uninstall a program completely

[Lucianp]

This from FRST64

[Malnutrition]

C:[bd7af0d4-d93b-47d3-92b7-cc949bdc7720]

Can you tell me what is in that folder please.

[Lucianp]

C:[bd7af0d4-d93b-47d3-92b7-cc949bdc7720]

Can you tell me what is in that folder please.

I have no idea what it is. I don’t even see it.

[Lucianp]

I have no idea what it is. I don’t even see it.

How can I search for it?

[Malnutrition]

How can I search for it?

Use the Everything Search Engine.

Download attached fixlist.txt file and save it to the Desktop. NOTE. It’s important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system. Run FRST/FRST64 and press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.

After the FRST fix reboots your machine search again for GIMP and post the output.

[Lucianp]

This
C:[bd7af0d4-d93b-47d3-92b7-cc949bdc7720]
refered to
C:\Users\ian_p\AppData\Roaming\Microsoft\Windows\R ecent
a shortcut to
Search.txt

Attached search.txt

[Malnutrition]

Since FRST Created a new restore point with the last fix, we will be able to go back to this step easily. If the same issue arises after trying to reinstall.

So… I’d like you to go ahead and try to re install Gimp and see what happens.

[Lucianp]

okay, will do. thank you.

[Malnutrition]

No problem ,let me know how it goes.

[Malnutrition]

@Lucianp

Did this help your issue?

[Lucianp]

Yes it did. Thank you and I learned some new things along the way . Really appreciate your help. Thank you. Please close the issue.

[Malnutrition]

You are very welcome, please tell a friend about our forum.