Unable to search content in a PDF in Outlook

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  • SeekerLola
    PCHF Member
    • Mar 2018
    • 1

    #1

    Unable to search content in a PDF in Outlook

    I am running Outlook 2016 on Windows 10.
    I have always been able to run searches for specific words which can be found in the content of PDF attachments in my mail.
    My PC crashed earlier in the week; our IT guy re-installed Windows and Office; using the same version of Acrobat Reader DC, but it won’t pick up the content in searches anymore.
    I have had this problem before on a previous PC and I have read and tried many of the solutions offered online; rebuilding the indexes does not work (in the previous instance, literally one day it just started working; the mind boggles).
    Since it’s Windows 10 it already has an iFilter
    I have checked to see that PDF is selected under File Types.
    Index Properties and File Contents selected.
    Rebuilt indexes… took forever, but nothing has changed.
    I have tried the various options presented by the Search Function within Outlook - Attachment Contains… blah, blah
    Adobe is my default app to open PDFs…

    It must be a setting that is different… because all the programs are the same as before…I just don’t know what setting it is.

    Any ideas?
    I have to get this working; it’s almost impossible for me to work without this function.
  • veeg
    PCHF Director
    • Jul 2016
    • 8978

    #2
    Hello

    Hopefully some of our members will chime in soon.

    @Twitch6000 @georgeks

    Comment

    • Bruce
      PCHF Moderator
      • Oct 2017
      • 10697

      #3
      have you saved one of those PDF attachments and tried searching from within Adobe Reader on that file, that’ll confirm it is/isn’t Adobe itself.
      what about a repair install of Office(try both the quick and the online), a reinstall of Adobe, creating another Outlook profile and a SCANPST of your outlook personal file.

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      • veeg
        PCHF Director
        • Jul 2016
        • 8978

        #4
        Any updates for us?

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15206

          #5
          Any update for us SeekerLola? This thread will be closed if not replied to within 48hrs.

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