next to the start button
      Type in control panel press enter
      If control panel is in Category mode
      Click on View devices and printers – Under Hardware and Sound
      Right click on the printer icon left click on printer properties

      [IMG alt=“Graphical user interface, applicationDescription automatically generated”]https://lh7-rt.googleusercontent.com...pFN1Jpp6Ss5ChX

      Click on the Ports tab
      [IMG alt=“Graphical user interface, text, applicationDescription automatically generated”]https://lh7-rt.googleusercontent.com...pFN1Jpp6Ss5ChX

      Click on Add Port
      Click on standard TCP/IP Port
      Click on new port
      Click on next
      Next to Printer name or ip address put in the ip address

      [IMG alt=“Graphical user interface, text, application, emailDescription automatically generated”]https://lh7-rt.googleusercontent.com...pFN1Jpp6Ss5ChX
      Port name will auto fill
      Click next
      When the wizard has finished
      Click on Finished.
      Close out of control panel

      Comment

      • PeterOz
        PCHF Technical Response Team
        • Mar 2021
        • 4190

        #18
        If you print a lot of things, have a look at ink tank printers they may work out cheaper.

        Comment

        • PeterOz
          PCHF Technical Response Team
          • Mar 2021
          • 4190

          #19
          If you print a lot of things, have a look at ink tank printers they may work out cheaper.

          Comment

          • Clive744
            PCHF Member
            • May 2021
            • 54

            #20
            Bruce and Peter
            Thank you for your valued replies guys,

            Bruce
            Thank you for letting me know I need to install the software on the laptop as well as the pc.

            The membrane I was referring to is not the tab which has to be peeled off, I thought there was one over the discharge nozzle which gets a hole pierced as the cartridge is shoved in, but from what you have said, sounds as though you have not had any issues.

            I like the sound of everything being very civilised, yank the cartridge out fill it and bung it back in :LOL:.

            All I can say is thank heaven I don’t have a union card for doing that, if any ink filling has to be done I’ll pass that job over to my wife, two reasons my hands aren’t steady enough and the other which is the main one, if it goes on anything I can’t be blamed for it; OR CAN I :unsure:

            I’ve given that last comment a bit more thought. :LOL::LOL:

            Peter
            To be honest I only used HP genuine ink until the printer guarantee expired and then went onto compatible inks, there is simply no way I could afford the printer manufactures swa*ky ink prices.

            The HP OfficeJet Pro 8730 lasted 5 years on compatibles, so going by that it would be cheaper for me to buy a new printer every now and again rather than pay the genuine ink prices, which everyone knows including the manufactures is a complete rip off.

            Having said that I do understand what you are saying about using the precise ink and paper, but for my needs and what I’ve been using so far compatibles have suited me.

            It’s certainly educational what you said about ink viscosity and makes perfect sense to me, no doubt all printer manufactures are going to make their ink and jet sizes slightly different in the hope they can railroad people into buying their ink only, in other words a closed shop.

            I’m hoping to get my new printer on Thursday 20th March a Brother MFC-J5740DW so won’t be able to have go at setting up the IP until then.

            I have Bitdefender and VPN installed on my computer so I don’t know if that affects things like IP addresses, hopefully you can let me know?

            Bitdefender and VPN was on my computer when using the HP printer so have no idea how it all worked, all I know is it did.

            I will give your instruction on setting up the IP a go once the new printer is to hand and will defiantly come back on the forum to let you know how I got on, so hope this thread stays open until then.

            Thank you both once again for your help

            Clive

            Comment

            • Clive744
              PCHF Member
              • May 2021
              • 54

              #21
              Bruce and Peter
              Thank you for your valued replies guys,

              Bruce
              Thank you for letting me know I need to install the software on the laptop as well as the pc.

              The membrane I was referring to is not the tab which has to be peeled off, I thought there was one over the discharge nozzle which gets a hole pierced as the cartridge is shoved in, but from what you have said, sounds as though you have not had any issues.

              I like the sound of everything being very civilised, yank the cartridge out fill it and bung it back in :LOL:.

              All I can say is thank heaven I don’t have a union card for doing that, if any ink filling has to be done I’ll pass that job over to my wife, two reasons my hands aren’t steady enough and the other which is the main one, if it goes on anything I can’t be blamed for it; OR CAN I :unsure:

              I’ve given that last comment a bit more thought. :LOL::LOL:

              Peter
              To be honest I only used HP genuine ink until the printer guarantee expired and then went onto compatible inks, there is simply no way I could afford the printer manufactures swa*ky ink prices.

              The HP OfficeJet Pro 8730 lasted 5 years on compatibles, so going by that it would be cheaper for me to buy a new printer every now and again rather than pay the genuine ink prices, which everyone knows including the manufactures is a complete rip off.

              Having said that I do understand what you are saying about using the precise ink and paper, but for my needs and what I’ve been using so far compatibles have suited me.

              It’s certainly educational what you said about ink viscosity and makes perfect sense to me, no doubt all printer manufactures are going to make their ink and jet sizes slightly different in the hope they can railroad people into buying their ink only, in other words a closed shop.

              I’m hoping to get my new printer on Thursday 20th March a Brother MFC-J5740DW so won’t be able to have go at setting up the IP until then.

              I have Bitdefender and VPN installed on my computer so I don’t know if that affects things like IP addresses, hopefully you can let me know?

              Bitdefender and VPN was on my computer when using the HP printer so have no idea how it all worked, all I know is it did.

              I will give your instruction on setting up the IP a go once the new printer is to hand and will defiantly come back on the forum to let you know how I got on, so hope this thread stays open until then.

              Thank you both once again for your help

              Clive

              Comment

              • Bruce
                PCHF Moderator
                • Oct 2017
                • 10699

                #22
                so won’t be able to have go at setting up the IP until then.

                Let’s get away from talking about IP addresses - they are not going to factor in to the install of the Brother at all.
                They were merely mentioned if you were going to plug an ethernet cable from the Brother straight into your PC’s ethernet port - and you aren’t, so let’s move on and not confuse matters.

                The printer will come with an installation CD, use that in each PC you want to access the Brother.
                If a computer doesn’t have a CD player, copy the disc contents onto a USB stick and use that for installation.

                Comment

                • Bruce
                  PCHF Moderator
                  • Oct 2017
                  • 10699

                  #23
                  so won’t be able to have go at setting up the IP until then.

                  Let’s get away from talking about IP addresses - they are not going to factor in to the install of the Brother at all.
                  They were merely mentioned if you were going to plug an ethernet cable from the Brother straight into your PC’s ethernet port - and you aren’t, so let’s move on and not confuse matters.

                  The printer will come with an installation CD, use that in each PC you want to access the Brother.
                  If a computer doesn’t have a CD player, copy the disc contents onto a USB stick and use that for installation.

                  Comment

                  • Clive744
                    PCHF Member
                    • May 2021
                    • 54

                    #24
                    That’s great Bruce, one less thing for me to bother about.

                    The nearest I can get to plug and play, suits me just fine, I’ll let you know how it all goes.

                    Comment

                    • Clive744
                      PCHF Member
                      • May 2021
                      • 54

                      #25
                      That’s great Bruce, one less thing for me to bother about.

                      The nearest I can get to plug and play, suits me just fine, I’ll let you know how it all goes.

                      Comment

                      • Clive744
                        PCHF Member
                        • May 2021
                        • 54

                        #26
                        Ok Guys, I’m back

                        I’ve got my new printer a Brother MFC-J5740DW, it’s a plug and play job, no CD and Iv’e managed to get it running via my desktop PC but ended up clicking all over the place on the laptop in order to get it to print even though the laptop is hardwired to the router as is the PC.

                        Anyway, as said I got it to print from both machines in the end, the only problem is I can’t get it to duplex print.

                        I’ll try my best to explain this, I was able to have a single page word document open and tell the printer I wanted two copies of it and I wanted it printed back to back and the printer would do it, but now if I ask for that I end up with two sheets with one copy on each sheet.

                        If I open a TWO-page word document and ask it to print one copy and I want it back to back, sure enough it does it.

                        I’m using Windows 11 and MS Office 2021, can you guys try out doing a single page doc and see if it will print back to back because I just can’t understand what’s going on?

                        I can send some images of my setup screens if it’s any help.

                        Comment

                        • Clive744
                          PCHF Member
                          • May 2021
                          • 54

                          #27
                          Ok Guys, I’m back

                          I’ve got my new printer a Brother MFC-J5740DW, it’s a plug and play job, no CD and Iv’e managed to get it running via my desktop PC but ended up clicking all over the place on the laptop in order to get it to print even though the laptop is hardwired to the router as is the PC.

                          Anyway, as said I got it to print from both machines in the end, the only problem is I can’t get it to duplex print.

                          I’ll try my best to explain this, I was able to have a single page word document open and tell the printer I wanted two copies of it and I wanted it printed back to back and the printer would do it, but now if I ask for that I end up with two sheets with one copy on each sheet.

                          If I open a TWO-page word document and ask it to print one copy and I want it back to back, sure enough it does it.

                          I’m using Windows 11 and MS Office 2021, can you guys try out doing a single page doc and see if it will print back to back because I just can’t understand what’s going on?

                          I can send some images of my setup screens if it’s any help.

                          Comment

                          • Bruce
                            PCHF Moderator
                            • Oct 2017
                            • 10699

                            #28
                            As you probably know, duplex is when a print job has more than one page and the printer can print 2 pages onto the one paper sheet, page 1 on front and page 2 on back - and so on until the job is printed.

                            Printing a one page job, but wanting multiple copies, should only print on one side of a page, and do that multiple times until the required number of copies are achieved. Just tested that theory on our Ricoh printer at work and sure another the one page doc, wanting 2 copies, with duplex turned on, printed the one page, twice, on separate sheets.

                            Not that I’ve seen it, but maybe the Brother does things differently.

                            Also check in the Brother menu options on the printer’s screen, or by going to its web page portal using its IP address, what the settings are for duplex.
                            Maybe you want it on by default if you want all jobs to print back to back and save paper.

                            How did you install the printer driver?
                            If there was no CD, did they expect you to go to the Brother website and get it?
                            If you installed no driver yourself, and let Windows do it, that would have installed a generic one, so may not have all the customisable options available that the Brother one would have.
                            And if you let Windows do it, it probably used the WSD driver, which is basic at best.

                            Comment

                            • Bruce
                              PCHF Moderator
                              • Oct 2017
                              • 10699

                              #29
                              As you probably know, duplex is when a print job has more than one page and the printer can print 2 pages onto the one paper sheet, page 1 on front and page 2 on back - and so on until the job is printed.

                              Printing a one page job, but wanting multiple copies, should only print on one side of a page, and do that multiple times until the required number of copies are achieved. Just tested that theory on our Ricoh printer at work and sure another the one page doc, wanting 2 copies, with duplex turned on, printed the one page, twice, on separate sheets.

                              Not that I’ve seen it, but maybe the Brother does things differently.

                              Also check in the Brother menu options on the printer’s screen, or by going to its web page portal using its IP address, what the settings are for duplex.
                              Maybe you want it on by default if you want all jobs to print back to back and save paper.

                              How did you install the printer driver?
                              If there was no CD, did they expect you to go to the Brother website and get it?
                              If you installed no driver yourself, and let Windows do it, that would have installed a generic one, so may not have all the customisable options available that the Brother one would have.
                              And if you let Windows do it, it probably used the WSD driver, which is basic at best.

                              Comment

                              • PeterOz
                                PCHF Technical Response Team
                                • Mar 2021
                                • 4190

                                #30
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