uninstall a program completely

[Lucianp]

Hi,
I have a question about uninstalling a program completely. I mean so there is no reference to a previous install.

I am using GIMP and the problem I have is that when I reinstalled it there are references to previous work suggesting the uninstall is not complete.

What I did was
uninstall using CCleaner.
cleaned the registry with Ccleaner.
removed files from appdata and program files
re-cleaned the registry.

I then re-downloaded GIMP and installed but the setting are the same as before. I am talking about layout setting mainly. Also ‘open recent’ displays a list of previous work.

I am trying to get to a state as if GIMP had never been installed.

How can I ensure everything is completely removed when uninstalling?

[Bruce]

It’s a bit of a grey area with ‘completely’ removing traces of software.
After all, if this was easy achievable, we would all simply be re-installing trail versions of our favourite photo editor or word processor so as not to pay for things.
Which is why online activations and storing of keys/codes was introduced, not the mention the all-knowing Registry.

My guess is the registry is keeping those details for you, providing you really have found all the folders that could retain such info.
CCleaner won’t help you there, it cleans ‘errors’ in the registry, it does not hunt down and remove uninstalled software.

I do a lot of PC maintenance and have Revo Pro which certainly suffices for my needs but I’ve not tested it on licensed software or on software that I want to reinstall, I use it to remove all traces of crap I want gone. Once it finds nothing on subsequent scans I’m happy, I’ve never tested.
They do a Free version which should do what you want. It’s valid for 30 days, or a certain number of uses or similar.

[Malnutrition]

I can help you remove it completely .

Download Geek Uninstaller uninstall Gimp then reboot… Then…

Download FRST Save it to your desktop. FRST 32 bit or FRST 64bit
If you are unsure if your operating system is 32 or 64 Bit please go HERE.

Right Click FRST Run As Admin.

In the search box, you have to type

[COLOR=rgb(184, 49, 47)]SearchAll: GIMP

Make sure to include the “SearchAll:” part as well, then click [COLOR=rgb(184, 49, 47)]Search Files.

Copy and paste the contents of the Search.txt log which will open in Notepad after the scan.

Thanks.[/COLOR][/COLOR]

[Lucianp]

Farbar Recovery Scan Tool (x64) Version: 19-06-2019
Ran by ian_p (22-06-2019 05:53:42)
Running from C:\Users\ian_p\Desktop
Boot Mode: Normal

================== Search Files: “SearchAll: GIMP” =============
[HEADING=1]File:[/HEADING]
C:\Windows\Prefetch\GIMP-2.10.10-SETUP (1).TMP-A1E75F19.pf
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C:\Windows\Prefetch\GIMP-2.10.10-SETUP (1).TMP-C2B27354.pf
[2019-05-30 08:23][2019-05-30 08:23] 000009073 _____ () A338C504D9D622050C19F054B59CDD6A [File not signed]

C:\Windows\Prefetch\GIMP-2.10.10-SETUP (1).TMP-D433315B.pf
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C:\Windows\Prefetch\GIMP-2.10.10-SETUP (1).TMP-EDB7EF98.pf
[2019-05-30 08:43][2019-05-30 08:43] 000009219 _____ () 98073734DEB797A9243F5C4C9D96375E [File not signed]

C:\Windows\Prefetch\GIMP-2.10.10-SETUP (2).TMP-02312476.pf
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C:\Windows\Prefetch\GIMP-2.10.10-SETUP (2).TMP-7421DA4E.pf
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C:\Windows\Prefetch\GIMP-2.10.10-SETUP (2).TMP-78485521.pf
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C:\Windows\Prefetch\GIMP-2.10.10-SETUP (2).TMP-B6B8331C.pf
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C:\Windows\Prefetch\GIMP-2.10.10-SETUP.EXE-A91893B3.pf
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C:\Windows\Prefetch\GIMP-2.10.10-SETUP.TMP-53B8D9CF.pf
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C:\Windows\Prefetch\GIMP-2.10.10-SETUP.TMP-5E0AEF47.pf
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C:\Windows\Prefetch\GIMP-2.10.10-SETUP.TMP-7FBC1DB6.pf
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C:\Windows\Prefetch\GIMP-2.10.EXE-DD954CEC.pf
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C:\Windows\Prefetch\GIMP-2.8.EXE-5EA6DA7F.pf
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C:\Windows\Prefetch\GIMP.EXE-F62C242A.pf
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C:\Windows\Installer$PatchCache$\Managed\00002109E 60090400000000000F01FEC\12.0.4518\WPGIMP32.FLT_103 3
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C:\Users\ian_p\Desktop\gimp-probs.txt
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C:\Users\ian_p\Desktop\regedit-gimp.txt
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C:\Users\ian_p\AppData\Roaming\Microsoft\Windows\R ecent\gimp-probs.txt.lnk
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C:\Users\ian_p\AppData\Roaming\Microsoft\Windows\R ecent\regedit-gimp.txt.lnk
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C:\Users\ian_p\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\GIMP 2.10.10.lnk
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\gimprc
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-airbrush-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-align-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-brightness-contrast-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-bucket-fill-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-by-color-select-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-cage-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-clone-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-color-picker-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-convolve-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-crop-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-curves-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-dodge-burn-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-ellipse-select-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-eraser-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-flip-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-foreground-select-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-free-select-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-fuzzy-select-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-gegl-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-gradient-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-handle-transform-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-heal-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-ink-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-iscissors-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-levels-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-measure-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-move-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-mypaint-brush-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-operation-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-paintbrush-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-pencil-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-perspective-clone-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-perspective-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-rotate-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-scale-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-shear-tool
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C:\Users\ian_p\AppData\Roaming\GIMP\2.10\tool-options\gimp-threshold-tool
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C:\Users\ian_p\AppData\Local\Microsoft\OneNote\12. 0\Backup\PROJECTS\GIMP.one (On 6-19-2019).one
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[HEADING=1]folder:[/HEADING]
2019-06-21 15:14 - 2019-06-21 15:14 _____ C:\Users\ian_p\AppData\Roaming\GIMP
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2019-06-21 15:14 - 2019-06-21 15:14 _____ C:\Users\ian_p\AppData\Local\GIMP
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[HEADING=1]Registry:[/HEADING]
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[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\bam\UserSettings\S-1-5-21-1929858250-1207778090-847634005-1001]
“\Device\HarddiskVolume1\Program Files\GIMP 2\bin\gimp-2.10.exe”=“0x85E87209E728D501000000000000000000000 00002000000”
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\bam\UserSettings\S-1-5-21-1929858250-1207778090-847634005-1001]
“\Device\HarddiskVolume1\Program Files\GIMP 2\uninst\unins000.exe”=“0xB94A9347E728D50100000000 000000000000000002000000”
[HKEY_USERS\S-1-5-21-1929858250-1207778090-847634005-1001\Software\Microsoft\Windows\CurrentVersion\UFH \SHC]
“0”="C:\ProgramData\Microsoft\Windows\Start Menu\Programs\GIMP 2.10.10.lnk
C:\Program Files\GIMP 2\bin\gimp-2.10.exe
"
[HKEY_USERS\S-1-5-21-1929858250-1207778090-847634005-1001\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Store]
“D:\Documents\I.T\My Downloads\gimp-2.10.10-setup.exe”=“0x534143500100000000000000070000002800 0000E84DE30CAE99E30C01000000000000000000000A002100 00BFA2139DEDD1D30100000000000000000200000028000000 000000000000000000000000000000000000000000000000A9 6A0500000000000200000002000000”
[HKEY_USERS\S-1-5-21-1929858250-1207778090-847634005-1001\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Store]
“C:\Program Files\GIMP 2\bin\gimp-2.10.exe”=“0x5341435001000000000000000700000028000 000B05290007E4A910001000000000000000000000A0021000 0BFA2139DEDD1D301000000000000000002000000280000000 0000000000000000000000000000000000000000000000067F B2E00000000000100000001000000”
[HKEY_USERS\S-1-5-21-1929858250-1207778090-847634005-1001\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Store]
“C:\Program Files\GIMP 2\uninst\unins000.exe”=“0x534143500100000000000000 070000002800000058471200B6611200010000000000000000 00000A00210000BFA2139DEDD1D30100000000000000000200 00002800000000000000000000400000000000000000000000 0000000000E0480000000000000100000001000000”

====== End of Search ======

[Malnutrition]

Step 1: Ccleaner.

Run Ccleaner, but this time make sure it is cleaning your prefetch.
Under Custom Clean.
Advanced.
Make sure the box that reads Old Prefetch Data is Ticked.


Step 2: FRST Fix.

Download attached fixlist.txt file and save it to the Desktop. NOTE. It’s important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system. Run FRST/FRST64 and press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.

Step 3: Privazer.

After FRST reboots your machine.
Run Privazer.

Step 4: Reboot your computer.

After you have rebooted, then please re-run the Search all scan with FRST.
I want to make sure all files are gone prior to you trying to reinstall Gimp.

[Lucianp]

Step 1: Ccleaner.

Run Ccleaner, but this time make sure it is cleaning your prefetch.
Under Custom Clean.
Advanced.
Make sure the box that reads Old Prefetch Data is Ticked.

Step 2: FRST Fix.

Download attached fixlist.txt file and save it to the Desktop. NOTE. It’s important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system. Run FRST/FRST64 and press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.

Step 3: Privazer.

After FRST reboots your machine.
Run Privazer.

Step 4: Reboot your computer.

After you have rebooted, then please re-run the Search all scan with FRST.
I want to make sure all files are gone prior to you trying to reinstall Gimp.

fixlog.txt attached

[Malnutrition]

Ok, search again with FRST for Gimp.

[Malnutrition]

Download Scanrapide
Unzip it to your desktop.
Run as Admin
Attach the log created.

[Lucianp]

This is the second FRST scan.
Now downloading scanrapide

[Lucianp]

Scanrapide_10.05.10.exe.zip Failed. Virus detected.
A look at Windows Defender Quarantined Threats shows Trojan:Script/Foretype.A!ml

[Malnutrition]

Disable Defender, Scanrapide is not a virus

[Malnutrition]

There are some files that still need to be removed before you install again.

Auto logger scan!

[ul]
[li]Disable your Antivirus & Anti spyware applications!![/li][li]Download Autologger to your desktop.[/li][li]Unzip it there. – If you are unsure how to unzip a program, then use ---- http://www.7-zip.org/ ----[/li][li]Right click Autologger and run as admin. (Xp user double click)[/li][li]AVZ4 will open and scan your machine, allow this to complete.[/li][li]Upload Collectionlog.zip to your next reply.[/li][li]https://i.imgur.com/KA81Q57.png[/li][/ul]

[Malnutrition]

Download attached fixlist.txt file and save it to the Desktop. NOTE. It’s important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system. Run FRST/FRST64 and press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.

[Malnutrition]

Just to ease your mind, Scanrapide is not a virus the hit you got by your antivirus was a false positive.

https://www.virustotal.com/gui/file/16eb4b6a58457a14a498e17d6c3526b98169ea21ac3a3762a0a8d7f503b5a4d7/detection

[Lucianp]

This from Autologger