Just joined. I'm looking for help with NAPMONTR.DLL cannot be loaded.

[khe78]

Some weeks ago, I used netsh to successfully delete some network profiles. Then did some system cleanup. Next time I tried to use the netsh command, I got the error,
C:\WINDOWS\system32>netsh
The following helper DLL cannot be loaded: NAPMONTR.DLL.
netsh>

I have no clue what caused the error. I have googled NAPMONTR.DLL solutions. None worked.
Help would be greatly appreciated.

Sincerely, khe78

[veeg]

Hello

Follow these instructions here… Don’t know if the auto helper app is free tho..

https://wikidll.com/microsoft/napmontr-dll

[khe78]

Thanks for responding. But, . . .
Been there, done that. Outbyte advertises their product fixes NAPMONTR.DLL not loading issues, but it doesn’t. I was in Chats or on the phone for hours with their support tech. The final advice was to perform a clean system restore. A system restore is not an acceptable solution. I have tried product, “Advanced System Repair” as well. It didn’t fix my issue either. Like I said, I have googled every phrase I can think of and tried every solution I found, but the system restore one. PC Help Forums is my last resort. Hopefully, someone can come up with a solution.

[veeg]

@Bruce

[khe78]

Today, I have been researching a solution. I have verified that the netsh.exe file is in C:\Windows\System32. The NAPMONTR.DLL file is also in C:\Windows\System32. Windows documentation says C:\Windows\System32 is the correct location for both files.

Yet when I execute netsh.exe, I get the error: “The following helper DLL cannot be loaded: NAPMONTR.DLL.”

I located other netsh.exe file locations. Executing C:\Windows\WinSxS\amd64_microsoft-windows-netsh_31bf3856ad364e35_10.0.19041.1_none_159203c19 73658cd\netsh.exe works. I have created a shortcut on the Desktop to execute C:\Windows\WinSxS\amd64_microsoft-windows-netsh_31bf3856ad364e35_10.0.19041.1_none_159203c19 73658cd\netsh.exe.

I hate circumvention solutions, but this is the best I can do for now.

With this new information does anyone have ideas?

[Rustys]

While waiting for others to post you can try this…

Might try a System File Checker and may have to run it more than once

https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system

Have you tried to copying the file and or files form the directory that you have the shortcut for to the needed directories?

[Bruce]

if you have deleted a dynamic link library file, chances are it may have been unregistered in the system as well.

certainly try doing sfc /scannow first, from an elevated command prompt.

but than look into unregistering and re-registering that DLL; How to Update DLL Files | Techwalla

another avenue could be to install the latest 20H2 Win10 update if you haven’t already.
it’s components are broad enough that it may cover your issue as well.

[phillpower2]

Thread closed due to lack of feedback from the OP.