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The hard part is working out if it is the ram or the slot.
Do you still have the original ram?
16 GB DDR4-2933 SDRAM (2 x 8 GB)
Some laptops will not work with ram in the secondary slot by itself.
The only way to troubleshoot is to borrow some ram that is identical.
Do you have a friend or family member you can borrow 2 sticks from?
Originally posted by awais afzal
If the ram isn’t suited for the laptop in the first place then isn’t it weird how it was able to work just fine up until now?? I’m really confused.
I don’t have the original ram. But I’ll go grab the appropriate sticks when I have the time and then we’ll see if it was the ram or the slot.
I did reset the computer hence rolling back all updates. So, I guess we can rule out the possibility of an update causing an issue here. So, then what was it?? Why all of a sudden??
Aye, well thank you for all the help!! I’ll be sure to update once I’m able to test the appropriate ram. Gonna be a while before my schedule is able to free up time for that though.
Oh well I actually purchased the computer from someone else a while back. I haven’t done anything to it myself so, maybe it was whoever I purchased it from.
I’ll update when I have the time. Til then so long. Thank you for all the help
Someone else on another forum told me that this is happening because the ram in this thing is incompatible with the system.
That would be me.
To avoid us having to ask for an update every couple of days we will close this thread until the OP has the time available to work towards resolving the issue, PM a member of staff when you are ready and the thread can be reopened.
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