Windows cannot find C:\WINDOWS\system32\taskmgr.exe

[Malnutrition]

ZHP Diag Scan

Download ZHP Diag to your desktop.

1. Right Click Run as Admin.
2. Click the Options button.

Click on Check All
Then Click Validate
Then click close.

https://pchelpforum.net/attachments/upload_2017-4-26_17-16-39-png.2074/

2. Click the Scanner button.

https://pchelpforum.net/attachments/upload_2017-2-23_3-32-26-png.1647/

When complete please push the report button.
A notepad will open… copy and paste the report in your next reply.

[MurderMoose]

i tried to look at system restore and see if i can reinstall windows basically and remove everything and apparently i can’t even click the button

[MurderMoose]

ZHP Diag Scan

Download ZHP Diag to your desktop.

1. Right Click Run as Admin.
2. Click the Options button.

Click on Check All
Then Click Validate
Then click close.

https://pchelpforum.net/attachments/upload_2017-4-26_17-16-39-png.2074/

2. Click the Scanner button.

https://pchelpforum.net/attachments/upload_2017-2-23_3-32-26-png.1647/

When complete please push the report button.
A notepad will open… copy and paste the report in your next reply.

I have to run it from the admin profile since it wont work on original

[MurderMoose]

nevermind it is doing the same thing as FRST does, loads for a sec and nothing

[Malnutrition]

Run in safe mode please.

[MurderMoose]

edit

[Malnutrition]

Download the File Association fix tool. Then unzip to your desktop of the sick account. Check every single box, then click fix.
After the tool runs, you will need to reboot the machine. If you are unable to run the tool in normal mode, then use safe mode.
This will need to be ran on the sick account.

[Malnutrition]

I’d also like you to run FRST tool in safe mode as well. Would help to see those logs.

[MurderMoose]

I’d also like you to run FRST tool in safe mode as well. Would help to see those logs.

I couldn’t run FRST still but i ran the other one and fixe all file types

[Malnutrition]

Still the issue after reboot?

[MurderMoose]

Still the issue after reboot?

sadly not fixed

[Malnutrition]

Ok. Let me look over this log…

Also, a PChunter scan would be nice, along with a minitoolbox log.

PC Hunter Scan!

Download PCHunter
Disable your antivirus prior to this scan!!
Unzip the program to your desktop.
You will need to run the version that is compatible with your windows.
If you are unsure if your operating system is 32 or 64 Bit please go HERE.
Right click either the 64 or 32 bit version and Run as Administrator.
After the program starts, go to the Examination Tab.
Click it once – Look at the bottom and check mark Hide Safe Items.
Then click Generate Examination Report.
Allow 5 to 10 minutes for the program to generate the report.
Once complete you will be able to click the Export Examination Report button.
Save it where you like and name it what you like.
Then copy the entire report, and paste it here in your next reply.

Step 2: MiniToolBox Scan

Please download MINITOOLBOX and run it.

Checkmark following boxes:

Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)

Click Go post the result.

[MurderMoose]

edit

[MurderMoose]

the pchunter wint run, well it does but it pops up with a weird file on the desktop and then it disappears

[Malnutrition]

All of this information will take time to look over. I am headed out for the moment as well… Will get back to this on Sunday.