Microsoft Outlook 2021 very slow

[mike13]

I have been using different versions of Microsoft Outlook for many years. I like it but it is very slow. I do have about 100 plus Folders, and probably over 1000 emails save. I tried Unsubscribing to over 70% of the folders but it made no difference. However, if I use the email client from my internet provider, the emails come in and go out in an instant. Using Microsoft Outlook can take 30 seconds. Any suggestions ? Thanks, Mike

[Pyro]

Hi Mike,

Is there a specific reason you are using two email providers? One for work and a personal one maybe?

[mike13]

Pyro, If I am NOT in a hurry, I just use Microsoft Outlook, or if I have to send documents or pictures. If I am waiting for an email that someone sent, I use the email client from my internet provider.

[Rustys]

I use the email client from my internet provider.

Are you talking about going through the web browser or a specific program?

I do have about 100 plus Folders, and probably over 1000 emails save.

Do you have Outlook sorting the emails into the different folders?

The more rules that are in places will cause a slowdown while it goes through the process. Especially if you add more and not just update and or streamline the process.

[mike13]

I do not have Outlook sorting anything. I am just using the browser from PTD.

[Rustys]

Have you double check to make sure that the service provider did not make, and configuration needed changes for your email?

Which browser do you use?

[Bruce]

what type of email account; POP, IMAP, Exchange, O365?

[mike13]

Rustys—I am using Microsoft Edge with Windows 10
Bruce—My emails are IMAP

[Rustys]

Have you double check to make sure that the service provider did not make, and configuration needed changes for your email?

I have had to remove the account configuration sometimes the reenter in the information just to get it working correctly again.

Some you can just enter in the username and password and it autoconfigures correctly others you may have to do some tweaking.

[mike13]

I guess I can call them and ask.

[Rustys]

the configuration setting may also be on their site.

[Rustys]

Do you have any new information for us?

[mike13]

I had to use their configuration settings to setup Microsoft Office in the first place. I have to call my internet provider, maybe they can shed some light on the speed difference.

[mike13]

OK. just talked to my internet provider. Thay said they do not yet support Microsoft Outlook 2021. Maybe call back in a few months . No help as expected.

[Rustys]

You email still show on the web-based email, correct?

If yes, then delete the configuration and recreate it.

One other thing that you can also try is create a new user on the system and then log into the computer with that user and create the email account and see if that works correctly.