Microsoft Outlook 2021, lost headers

[Bruce]

Ok, it’s got to be a View setting somewhere.
Try these;
[ul]
[li]go to Message Preview in the Ribbon and select Off. That’ll remove the one line message sneak peek[/li][li]go to View in the Menu Bar and Change View in the Ribbon and click the Single option[/li][/ul]
What happens now?

[mike13]

OK, I went to Message Preview, and selected “OFF”
Then I went to Change View, but I do not see an option for Single option. I only see, Imap Messages, Hide Messages, Group Messages, and Preview.

[Bruce]

Click the Preview and we’ll change it to what I hope will work.

Select Preview and click Modify.

In Columns, just have the columns you want, usually Attachment, From, Subject, Received, Size will do. And set Maximum number of lines in compact mode to 2.

In Group By, untick top box.

In Sort, select Received and Descending order.

In Filter, have nothing.

In Other Settings, I have 8pt Segeo UI, and tick box for Automatic column sizing. Set Reading Pane to Right. Down the bottom, untick Use compact layout and that should auto select Always use single line layout (this is the setting which should do the trick!). Tick Show Messages from all folders.

In Conditional Formatting, I have all ticked.

In Format Columns, I have From width set to 15, Subject set to 60, Received set to 18, Size set to 14.

[mike13]

Bruce, made all the change’s you recommended. Most were already set to what you recommended. No difference. Maybe I should just Remove Outlook, and reinstall it. But I don’t want to go through all that work, and still have the same issue. Maybe I will just have the wife live with it.

[Bruce]

Bugger - I thought “always use single line layout” was the answer.
I got mine looking like yours, and changing that setting did the trick for me.

To confirm, you want all the Folders (as in AAA) to be shown AND all the Headers (as in BBB) to be shown at the same time?
Which is something I’ve always had and never had an issue changing in the past, so I’m thinking I’ve missed something.

Let’s get some more eyes on this and hope they are Outlook users. @PeterOz @xrobwx71 @Pyro @georgeks

[mike13]

Yes, I would like to see the all the Folders, Inbox, Ourbox, Sent, etc. on the left side, and all the email message on the middle and right side. Like, From, Description, Size, Date, etc at the same time.

[mike13]

Attached is what I see at my computer.[ATTACH type=“full” alt=“CCC.webp”]14954[/ATTACH]

[PeterOz]

Is what you are looking for
View>Current view>Format columns ?

[PeterOz]

Also, what setting do you have under
View>Navigation pane

[PeterOz]

On Pic AAA can you put the mouse cursor at the end of header Today
If you get a double arrow click and hold and drag left.

[ATTACH type=“full” width=“712px”]14955[/ATTACH]

I would also advise you to blank out information in your pics
You are showing information that spammers can pickup.

[PeterOz]

Did you try under view settings
Reset current view?

[PeterOz]

Do you have this option in 2021
Go to View ribbon, View Settings button. Click Other Settings. Change the Use Compact layout in widths smaller than.

[mike13]

Success !! Not sure what I did but I have the folders in full to the left. and the email headers to the right. I was playing around with View, Navigation, etc. At one point I had the message in full to the right. Then I turned off Reading pane., and that did it. Many thanks to Bruce and PeterOz for your help and suggestions. Mike

[Bruce]

Phew - glad you got it sorted.
Will close as Solved.