MS Office activation problem

[brunel]

Hello

I have recently bought a new PC and installed Office 2013 professional Plus, which was the version I was using on my old PC. I then added the same key from the old PC, and nothing happened. It still says Office isn’t activated. But a key finder app says there is a key. Can anyone help?

[PeterOz]

Was this a work computer ?

[PeterOz]

Have a read of this and let me know if it makes sense to you
Click On Me

[brunel]

Was this a work computer ?

No, its my home PC

[brunel]

Have a read of this and let me know if it makes sense to you
Click On Me

Its a volume key apparently, does that make a difference?

[PeterOz]

Do you have a sign in ?
[HEADING=1]Activate after reinstalling or moving Office[/HEADING]
Office Home & Business, Office Home & Student, and Office Professional can be installed on a single computer. If you try to install and activate these versions of Office on a different computer (owned by you or someone else), or on the same computer after a hardware change, you might see an error message that you have reached the maximum number of activations.

This then leads to this. I am guessing it is something to do with office not being deactivated before the move
Try this Click On Me you may have to activate via phone

[brunel]

No. There was no error message when installing Office, or a notice that the max number of activations had been reached.

[PeterOz]

The screen grab says unlicensed
try this Click On Me office 2013 is listed

[Rustys]

Do you need any further assistance

[Rustys]

Closing thread original poster following instructions on several other forums