GIFs not showing

[Colstar]

I use Twitter and post some GIFs of animated sprites from time to time. Recently all I have been seeing is a big black square where the GIF should be displaying. Apparently other people can see the GIFs okay, just not me. What is causing this?

[Bruce]

just to throw out some dumb ideas first…

have you tried a different browser?

[jmarket]

And if it works ok with another browser, go back to your original one and restart it with addons disabled.

Take it you have already cleaned the browser cache?

[Colstar]

Thanks for the replies.

I have just tried to view it via my mobile phone and it works okay. Not sure what the problem it with my browers, both Chrome and Firefox(??)

[Bruce]

did you F5 to clear the cache or CTRL + F5 to force new content from server in both browsers?
did you start the browsers with add-ons/extensions disabled?

[Colstar]

did you F5 to clear the cache or CTRL + F5 to force new content from server in both browsers?
did you start the browsers with add-ons/extensions disabled?

Wow I did not know this was ‘a thing’ but it worked!! Thanks Bruce!

[Colstar]

Actually…it didn’t. The animation I tested wasn’t a GIF, when I did post one it was just a black square again.

[veeg]

Any updates?

[Colstar]

No, haven’t made any progress with this I’m afraid.

[Bruce]

have you tried Edge or Internet Explorer?

[phillpower2]

Any update Colstar?

[phillpower2]

Thread closed due to lack of feedback from the OP.