Black Screen after updating drivers to Adrenalin 2020 Edition

[zefruk]

I recently got the Adrenalin 2020 Edition drivers update, but after installing and restarting, screen remains black after the Windows logo (well, actually is a hp logo for me), so i guess my PC is not completely compatible with this new version of the driver.

I tried 20.1.3 and 20.2.1 and I’m still stuck after the Windows (hp) logo…

I made a clean install of the Adrenalin 2020 by uninstalling video and other AMD drivers before installing the new ones and didn’t work either.(Also I installed by updating like any other person could do and the error persisted).

The fix was to restore the PC before installing the mentioned above (I’m on 19.2.1) but I’d really like to get the new version on my PC.

I made a clean install of the Adrenalin 2020 by uninstalling video and other AMD drivers before installing the new ones and didn’t work neither.(Also I installed by updating like any other person could do and the error persisted).

PS: In one of the installing attempts, the installer didn´t prompt me to restart the PC, so I played some games with they had better performance and graphics, but I restarted the PC and the problem persisted

My PC specs (from dxdiag report)

    Operating System: Windows 10 Home Single Language 64-bit (10.0, Build 18362) (18362.19h1_release.190318-1202)

Language: English (Regional Setting: English)
System Manufacturer: HP
System Model: HP All-in-One 24-f1xx
BIOS: F.20 (type: UEFI)
Processor: AMD Ryzen 3 3200U with Radeon Vega Mobile Gfx (4 CPUs), ~2.6GHz
Memory: 4096MB RAM

  Available OS Memory: 3508MB RAM

[Evan_Omo]

Hi,

This is a known issue with AMD’s latest video drivers. If previous drivers are working fine and this issue only occurs with the newest driver then AMD will need to update the driver package with a fix that solves the black screen issue.

[zefruk]

Yes, it only occurs with the new Adrenalin 2020 Edition drivers, the previous ones work well.
Also I asked the same question in AMD forums but no one has answered .

Thanks for your answer.

[Evan_Omo]

You are welcome.