Samsung Printer's software Problem

[Dezs]

Hello!
The printer is a ’ Samsung M2070 series’. I had a software to control it ‘Samsung Easy printer Manager’ and had no problems with it. But since i have built a new PC, i had to redownload these, using the same installer.
When i downloaded it’s icon changed, and the whole software chnaged a bit, and it doesn’t do anything when i press ‘Scan’. Basically it got a Downgrading update.

I was thinking about uninstalling and reinstalling, i couldn’t even do that, becasue it doesn’t let me delete it. (using uninstaller program, settings app, and the ‘uninst’ file that are the program’s folder didn’t work.)

Any tips?

[veeg]

Hello

Have you checked the Samsung site for any info ?

@Bastet

[Bastet]

Try using Revo Uninstaller free to remove the software. If it’s a Windows app then those options are at the top under Apps.

https://www.revouninstaller.com/products/revo-uninstaller-free/

If this doesn’t work then the program may not have installed correctly.

[Dezs]

Revo doesn’t shows it, What now.

When i click ‘open the folder containing the file’ the name of this file is: EPM2DotNetHandler

[Bastet]

https://www.file.net/process/epm2dotnethandler.exe.html

[Dezs]

Hi, that software is paid, and i tried uninstaling it in my other PC (i used the same installer) and the ‘uninst’ fiile worked here. Why is that?

[Bastet]

Most likely the installation is corrupt so cannot find/use the uninstall option.
The paid version (there’s a full trial I believe) of Revo has the Hunter option where placing the crosshairs over a file will uninstall it. If normal uninstall fails & Revo doesn’t find the Uninstaller then Hunter is the last option, you’d place the cursor/crosshairs over a file in the easy printer manager folder & it should uninstall it.
Otherwise try reinstalling the software again.

https://samsungmanual.com/xpress-sl-m2070f-driver/

[Dezs]

will try it, thanks

[Bastet]

Any updates?

[phillpower2]

Being that the OP revisited the forum but chose not to acknowledge the reply #9 of Bastet this thread will be closed.