AMD graphics issue possibly

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  • vinylman
    PCHF Member
    • Mar 2022
    • 3

    #1

    AMD graphics issue possibly

    I have a AMD Radeon RX 6600Xt card & AMD Ryzen 5 5600g with Radeon graphics processor, I have had a few problem when playing games (esp Forza Horizon 5) telling me they don’t recognize my card & drivers are not up to date, even when I have the latest drivers. But the games seem to run fine if ignore the warnings. When looking in device manager the RX6600XT driver is Ok, directly below is a Radeon™ graphics which has a yellow triangle (properties "window has stopped this device because it has reported problems (code 43) . I seem to remember that the RX6600xt takes advantage of the additional graphics built in to the processor to produce more graphics processing power and there was a button in the software to enable this, but I cant seem to find it in the new adrenalin version of the software. anybody able to help please
  • PeterOz
    PCHF Technical Response Team
    • Mar 2021
    • 4190

    #2
    Hi
    A bit of information might help
    Make and model of motherboard
    OS - Linux ,Windows 7,10,11?

    Comment

    • vinylman
      PCHF Member
      • Mar 2022
      • 3

      #3
      Sorry, of course, it was one of those days yesterday…
      Win 11 pro (automatic updates) 64bit
      MSI Mag B550m Mortar (MS-7C94)
      16 GB ram
      all bios up to date, all drivers up to date (Radeonâ„¢ graphics, being the exception)

      Comment

      • PeterOz
        PCHF Technical Response Team
        • Mar 2021
        • 4190

        #4
        Can you go to device manager and look at the driver tab for
        RX6600XT and tell us what version driver you have

        Comment

        • vinylman
          PCHF Member
          • Mar 2022
          • 3

          #5
          driver is 30.0.15002.1004
          I should also point out I have had this problem since new so have updated drivers 3 or 4 times at least (pc was built a couple of days before Win 11 released

          Comment

          • PeterOz
            PCHF Technical Response Team
            • Mar 2021
            • 4190

            #6
            Try jumping back
            Try 21.12.1 or earlier. Choose the + sign next to windows 10 - They also work with 11.
            Originally posted by vinylman
            window has stopped this device because it has reported problems (code 43)
            This is what we need to fix
            Before installing the older driver use this DDU Click on me to uninstall the current driver.
            Are you using any software to overclock the GPU?

            Comment

            • Bruce
              PCHF Moderator
              • Oct 2017
              • 10697

              #7
              @vinylman - any news?

              Comment

              • Bruce
                PCHF Moderator
                • Oct 2017
                • 10697

                #8
                OP has revisited since last advice without replying.
                either abandoned or fixed.

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