Whatsapp sound output

[Bastet]

Does this problem only affect WhatsApp? Is the program from the Microsoft store or direct from the developer?
If yes then have you tried uninstalling the app using Revo Uninstaller, running the scan for leftovers & installing the app again?

[Hellmut1956]

The problem is not with Whatsapp, in general, the sound switch in off whenever I start my PC. Activating it and it remains OK for the time the PC is running. Somewhere that has to be a setting that switches sound off from the W11 Pro when it is started.

[Bastet]

What’s the make of your audio card? Have you checked for any newer drivers?

[Hellmut1956]

I do not use an audio card. I have the motherboard ASUS ROG Maximus XIII Extreme

[Bastet]

There must be some form of audio card/device in the PC even if it’s inbuilt otherwise there’d be no sound.

[Hellmut1956]

My motherboard has audio functionality. But I want to repeat it as it might have got lost. My problem is not that I have no audio! My problem is that when ever I do restart my PC the audio output is switched off. So I go to settings and sound and fix it. I would like to know where I can make that audio is not switched off and so I do not have to go to settings/sound.

[Bastet]

Have you tried running Sfc & dism?
Right click on start & choose powershell/terminal with admin & type/copy & paste these cmds one at a time then click Enter:
SFC /SCANNOW
DISM /Online /Cleanup-Image /StartComponentCleanup
DISM /Online /Cleanup-Image /RestoreHealth

[Bruce]

double check in BIOS that that the audio is not set to be disabled at startup.

[Hellmut1956]

Thx. I will pursue your valuable input as soon as I am ready for it. I am working on setting up my 5 monitors where the 32" is in the center, ther 2 28" monitor on each side of the 32" monitor. These 3 monitors are plugged into my MSI RTX 3080 Graphics board. The 2 24" monitors, eah will be placed on top of the 28" monitors and connected to my Thunderbolt 4 connectors of my motherboard. That this works is something I have already verified with one of the 24" monitors. My CPU, i7 11700k is feeding this 2 24" monitors by its graphics abilities. I am slow, very slow to advance so please allow me to get it all up to then deal with the sound topics. Thx once more.

[Rustys]

Thread will be closed and PM any staff member if you want it re-opened.