Random split-second stutters even on desktop

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  • kageface
    PCHF Member
    • Apr 2021
    • 4

    #1

    Random split-second stutters even on desktop

    I have no idea how to fix this, I don’t want to go for the nuclear option and reset my whole windows, I tried reinstalling most of the drivers and it didn’t work, I think I have been having this problem for about one and a half of a month now, any suggestions?

    [ATTACH type=“full”]7942[/ATTACH]
  • PeterOz
    PCHF Technical Response Team
    • Mar 2021
    • 4181

    #2
    Can you Download and run and then post. Speccy - Free Download
    To post: CCleaner Support Community

    The speccy screenshot you supplied does not show enough info you need to post as per my 2nd link

    Download MiniToolBox and save the file to the Desktop.

    Close the browser and run the tool, check the following options;

    List last 10 Event Viewer Errors
    List Installed Programs
    List Devices (Only Problems)
    List Users, Partitions and Memory size

    Click on Go.

    Post the resulting log in your next reply for us

    Comment

    • PeterOz
      PCHF Technical Response Team
      • Mar 2021
      • 4181

      #3
      Could you also check windows updates and see if you have KB4535996 installed
      open Control Panel and navigate to Programs > Programs and Features, then click “View installed updates.”

      Comment

      • kageface
        PCHF Member
        • Apr 2021
        • 4

        #4


        [ATTACH type=“full”]7946[/ATTACH]

        Comment

        • kageface
          PCHF Member
          • Apr 2021
          • 4

          #5
          MiniToolBox by Farbar Version: 17-06-2016
          Ran by kage (administrator) on 12-04-2021 at 18:26:45
          Running from “C:\Users\enzoh\Downloads”
          Microsoft Windows 10 Home (X64)
          Model: MS-7C02 Manufacturer: Micro-Star International Co., Ltd
          Boot Mode: Normal


          ========================= Event log errors: ===============================
          [HEADING=1]Application errors:[/HEADING]
          Error: (04/11/2021 09:27:37 PM) (Source: Microsoft-Windows-Defrag) (User: )
          Description: The storage optimizer couldn’t complete retrim on (E because: The operation requested is not supported by the hardware backing the volume. (0x8900002A)

          Error: (04/11/2021 09:19:34 PM) (Source: Microsoft-Windows-Defrag) (User: )
          Description: The storage optimizer couldn’t complete retrim on Systerm Restore (D because: The operation requested is not supported by the hardware backing the volume. (0x8900002A)

          Error: (04/11/2021 09:05:09 PM) (Source: Microsoft-Windows-Defrag) (User: )
          Description: The storage optimizer couldn’t complete retrim on Systerm Restore (D because: The operation requested is not supported by the hardware backing the volume. (0x8900002A)

          Error: (04/11/2021 09:00:35 PM) (Source: Microsoft-Windows-Defrag) (User: )
          Description: The storage optimizer couldn’t complete retrim on Systerm Restore (D because: The operation requested is not supported by the hardware backing the volume. (0x8900002A)

          Error: (04/11/2021 10:53:52 AM) (Source: Application Error) (User: )
          Description: Faulting application name: asus_framework.exe, version: 2.0.2.2, time stamp: 0x5e8146f1
          Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
          Exception code: 0xc0000005
          Fault offset: 0x1ce9b320
          Faulting process id: 0x2118
          Faulting application start time: 0xasus_framework.exe0
          Faulting application path: asus_framework.exe1
          Faulting module path: asus_framework.exe2
          Report Id: asus_framework.exe3
          Faulting package full name: asus_framework.exe4
          Faulting package-relative application ID: asus_framework.exe5

          Error: (04/10/2021 11:13:10 PM) (Source: Application Hang) (User: )
          Description: The program GameBar.exe version 5.521.3093.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

          Process ID: 2114

          Start Time: 01d72e1a9ded4659

          Termination Time: 4294967295

          Application Path: C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.52 1.3093.0_x64__8wekyb3d8bbwe\GameBar.exe

          Report Id: bfca1c45-61d4-48e5-bebd-410aba79cad9

          Faulting package full name: Microsoft.XboxGamingOverlay_5.521.3093.0_x64__8wek yb3d8bbwe

          Faulting package-relative application ID: App

          Hang type: GameBar.exe0

          Error: (04/10/2021 11:02:31 PM) (Source: VSS) (User: )
          Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
          ]

          Error: (04/08/2021 04:56:20 PM) (Source: VSS) (User: )
          Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress.
          .

          Error: (04/08/2021 04:56:20 PM) (Source: VSS) (User: )
          Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
          ]

          Error: (04/05/2021 10:16:34 PM) (Source: Microsoft-Windows-Perflib) (User: NT AUTHORITY)
          Description: Access to performance data was denied to user “SYSTEM” (value from GetUserName() for the running thread) as attempted from module “C:\Program Files (x86)\MSI\One Dragon Center\CC_Engine_x64.exe” (value from GetModuleFileName() for the binary that issued the query).
          [HEADING=1]System errors:[/HEADING]
          Error: (04/11/2021 09:14:21 PM) (Source: DCOM) (User: DESKTOP-R09E1J2)
          Description: C:\WINDOWS\system32\DllHost.exe /Processid:{3EB3C877-1F16-487C-9050-104DBCD66683}2147942767{0358B920-0AC7-461F-98F4-58E32CD89148}

          Error: (04/11/2021 10:56:31 AM) (Source: EventLog) (User: )
          Description: The previous system shutdown at 10:53:44 am on ‎11/‎04/‎2021 was unexpected.

          Error: (04/11/2021 10:56:23 AM) (Source: Microsoft-Windows-Kernel-Boot) (User: NT AUTHORITY)
          Description: 3221225684A fatal error occurred processing the restoration data.

          Error: (04/11/2021 10:42:44 AM) (Source: EventLog) (User: )
          Description: The previous system shutdown at 10:40:28 am on ‎11/‎04/‎2021 was unexpected.

          Error: (04/11/2021 10:42:34 AM) (Source: Microsoft-Windows-Kernel-Boot) (User: NT AUTHORITY)
          Description: 3221225684A fatal error occurred processing the restoration data.

          Error: (04/10/2021 07:56:30 PM) (Source: EventLog) (User: )
          Description: The previous system shutdown at 7:54:41 pm on ‎10/‎04/‎2021 was unexpected.

          Error: (04/10/2021 06:49:13 PM) (Source: DCOM) (User: NT AUTHORITY)
          Description: 1115SecurityHealthServiceUnavailable{8C9C0DB7-2CBA-40F1-AFE0-C55740DD91A0}

          Error: (04/10/2021 06:48:21 PM) (Source: EventLog) (User: )
          Description: The previous system shutdown at 6:45:29 pm on ‎10/‎04/‎2021 was unexpected.

          Error: (04/10/2021 06:36:41 PM) (Source: DCOM) (User: DESKTOP-R09E1J2)
          Description: {A463FCB9-6B1C-4E0D-A80B-A2CA7999E25D}

          Error: (04/10/2021 06:36:41 PM) (Source: DCOM) (User: DESKTOP-R09E1J2)
          Description: {A463FCB9-6B1C-4E0D-A80B-A2CA7999E25D}
          [HEADING=1]Microsoft Office Sessions:[/HEADING]
          Error: (04/11/2021 09:27:37 PM) (Source: Microsoft-Windows-Defrag)(User: )
          Description: retrim(EThe operation requested is not supported by the hardware backing the volume. (0x8900002A)

          Error: (04/11/2021 09:19:34 PM) (Source: Microsoft-Windows-Defrag)(User: )
          Description: retrimSysterm Restore (DThe operation requested is not supported by the hardware backing the volume. (0x8900002A)

          Error: (04/11/2021 09:05:09 PM) (Source: Microsoft-Windows-Defrag)(User: )
          Description: retrimSysterm Restore (DThe operation requested is not supported by the hardware backing the volume. (0x8900002A)

          Error: (04/11/2021 09:00:35 PM) (Source: Microsoft-Windows-Defrag)(User: )
          Description: retrimSysterm Restore (DThe operation requested is not supported by the hardware backing the volume. (0x8900002A)

          Error: (04/11/2021 10:53:52 AM) (Source: Application Error)(User: )
          Description: asus_framework.exe2.0.2.25e8146f1unknown0.0.0.0000 00000c00000051ce9b320211801d72e7de4a62dc9C:\Progra m Files (x86)\ASUS\ArmouryDevice\asus_framework.exeunknown 12ee68c0-5219-41d4-af35-07a16f51e6fa

          Error: (04/10/2021 11:13:10 PM) (Source: Application Hang)(User: )
          Description: GameBar.exe5.521.3093.0211401d72e1a9ded46594294967 295C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.52 1.3093.0_x64__8wekyb3d8bbwe\GameBar.exebfca1c45-61d4-48e5-bebd-410aba79cad9Microsoft.XboxGamingOverlay_5.521.3093 .0_x64__8wekyb3d8bbweAppNavigation

          Error: (04/10/2021 11:02:31 PM) (Source: VSS)(User: )
          Description: {4e14fba2-2e22-11d1-9964-00c04fbbb345}CEventSystem0x8007045b, A system shutdown is in progress.

          Error: (04/08/2021 04:56:20 PM) (Source: VSS)(User: )
          Description: CoCreateInstance0x8007045b, A system shutdown is in progress.

          Error: (04/08/2021 04:56:20 PM) (Source: VSS)(User: )
          Description: {4e14fba2-2e22-11d1-9964-00c04fbbb345}CEventSystem0x8007045b, A system shutdown is in progress.

          Error: (04/05/2021 10:16:34 PM) (Source: Microsoft-Windows-Perflib)(User: NT AUTHORITY)
          Description: SYSTEMC:\Program Files (x86)\MSI\One Dragon Center\CC_Engine_x64.exe

          =========================== Installed Programs ============================

          7-Zip 19.00 (x64) (HKLM...\7-Zip) (Version: 19.00 - Igor Pavlov)
          Adobe InDesign 2021 (HKLM-x32...\IDSN_16_0) (Version: 16.0 - Adobe Inc.)
          Alien: Isolation (HKLM...\Steam App 214490) (Version: - Creative Assembly)
          AMD Chipset Software (HKLM-x32...\AMD_Chipset_IODrivers) (Version: 2.11.26.106 - Advanced Micro Devices, Inc.)
          AMD Ryzen Master SDK (HKLM...{DBD50508-5F75-416B-995D-C42433A00944}) (Version: 2.7.0.1725 - Advanced Micro Devices, Inc.)
          AMD Software (HKLM...\AMD Catalyst Install Manager) (Version: 21.3.1 - Advanced Micro Devices, Inc.)
          AMD_Chipset_Drivers (HKLM-x32...{ac726f18-c961-4fa1-a46d-6f0c644cd12b}) (Version: 2.11.26.106 - Advanced Micro Devices, Inc.) Hidden
          Apex Legends (HKLM...\Steam App 1172470) (Version: - Respawn Entertainment)
          ARMOURY CRATE Lite Service (HKLM...{EF3944FF-2501-4568-B15C-5701E726719E}) (Version: 4.0.12 - ASUS)
          ASUS AURA Extension Card HAL (HKLM...{2C39FF80-1BB2-42C5-A58D-DC90EFF048F6}) (Version: 1.0.24 - ASUSTeK COMPUTER INC.) Hidden
          ASUS AURA Extension Card HAL (HKLM-x32...{a75323e1-f1a4-4aff-a7ce-3858cbc1c0d2}) (Version: 1.0.24 - ASUSTeK COMPUTER INC.) Hidden
          ASUS Aura SDK (HKLM...{CF8E6E00-9C03-4440-81C0-21FACB921A6B}) (Version: 3.04.05 - ASUSTek COMPUTER INC.) Hidden
          ASUS AURA VGA Component (HKLM...{71BB96A6-EAC4-45AE-A17D-D3ED43FF1D14}) (Version: 0.0.3.1 - ASUSTek COMPUTER INC. ) Hidden
          ASUS AURA VGA Component (HKLM-x32...{2357cd84-6c2b-4174-87c7-4f9f9db8746b}) (Version: 0.0.3.1 - ASUSTek COMPUTER INC. ) Hidden
          ASUS Framework Service (HKLM-x32...{659ff51d-6e35-42de-83ec-aa394eabe9eb}) (Version: 2.0.2.2 - ASUSTek COMPUTER INC.)
          ASUS Framework Service (HKLM-x32...{EA6A87BE-8AD3-40D2-944C-9DF5FBFF4332}) (Version: 2.0.2.2 - ASUSTek COMPUTER INC.) Hidden
          ASUS GLCKIO2 Driver (HKLM-x32...{3507c756-a80f-4b0e-8475-975d8b432176}) (Version: 1.0.20 - ASUSTeK Computer Inc.) Hidden
          ASUS GLCKIO2 Driver (HKLM-x32...{5960FD0F-BB3B-49AF-B175-F77DC91E995A}) (Version: 1.0.20 - ASUSTeK Computer Inc.) Hidden
          ASUS Keyboard HAL (HKLM...{0FA0CDEE-5DC8-421E-A97D-C74FA6E66FC3}) (Version: 1.1.44.0 - ASUSTek COMPUTER INC.) Hidden
          ASUS Keyboard HAL (HKLM-x32...{d7722ad6-d87a-4eaa-af74-17f8535a5110}) (Version: 1.1.44.0 - ASUSTek COMPUTER INC.) Hidden
          ASUS Update Helper (HKLM-x32...{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.107.39 - ASUSTeK Computer Inc.) Hidden
          AURA DRAM Component (HKLM...{9AFE5429-866B-457D-A864-80BCF7672EE8}) (Version: 1.1.06 - ASUS) Hidden
          AURA DRAM Component (HKLM-x32...{684f7887-cc5b-469a-81e9-36d38142cc46}) (Version: 1.1.06 - ASUS) Hidden
          AURA lighting effect add-on (HKLM-x32...{1E2EA04B-FCA7-457E-B6F4-F33E1858E859}) (Version: 0.0.15 - ASUS)
          AURA lighting effect add-on x64 (HKLM...{C5A4A164-4428-4931-B728-96EEF0FA3C44}) (Version: 0.0.15 - ASUS)
          AURA Service (HKLM-x32...{0E536061-3B55-4D45-BF58-0BDA261C94B0}) (Version: 3.04.35 - ASUSTeK Computer Inc.) Hidden
          AURA Service (HKLM-x32...{35381ead-8a19-4bff-a272-dcdfe38a5867}) (Version: 3.04.35 - ASUSTeK Computer Inc.)
          Battle.net (HKLM-x32...\Battle.net) (Version: - Blizzard Entertainment)
          Battlefield 4™ (HKLM-x32...{ABADE36E-EC37-413B-8179-B432AD3FACE7}) (Version: 1.8.2.48475 - Electronic Arts)
          Battlefield™ V (HKLM-x32...{e26b382f-e945-4f70-9318-121b683f1d61}) (Version: 1.0.64.43202 - Electronic Arts)
          Battlelog Web Plugins (HKLM-x32...\Battlelog Web Plugins) (Version: 2.3.0 - EA Digital Illusions CE AB)
          Blender (HKLM...{64FCD268-AF5F-403D-B51B-00BC2D47DD0B}) (Version: 2.91.0 - Blender Foundation)
          Branding64 (HKLM...{856DA29A-EA4A-468B-BBC2-B5F60DD75BFE}) (Version: 1.00.0002 - Advanced Micro Devices, Inc.) Hidden
          Call of Duty Modern Warfare (HKLM-x32...\Call of Duty Modern Warfare) (Version: - Blizzard Entertainment)
          CCleaner (HKLM...\CCleaner) (Version: 5.78 - Piriform)
          Counter-Strike: Global Offensive (HKLM...\Steam App 730) (Version: - Valve)
          Counter-Strike: Source (HKLM...\Steam App 240) (Version: - Valve)
          CPUID CPU-Z MSI 1.94 (HKLM...\CPUID CPU-Z MSI_is1) (Version: 1.94 - CPUID, Inc.)
          DARK SOULS™ III (HKLM...\Steam App 374320) (Version: - FromSoftware, Inc.)
          Deathcounter and Soundboard (HKLM-x32...\DCSB) (Version: 4.0.0.9 - Kalejin)
          Discord (HKCU...\Discord) (Version: 0.0.309 - Discord Inc.)
          DOOM Eternal (HKLM...\Steam App 782330) (Version: - id Software)
          DroidCam Client (HKLM-x32...\DroidCam) (Version: 6.4.1 - Dev47apps)
          ENE IO Driver (HKLM-x32...{D0512FFD-6194-4D2E-967E-25B82A3322FF}) (Version: 3.3.0 - ENE TECHNOLOGY INC.) Hidden
          ENE RGB HAL (HKLM...{E050E98C-5524-4AFB-9E53-97700BEF2C02}) (Version: 1.1.28.0 - Ene Tech.) Hidden
          ENE RGB HAL (HKLM-x32...{d22b5310-9f1e-43a8-8547-58fa44742994}) (Version: 1.1.28.0 - Ene Tech.) Hidden
          ENE_DRAM_RGB_AIO (HKLM...{1745D314-9077-46C9-8562-1C62BAE189B7}) (Version: 1.0.1.2 - Ene Tech.) Hidden
          ENE_DRAM_RGB_AIO (HKLM-x32...{40941c42-b00c-4b98-900e-941e412fb676}) (Version: 1.0.1.2 - Ene Tech.) Hidden
          ENE_EHD_M2_HAL (HKLM...{37A48B7F-D4EA-4863-844E-A284E2AA3C5D}) (Version: 1.0.7.11 - ENE TECHNOLOGY INC.) Hidden
          ENE_EHD_M2_HAL (HKLM-x32...{fd812556-e0bb-4961-ac2b-cf5643484519}) (Version: 1.0.7.11 - ENE TECHNOLOGY INC.) Hidden
          ENE_MousePad_HAL (HKLM...{9E97178A-ADB8-4778-BE60-7E28E2A72721}) (Version: 1.0.2.0 - ENE TECHNOLOGY INC.) Hidden
          ENE_MousePad_HAL (HKLM-x32...{c2c794a4-7986-4c45-884d-d4ca43b88df9}) (Version: 1.0.2.0 - ENE TECHNOLOGY INC.) Hidden
          ENE_X-JMI_HAL (HKLM...{2B8E611F-0B51-4FAC-87BB-AF50D82E7DDA}) (Version: 1.0.5.1 - ENE Tech) Hidden
          ENE_X-JMI_HAL (HKLM-x32...{50ec3a07-291b-463e-be86-487eb8cbb71c}) (Version: 1.0.5.1 - ENE Tech) Hidden
          Enter the Gungeon (HKLM...\Steam App 311690) (Version: - Dodge Roll)
          Epic Games Launcher (HKLM-x32...{FEF3A9BA-A962-4469-AD62-04839D4BB847}) (Version: 1.1.298.0 - Epic Games, Inc.)
          Epic Games Launcher Prerequisites (x64) (HKLM...{F9C5C994-F6B9-4D75-B3E7-AD01B84073E9}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
          Equalizer APO (HKLM...\EqualizerAPO) (Version: 1.2.1 - )
          ESN Sonar (HKLM-x32...\ESN Sonar-0.70.4) (Version: 0.70.4 - ESN Social Software AB)
          EvClient 1.0.4 (HKLM...\34291296-496b-5451-b074-23b98a7259e2) (Version: 1.0.4 - Ev.io)
          Fallout: New Vegas (HKLM...\Steam App 22380) (Version: - Obsidian Entertainment)
          ForHonor (HKLM-x32...\Uplay Install 569) (Version: - Ubisoft)
          fSpy 1.0.3 (only current user) (HKCU...\6c332f2e-0163-5c6e-93bd-836ed62606d6) (Version: 1.0.3 - Per Gantelius)
          Garry’s Mod (HKLM...\Steam App 4000) (Version: - Facepunch Studios)
          Glorious Model D Software (HKLM-x32...{4D18F84D-F67A-47B8-B7BB-C2832B1D6C92}_is1) (Version: 1.0.3 - Glorious PC Gaming Race LLC.)
          Google Chrome (HKLM-x32...\Google Chrome) (Version: 89.0.4389.114 - Google LLC)
          Greenshot 1.2.10.6 (HKLM...\Greenshot_is1) (Version: 1.2.10.6 - Greenshot)
          Half-Life 2: Episode One (HKLM...\Steam App 380) (Version: - Valve)
          Half-Life 2: Episode Two (HKLM...\Steam App 420) (Version: - Valve)
          Hotline Miami 2: Wrong Number - Soundtrack (HKLM...\Steam App 355890) (Version: - Dennaton Games)
          Hotline Miami 2: Wrong Number (HKLM...\Steam App 274170) (Version: - Dennaton Games)
          Hotline Miami Soundtrack (HKLM...\Steam App 219152) (Version: - Dennaton Games)
          iGP11 (HKLM...{47082411-C2B0-43EE-928F-F4C5C9B82C28}) (Version: 1.0.0 - S17L)
          Kingston AURA DRAM Component (HKLM...{6D2D2DAF-BFE4-45A6-BF40-8A9F7FF54F42}) (Version: 1.0.28 - KINGSTON COMPONENTS INC.) Hidden
          Kingston AURA DRAM Component (HKLM-x32...{511a62a9-1ff0-4cc5-adfe-4a5bd044a3c0}) (Version: 1.0.28 - KINGSTON COMPONENTS INC.) Hidden
          KovaaK 2.0 (HKLM...\Steam App 824270) (Version: - The Meta)
          Launcher Prerequisites (x64) (HKLM-x32...{43a03b9c-4770-409c-a999-587b60700b63}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
          Left 4 Dead 2 (HKLM...\Steam App 550) (Version: - Valve)
          Messenger 97.11.116 (HKCU...\c1b3adcf-2068-5e8d-b25d-30ce588e3a4c) (Version: 97.11.116 - Facebook, Inc.)
          Microsoft Edge (HKLM-x32...\Microsoft Edge) (Version: 89.0.774.75 - Microsoft Corporation)
          Microsoft Edge Update (HKLM-x32...\Microsoft Edge Update) (Version: 1.3.141.63 - )
          Microsoft OneDrive (HKCU...\OneDriveSetup.exe) (Version: 21.052.0314.0001 - Microsoft Corporation)
          Microsoft Update Health Tools (HKLM...{99FAF70F-9B61-4AB0-9EC0-B31F98FFDC4A}) (Version: 2.75.0.0 - Microsoft Corporation)
          Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM...{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
          Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32...{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
          Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32...{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
          Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32...{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
          Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32...{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
          Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32...{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
          Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660 (HKLM-x32...{ef6b00ec-13e1-4c25-9064-b2f383cb8412}) (Version: 12.0.40660.0 - Microsoft Corporation)
          Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32...{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
          Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660 (HKLM-x32...{61087a79-ac85-455c-934d-1fa22cc64f36}) (Version: 12.0.40660.0 - Microsoft Corporation)
          Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29334 (HKLM-x32...{a9cfe9c7-e54f-46cd-9c5c-542ff8e3e8c4}) (Version: 14.28.29334.0 - Microsoft Corporation)
          Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334 (HKLM-x32...{b2d0f752-adc5-496e-8f70-8669de01f746}) (Version: 14.28.29334.0 - Microsoft Corporation)
          Minecraft Launcher (HKLM-x32...{911FBC64-4C64-4B8F-A637-B34832638C86}) (Version: 1.0.0.0 - Mojang)
          Minion (HKCU...{Minion}}_is1) (Version: 3.0 - Good Game Mods LLC)
          Mozilla Firefox 87.0 (x64 en-US) (HKLM...\Mozilla Firefox 87.0 (x64 en-US)) (Version: 87.0 - Mozilla)
          Mozilla Maintenance Service (HKLM...\MozillaMaintenanceService) (Version: 84.0.1 - Mozilla)
          MSI SDK (HKLM-x32...{EE7D557C-3AE7-4348-8DCA-3A89790D0002}}_is1) (Version: 2.2021.0226.01 - MSI)
          Newgrounds Player (HKLM-x32...{B9735123-2823-49F8-8264-372895D39702}) (Version: 1.0.0 - Newgrounds)
          Notepad++ (32-bit x86) (HKLM-x32...\Notepad++) (Version: 7.9.5 - Notepad++ Team)
          Ori and the Blind Forest (Additional Soundtrack) (HKLM...\Steam App 466390) (Version: - Moon Studios GmbH)
          Ori and the Blind Forest (HKLM...\Steam App 261570) (Version: - Moon Studios GmbH)
          Ori and the Blind Forest (Original Soundtrack) (HKLM...\Steam App 465980) (Version: - Moon Studios GmbH)
          Ori and the Blind Forest: Definitive Edition (HKLM...\Steam App 387290) (Version: - Moon Studios GmbH)
          Ori and the Will of the Wisps (HKLM...\Steam App 1057090) (Version: - Moon Studios GmbH)
          Ori and the Will of the Wisps Soundtrack (HKLM...\Steam App 1258740) (Version: - Moon Studios GmbH)
          Origin (HKLM-x32...\Origin) (Version: 10.5.96.47512 - Electronic Arts, Inc.)
          Outlast (HKLM...\Steam App 238320) (Version: - Red Barrels)
          Patriot Viper DRAM RGB (HKLM...{1F9C282E-CCB4-4D8E-A5CB-7B74DFCD8C95}) (Version: 1.0.9.1 - Patriot Memory) Hidden
          Patriot Viper DRAM RGB (HKLM-x32...{e38442c0-a433-48c2-84e2-51ac0b30c3ab}) (Version: 1.0.9.1 - Patriot Memory)
          Patriot Viper M2 SSD RGB (HKLM...{8B4C0A3D-C135-4E1F-98D8-3926494B4D61}) (Version: 1.0.6.3 - Patriot Memory) Hidden
          Patriot Viper M2 SSD RGB (HKLM-x32...{8839fbd5-69f9-41c5-a1cf-cdfbec966d66}) (Version: 1.0.6.3 - Patriot Memory)
          Peace (HKLM...\Peace) (Version: 1.5.9.1 - P.E. Verbeek)
          PHISON HAL (HKLM...{966E33F0-6786-4B38-AA29-C1B3F6C1955D}) (Version: 1.0.6.0 - PHISON Electronics Corp.) Hidden
          PHISON HAL (HKLM-x32...{c8f7044c-7f48-404a-9a5d-9f038f28a789}) (Version: 1.0.6.0 - PHISON Electronics Corp.) Hidden
          Portal 2 Soundtrack (HKLM...\Steam App 323180) (Version: - Valve)
          Promontory_GPIO Driver (HKLM-x32...{B5512BCC-F4CD-4159-86A4-B2AD7D38FFA9}) (Version: 2.0.1.0 - Advanced Micro Devices, Inc.) Hidden
          ProtonVPN (HKLM-x32...{FFAFEA09-E7DA-4710-A278-7F0506C96829}) (Version: 1.18.5 - Proton Technologies AG) Hidden
          ProtonVPN (HKLM-x32...\ProtonVPN 1.18.5) (Version: 1.18.5 - Proton Technologies AG)
          ProtonVPNTap (HKLM-x32...{5DA710E2-1B81-4675-BFC5-76BAF63AE1F6}) (Version: 1.1.3 - Proton Technologies AG)
          PunkBuster Services (HKLM-x32...\PunkBusterSvc) (Version: 0.993 - Even Balance, Inc.)
          Quake Live (HKLM...\Steam App 282440) (Version: - id Software)
          Quick CPU x64 (HKLM...{B90F968E-9CB8-4114-84F2-DDB8144BCCC9}) (Version: 3.3.5.0 - CoderBag)
          Realtek Audio Driver (HKLM-x32...{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.9102.1 - Realtek Semiconductor Corp.)
          Realtek Ethernet Controller Driver (HKLM-x32...{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 10.46.1231.2020 - Realtek)
          ROG Live Service (HKLM-x32...{2D87BFB6-C184-4A59-9BBE-3E20CE797631}) (Version: 1.2.5.0 - ASUSTek COMPUTER INC.)
          ROG STRIX SCOPE RX (HKLM-x32...{63c78ce2-290f-4fa2-9428-cedcc7a4c0c2}) (Version: 2.06.01 - ASUSTek Computer Inc.)
          Rust (HKLM...\Steam App 252490) (Version: - Facepunch Studios)
          Spacewar (HKLM...\Steam App 480) (Version: - Valve)
          Speccy (HKLM...\Speccy) (Version: 1.32 - Piriform)
          STAR WARS™ Battlefront™ II (HKLM-x32...{8a882ce0-0c0b-4eb2-850c-28ebadab4f50}) (Version: 1.1.8.16162 - Electronic Arts)
          Steam (HKLM-x32...\Steam) (Version: 2.10.91.91 - Valve Corporation)
          SuperF4 (HKCU...\SuperF4) (Version: 1.4 - Stefan Sundin)
          Team Fortress 2 (HKLM...\Steam App 440) (Version: - Valve)
          Terraria (HKLM...\Steam App 105600) (Version: - Re-Logic)
          The Elder Scrolls IV: Oblivion (HKLM...\Steam App 22330) (Version: - Bethesda Game Studios)
          The Elder Scrolls Online (HKLM...\Steam App 306130) (Version: - Zenimax Online Studios)
          The Elder Scrolls V: Skyrim Special Edition (HKLM...\Steam App 489830) (Version: - Bethesda Game Studios)
          Titanfall™ 2 (HKLM-x32...{4BD80373-FEE7-45B6-8249-6E8E98717405}) (Version: 1.0.1.3 - Electronic Arts, Inc.)
          Tom Clancy’s Rainbow Six Siege (HKLM...\Steam App 359550) (Version: - Ubisoft Montreal)
          Ubisoft Connect (HKLM-x32...\Uplay) (Version: 117.0.10324 - Ubisoft)
          Universal Holtek RGB DRAM (HKLM...{826388E4-E31F-4514-948B-3BB954FB3EAF}) (Version: 1.0.0.1 - PD) Hidden
          Universal Holtek RGB DRAM (HKLM-x32...{68fb2ff9-0618-4948-b68f-9f95e5687067}) (Version: 1.0.0.1 - PD)
          Unturned (HKLM...\Steam App 304930) (Version: - Smartly Dressed Games)
          VBCABLE, The Virtual Audio Cable (HKLM...\VB:VBCABLE {87459874-1236-4469}) (Version: - VB-Audio Software)
          Vortex (HKLM...\57979c68-f490-55b8-8fed-8b017a5af2fe) (Version: 1.3.22 - Black Tree Gaming Ltd.)
          Wallpaper Engine (HKLM...\Steam App 431960) (Version: - Wallpaper Engine Team)
          War Thunder (HKLM...\Steam App 236390) (Version: - Gaijin Entertainment)
          War Thunder Launcher 1.0.3.260 (HKCU...{ed8deea4-29fa-3932-9612-e2122d8a62d9}}_is1) (Version: - Gaijin Network)
          Warframe (HKLM...\Steam App 230410) (Version: - Digital Extremes)
          WD_BLACK AN1500 (HKLM...{085E2365-0A70-4230-B664-02D5E4FE7E9C}) (Version: 1.0.12.0 - ENE TECHNOLOGY INC.) Hidden
          WD_BLACK AN1500 (HKLM-x32...{9c94735f-73fd-4b0f-9ddb-8be7b3cc4681}) (Version: 1.0.12.0 - ENE TECHNOLOGY INC.) Hidden
          WD_BLACK D50 (HKLM...{BDE43F26-5917-44F8-B86A-F1D9A6B80B32}) (Version: 1.0.9.0 - ENE TECHNOLOGY INC.) Hidden
          WD_BLACK D50 (HKLM-x32...{a1d1ba00-92b7-4a99-8ebd-65b25c0e9e44}) (Version: 1.0.9.0 - ENE TECHNOLOGY INC.) Hidden

          ========================= Devices: ================================

          ========================= Memory info: ===================================

          Percentage of memory in use: 21%
          Total physical RAM: 16309.73 MB
          Available physical RAM: 12759.78 MB
          Total Virtual: 24245.73 MB
          Available Virtual: 16506.58 MB

          ========================= Partitions: =====================================

          1 Drive c: () (Fixed) (Total:930.51 GB) (Free:204.01 GB) NTFS
          2 Drive d: (Systerm Restore) (Fixed) (Total:0.49 GB) (Free:0.37 GB) NTFS
          3 Drive e: () (Fixed) (Total:930.51 GB) (Free:103.31 GB) NTFS

          ========================= Users: ========================================

          User accounts for \DESKTOP-R09E1J2

          Administrator DefaultAccount kage
          Guest WDAGUtilityAccount

          **** End of log ****

          Comment

          • PeterOz
            PCHF Technical Response Team
            • Mar 2021
            • 4181

            #6
            can we have the speccy and is the KB KB4535996 installed?Post # 2 & 3

            Comment

            • kageface
              PCHF Member
              • Apr 2021
              • 4

              #7
              Originally posted by PeterOz
              can we have the speccy and is the KB KB4535996 installed?Post # 2 & 3


              and i don’t have the update installed

              [ATTACH type=“full”]7949[/ATTACH]

              Comment

              • PeterOz
                PCHF Technical Response Team
                • Mar 2021
                • 4181

                #8
                Originally posted by kageface
                and i don’t have the update installed
                Damn - That update can cause the issue you have.
                Can you check that your video driver is up to date and is not a windows driver.
                To test can you also lower your resolution ? or that it is at least set to recommended
                Name:
                ASUS VN247 on Radeon RX 570 Series
                Current Resolution:
                1920x1080 pixels
                Work Resolution:
                1920x1050 pixels

                Speccy shows
                State:
                Enabled, Primary, Unsafe

                As an aside have you been trying to run a defrag on your C drive?
                And also your C drive is running low on space - I am not saying that is related to this, Just something I noticed

                Comment

                • PeterOz
                  PCHF Technical Response Team
                  • Mar 2021
                  • 4181

                  #9
                  Also are you able to give us the make- model and wattage of your power supply

                  Comment

                  • phillpower2
                    PCHF Administrator
                    • Sep 2016
                    • 15205

                    #10
                    Thread closed due to lack of feedback from the OP.

                    Comment

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