Movie not loaded..

[Ramicoo]

Hello,

I’m running Win7 64bit , I have Chrome , Opera , FF , Safari and I’m able to view Youtube and Dailymotion and other websites videos just fine, but I can’t view any video from that site

all the videos give a blank window of the flash player and when right clicking on it I get ‘movie not loaded..’.
I tried some old suggestions from Google like clearing cache and using Adobe uninstaller then reinstall flash player but they didn’t work
Any new fixes for this?

Thanks

[veeg]

Hello
Hopefully some of our members will chime in soon.

@phillpower2 @Rustys

[Ramicoo]

Hello
Hopefully some of our members will chime in soon.

@phillpower2 @Rustys

Thank you, sorry for posting in wrong section I thought this is internet related issue ops:

[veeg]

Thank you, sorry for posting in wrong section I thought this is internet related issue ops:

NP’s..could be either or both,i just thought it pointed in this direction,at least to start with.

[veeg]

Any updates for us?

[Ramicoo]

Any updates for us?

Unfortunately I gave up hope solving this issue, you can close this thread if you want.

[jmarket]

Sorry about the delay @Ramicoo.

If it’s only that one site, it might be an issue with Flash itself. You say you’re able to view Youtube, Hulu, Netflix normally correct? That’s probably because they use HTML5 and not Flash. Flash is being depricated and phased out.

Please download MiniToolBox and save it to your desktop. Run the program by right clicking on it and selecting Run as administrator. When the program opens select the following boxes:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP Configuration
List Winsock Entries
List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size

Please post the log in your next reply

[Ramicoo]

Sorry about the delay @Ramicoo.

If it’s only that one site, it might be an issue with Flash itself. You say you’re able to view Youtube, Hulu, Netflix normally correct? That’s probably because they use HTML5 and not Flash. Flash is being depricated and phased out.

Please download MiniToolBox and save it to your desktop. Run the program by right clicking on it and selecting Run as administrator. When the program opens select the following boxes:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP Configuration
List Winsock Entries
List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size

Please post the log in your next reply

[jmarket]

Thank you I will have a look at your log after I get off work

[Malnutrition]

Reset Internet Settings.

Download and unzip internet Flush.zip to your desktop right click it run as Administrator. Reboot the machine to apply the settings.

Hit enter after each command below.

1. Open Start and type cmd, then right-click Command Prompt and choose Run as Administrator
2. Once Command Prompt has started enter the following command. nbtstat -R
3. Wait for that command to complete, a new line will appear, now enter the following command. nbtstat -RR
   4 Wait for that command to complete, a new line will appear, now enter the following command. Shutdown -r
   

Disable useless items.

Download easy service optmizer, save it to your desktop and unzip it there. Right click it and run as admin, then select tweaked at the bottom. Then click on the rocket, this will turn off a lot of useless items.

https://i.imgur.com/tnkjYlk.png

You will however need to change one setting. Right Click on Wlansvc — WLAN AutoConfig, then select start service, the edit service. Make sure it is automatic across the board, as per the picture.

https://i.imgur.com/PO7tPc7.png

Disable Computer Browser Service.

1. Press the Windows + R key at the same time, a Run Window will appear
2. Type or copy and paste Services.msc hit enter.
3. Scroll to the Computer Browser Service
4. Right-Click Computer Browser Service and choose Stop the service.
5. Right Click Computer Browser Service again select Properties.
6. Change the Startup type to disabled.

[MEDIA=imgur]Uh8lcOJ[/MEDIA]
7. Hit Apply then Ok.

Repeat the same above to disable the Iphelper Service. Also the DNS Client Service.

Disable net bios over tcpip.

Windows key & r at the same time.
Type or copy and paste ncpa.cpl hit enter.
Right click your connection hit properties.
Select internet protocol version 4 then properties.
Select Advanced, then Wins tab.
Put a tick next to Disable Net Bios over TCPIP.

Clean up temp files and reduce startup load with CCleaner.

[ul]
[li]Download CCleaner from here.[/li][li]After install Click Options.[/li][li]Go to monitoring.[/li][li]Uncheck All Monitoring items.[/li][li]Go to advanced – Click close program after cleaning.[/li][li]Go to settings – click run ccleaner when the computer starts.[/li][li]Now that you have ccleaner installed and set-up:[/li][li]Open the program.[/li][li]Go to Tools[/li][li]Go to Startup[/li][li]Now double click each item. To Disable.[/li][li]Leave only your antivirus enabled.[/li][li]Then disable All items in your scheduled task as well.[/li][li]Unless they are related to windows defender.Or your antivirus.[/li][li]Reboot the machine.[/li][/ul]

[Malnutrition]

Also, your chipset driver is not installed, what is the exact make and model of your machine? In order for your machine to function correctly you must have this driver installed.

[ICODE]Name: SM Bus Controller Description: SM Bus Controller Class Guid: Manufacturer: Service: Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_500017AA&REV_04\3&115 83659&0&FB Problem: : The drivers for this device are not installed. (Code 28) Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard. [/ICODE]

[Malnutrition]

This site should host your drivers, so long a the information provided by the minitioolbox log is correct.

Model: 33668EG Manufacturer: LENOVO

[Ramicoo]

Reset Internet Settings.

Download and unzip internet Flush.zip to your desktop right click it run as Administrator. Reboot the machine to apply the settings.

Hit enter after each command below.

1. Open Start and type cmd, then right-click Command Prompt and choose Run as Administrator
2. Once Command Prompt has started enter the following command. nbtstat -R
3. Wait for that command to complete, a new line will appear, now enter the following command. nbtstat -RR
   4 Wait for that command to complete, a new line will appear, now enter the following command. Shutdown -r
   

Disable useless items.

Download easy service optmizer, save it to your desktop and unzip it there. Right click it and run as admin, then select tweaked at the bottom. Then click on the rocket, this will turn off a lot of useless items.

https://i.imgur.com/tnkjYlk.png

You will however need to change one setting. Right Click on Wlansvc — WLAN AutoConfig, then select start service, the edit service. Make sure it is automatic across the board, as per the picture.

https://i.imgur.com/PO7tPc7.png

Disable Computer Browser Service.

1. Press the Windows + R key at the same time, a Run Window will appear
2. Type or copy and paste Services.msc hit enter.
3. Scroll to the Computer Browser Service
4. Right-Click Computer Browser Service and choose Stop the service.
5. Right Click Computer Browser Service again select Properties.
6. Change the Startup type to disabled.

[MEDIA=imgur]Uh8lcOJ[/MEDIA]
7. Hit Apply then Ok.

Repeat the same above to disable the Iphelper Service. Also the DNS Client Service.

Disable net bios over tcpip.

Windows key & r at the same time.
Type or copy and paste ncpa.cpl hit enter.
Right click your connection hit properties.
Select internet protocol version 4 then properties.
Select Advanced, then Wins tab.
Put a tick next to Disable Net Bios over TCPIP.

Clean up temp files and reduce startup load with CCleaner.

[ul]
[li]Download CCleaner from here.[/li][li]After install Click Options.[/li][li]Go to monitoring.[/li][li]Uncheck All Monitoring items.[/li][li]Go to advanced – Click close program after cleaning.[/li][li]Go to settings – click run ccleaner when the computer starts.[/li][li]Now that you have ccleaner installed and set-up:[/li][li]Open the program.[/li][li]Go to Tools[/li][li]Go to Startup[/li][li]Now double click each item. To Disable.[/li][li]Leave only your antivirus enabled.[/li][li]Then disable All items in your scheduled task as well.[/li][li]Unless they are related to windows defender.Or your antivirus.[/li][li]Reboot the machine.[/li][/ul]

When I done the easy service optimizer the wireless signal gone and it’s not detecting any Wi-Fi signals although it’s not disabled?? Tried restore to marked services but it didn’t work What happened!?

[Ramicoo]

Sorry my bad the next step solving it, I’m continuing next steps and will report the results

[Ramicoo]

I followed all the steps you instructed Malnutrition but unfortunately nothing changed
Btw you mentioned that YT and other websites use HTML5 not flash, but I can for instance play videos from this website Boy and Robot 1 which requires flash player and also when I check flash player on here https://helpx.adobe.com/flash-player.html it says my computer has the latest Flash Player installed.. But why I can’t play videos from http://shareae.com specifically? is there a special app/patch that should be installed to play videos on that site?