HP Compaq Elite 8300 BIOS Update for Windows 10

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  • ThomK
    PCHF Member
    • Mar 2021
    • 2

    #1

    HP Compaq Elite 8300 BIOS Update for Windows 10

    Current BIOS is not compatible with Windows 10 ?

    Issue -

    I acquired a rebuilt PC on eBay with one year warranty at a significantly reduced price.
    The plan is to obtain several more inexpensive units so I can outfit a small office dedicated to helping special needs adults.
    Shame on me.

    The system arrived with Windows 8 installed, and at some point it was auto upgraded to Windows 10.
    After updating to Windows 10 the PC worked great…unit it needed to start/restart.

    I immediately emailed the company that is still selling these units on eBay.
    The technician responded very quickly, stating I needed to update the bios from K01 V2.05 to K01 V2.85.
    After a week of searching the BIOS update still could not be located.
    Since recommending the BIOS update two months agao, the company has ignored all further communications even though it is still under warranty.

    Conclusion -

    I assume the current BIOS K01 V02.05 does not support Windows 10.
    I assume I must to update to BIOS K01 V2.85 (and no further).
    I ass-u-me this has the potential to turn the unit into an expensive boat anchor if done incorrectly.
    I don’t have a clue where to obtain the BIOS update nor what is needed to install in on this legacy system.

    Is there a qualified expert that may have a ‘polite’ thought or suggestion to address?

    ================================================== ================================================== =======

    Model

    HP Compaq Elite 8300 Convertible Minitower

    System -

    BIOS Version K01 V02.05
    Manufacturer Hewlett-Packard
    Name Default System BIOS
    SerialNumber MXL30509WR
    Version HPQOEM - 1072009

    Device specifications -

    Processor Intel($) Coreâ„¢ i5-3470 CPU @ 3.20GHz 3.20 GHz
    Installed RAM 32.0 GB (31.9 GB usuable)
    Device ID 6B2E5D46-4BB3-44E8-B481-212AC7691B7F
    Product ID 00330-50000-00000-AAOEM
    System type 64 bit operating system, x64-based processor
    Pen and touch No pen or touch input is available for this display.

    Windows specifications -

    Edition Windows 10 Pro
    Version 20H2
    Installed 7/1/2020
    OS build 19042.804
    Experience Windows Feature Experience Pack 120.2212.551.0

    ================================================== ================================================== =======

    Symptoms -

    Access Windows 10 start menu, and select option to restart.
    Monitor turns off, Hard Drive Activity Light flickers, and Power On Light remains on.
    There is no further activity for five to ten minutes until the PC eventually proceeds in the restart process.

    Iniitally for approximately one minute there is no noticeable activity.
    Then a loud spinning sound starts up, similar in sound to that of a fan motor slowly reaching maxiumum RPM.
    Sound continues for a few minutes and then starts to slowly go away.
    When sound stopes, a blue screen appears on monitor with option to either select ‘Windows’ or ‘Recovery’.
    Selecting ‘Windows’ the unit continues to Windows menu and then runs flawlessly (until it needs to be started/restarted).
  • veeg
    PCHF Director
    • Jul 2016
    • 8977

    #2
    Hello

    Have you tried the HP site? https://support.hp.com/us-en/document/c00007682

    Comment

    • Bastet
      PCHF Member
      • Aug 2016
      • 1515

      #3
      Drivers & BIOS here:
      https://support.hp.com/gb-en/drivers...wer-pc/5232845

      Comment

      • ThomK
        PCHF Member
        • Mar 2021
        • 2

        #4
        Originally posted by veeg
        Hello

        Have you tried the HP site? https://support.hp.com/us-en/document/c00007682
        Exploring HP and other manufacturer’s was my first quest.
        I appreciate your candor, but be assured that I investigated all common venues prior to contacting this forum.
        Sites such as Support.hp.com does not continue to provide any suggestions nor BIOS updates for their ‘legacy’ models.
        Thank you for your time.

        Comment

        • veeg
          PCHF Director
          • Jul 2016
          • 8977

          #5
          Have you tried Bastet’s link?

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15205

            #6
            Thread closed due to lack of feedback from the OP.

            Comment

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