Windows becoming black and unresponsive

[FrickinDave]

Hi, just registered to this site to seek some help with an issue I’ve been having these past few weeks.

Seemingly at random times various windows turn completely black for about 5 seconds which renders them unusuable. I can still interact with the window, like move it around, close it, minimize it and such, but mostly nothing else. At this point this has happened with Google Chrome and Discord. For Google Chrome, for example, if I am watching a video, the sound will continue to play even if I close the window and reopen it, but for Discord it will cut all functionality until I end its respective task in Task Manager. Is this a Windows 10 issue which means a system reset is due or can this be fixed in some other way? If you need more info, do ask.

[veeg]

Hello

What version of Win 10 do you have?

[FrickinDave]

Windows 10 Pro
21H2
25.01.2022
19044.2251
Windows Feature Experience Pack 120.2212.4180.0

There is an update available to 22H2, could this fix it?

[veeg]

Yeah it is possible 22H2 may fix that.

[FrickinDave]

Ill check back in a couple days and report if thats okay with the forum rules.

[Malnutrition]

Get System Info Log.

Include in your next reply a Get System Info log.
Save it to your desktop when complete.
Once you have the file on your desktop, then upload it here, and Here.
Copy the URL after your report is loaded.
Then send us the link.

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Speccy Scan.

[ul]
[li]Please go here and download Speccy.[/li][li]Install and run the program.[/li][li]Upon Completion:[/li][li]Hit File[/li][li]Publish Snap Shot[/li][li]A link will appear, post that link.[/li][/ul]

[veeg]

Ill check back in a couple days and report if thats okay with the forum rules.

yes it is ok, do try to update us in 4 days at least.

[FrickinDave]

I have not run into this problem since the update.

[veeg]

Good to hear. I will mark your thread as solved. If any issue’s come up just pm an admin to re-open your thread..