black screen randomly apears and cant do nothing

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  • lior
    PCHF Member
    • May 2023
    • 1

    #1

    black screen randomly apears and cant do nothing

    Hey ,
    so yerstuday i was chilling watching some videos / tv show and my pc screen goes black and i can hear windows when i click stuff when restarting it all goes back good.
    the errors im getting is
    event id 0 :
    The Desktop Window Manager process has exited. (Process exit code: 0xe0464645, Restart count: 1, Primary display device ID: NVIDIA GeForce RTX 3080)
    event id 1000:
    Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp: 0x6be51595
    Faulting module name: KERNELBASE.dll, version: 10.0.19041.2788, time stamp: 0x62e593d6
    Exception code: 0xe0464645
    Fault offset: 0x0000000000117cd2
    Faulting process ID: 0x3144
    Faulting application start time: 0x01d97b81a82152f9
    Faulting application path: C:\Windows\system32\dwm.exe
    Faulting module path: C:\Windows\System32\KERNELBASE.dll
    Report ID: 00da7760-0753-4d71-9639-0bd686bd29b1
    Faulting package full name:
    Faulting package-relative application ID:
    THIS repeats till it goes to
    event id 465 :
    Winlogon in session 1 (console) reuqested session stop using GPU, returned status STATUS_SUCCESS, with progress stage of successful.

    i have tryed DDU and it didnt fix it but maybee did delay it abit
    first 2 black screen was within 2hours after ddu and latest driver install it did after like from 9PM to 3PM
    did today sfc /scannow and it did found issue and was fixed said and also removed windows update of yerstuday .
    any idea of what can cause it?

    SPECS : 850 seasonic focus plus
    mB : asus z470 strix f ( first bios)
    10700k
    gskill 32gb ram 3200
    3080 aorus
  • veeg
    PCHF Director
    • Jul 2016
    • 8982

    #2
    Down load and post..

    Speccy - find the details of your computer's specs. Great for spotting issues or finding compatible upgrades. Download the latest version today.


    To post:



    @xrobwx71
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    Comment

    • Bruce
      PCHF Moderator
      • Oct 2017
      • 10702

      #3
      @lior - any news?

      Comment

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