PC Not Correctly Going to Sleep?

[pcguy45]

Sometimes when I leave my PC and it stays awake, it will attempt to go into Sleep mode after a specified amount of time. However, it occasionally will fail to turn off and instead, the fans of my PC begin spinning at what seems to be the max speed. Additionally, I cannot wake the computer up from this. I believe this may be a software issue as I have already replaced my PSU with a strong wattage. Does anyone know a potential reason for why this happens?

[PCProbs]

Hi pcguy45,

What is the make and model of your computer, and what version of Windows are you running?

[pcguy45]

Hello,

I purchased this pre-built PC listed here. I have since switched out the PSU for this.

For context, my SSD got corrupted and therefore I had to reinstall Windows onto a new SSD. I have Windows 10 Home.

[xrobwx71]

Open an elevated command prompt. Hit start, type cmd, press CTRL+SHIFT+ENTER

An elevated command window should open. In this window type powercfg /sleepstudy Press enter.

Wait until it’s done and take note of the path where it placed the file. Navigate to that file and upload it in your next post.

[pcguy45]

Open an elevated command prompt. Hit start, type cmd, press CTRL+SHIFT+ENTER

An elevated command window should open. In this window type powercfg /sleepstudy Press enter.

Wait until it’s done and take note of the path where it placed the file. Navigate to that file and upload it in your next post.

This is what was returned.

[pcguy45]

I can’t seem to upload the file. Any idea on how to share it?

[xrobwx71]

Can you upload it to the cloud and share the link? Google Drive, One Drive, Mega, MediaFire?

[pcguy45]

I attached it here.

[xrobwx71]

Do you have USB devices plugged in? Drives, etc?

For reference if you’re interested, this will tell you about what I’m looking at.

https://learn.microsoft.com/en-us/windows-hardware/design/device-experiences/modern-standby-sleepstudy

[pcguy45]

I have my keyboard, mouse, and mic plugged into my PC.

[Bruce]

what about Wake On LAN (WoL) - some PC’s have this turned on in BIOS and the network adapter that wakes/keeps the PC up if communication activity is detected.

how is the PC connected to the network - wifi or ethernet?

[xrobwx71]

In the elevated command again:

Run each of these separately

type powercfg /a Then press enter Copy/paste result

powercfg -lastwake press enter Copy/paste result

powercfg -waketimers press enter Copy/paste result

[pcguy45]

what about Wake On LAN (WoL) - some PC’s have this turned on in BIOS and the network adapter that wakes/keeps the PC up if communication activity is detected.

how is the PC connected to the network - wifi or ethernet?

The PC is connected through WiFi.

[pcguy45]

In the elevated command again:

Run each of these separately

type powercfg /a Then press enter Copy/paste result

powercfg -lastwake press enter Copy/paste result

powercfg -waketimers press enter Copy/paste result

powercfg /a
The following sleep states are available on this system:
Standby (S3)
Hibernate
Hybrid Sleep

The following sleep states are not available on this system:
Standby (S1)
The system firmware does not support this standby state.

Standby (S2)
    The system firmware does not support this standby state.

Standby (S0 Low Power Idle)
    The system firmware does not support this standby state.

Fast Startup
    This action is disabled in the current system policy.

powercfg -lastwake
Wake History Count - 0

powercfg -waketimers
Timer set by [PROCESS] \Device\HarddiskVolume5\WINDOWS\SystemApps\Microso ft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\S tartMenuExperienceHost.exe expires at 10:48:05 PM on က证♥.

[xrobwx71]

Lets do this:

In the elevated command prompt type powercfg -h off then press enter. Reboot and let me know if the problems persist.