Lots of different BSOD

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  • Plughole
    PCHF Member
    • Jan 2023
    • 22

    #16
    I had some problems doing the steps in the last post.
    I uninstalled bitdefender but startup lite wouldn’t open when I pressed on your link. A tab would try and open but it would just close straight away, I googled startup lite and downloaded from there and it said there was no unnecessary startups found.
    When I try to press fix in FRST it tells me, " No fixlist.txt found. The fixlist.txt should be in the same folder/directory the tool is located.
    So it’s not creating one for me.
    I downloaded Adware Cleaner but haven’t installed or run anything yet as I thought perhaps completing the FRST step might need to be done first.

    Comment

    • Malnutrition
      PCHF Moderator
      • Jul 2016
      • 7041

      #17
      @Plughole
      No worries on startup lite. It is just a program to reduce startups on your machine, not really needed.

      As far as FRST fix, you need to make sure and copy from start:: to end:: inside the code box, then right click frst run as admin then hit the fix button.

      Run adware cleaner before or after FRST does not matter.

      Comment

      • Malnutrition
        PCHF Moderator
        • Jul 2016
        • 7041

        #18
        To make it a little easier, copy all the text in red below. From Start:: to End::
        Right Click FRST run as admin.
        Click the Fix button.

        [COLOR=rgb(184, 49, 47)]Start::
        [COLOR=rgb(184, 49, 47)]CloseProcesses:
        SystemRestore: On
        CreateRestorePoint:
        RemoveProxy:
        HKLM-x32...\Run: [] => [X]
        S3 McComponentHostService; “C:\Program Files\McAfee Security Scan\3.11.2336\McCHSvc.exe” [X]
        S1 amsdk; ??\C:\WINDOWS\system32\drivers\amsdk.sys [X]
        C:\WINDOWS\system32\drivers\amsdk.sys
        C:\Program Files\McAfee Security Scan
        HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUp date: Restriction <==== ATTENTION
        HKLM\SOFTWARE\Policies\Mozilla\Firefox: Restriction <==== ATTENTION
        HKLM\SOFTWARE\Policies\Google: Restriction <==== ATTENTION
        Task: {70C7D61B-56ED-4603-BEF3-379E154D94F9} - \Microsoft\Windows\UNP\RunCampaignManager → No File <==== ATTENTION
        S3 cpuz149; C:\Users\Owner\AppData\Local\Temp\cpuz149\cpuz149_ x64.sys [44320 2023-01-15] (CPUID S.A.R.L.U. → CPUID) <==== ATTENTION
        HKLM-x32...\Run: [VirtualCloneDrive] => “C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe” /s (No File)
        Task: {026BEAEF-0461-4116-9E4B-720E1B2F4EEA} - System32\Tasks\Avast Software\Avast SecureLine VPN Update => C:\Program Files\Common Files\Avast Software\Icarus\avast-vpn\icarus.exe /update:avast-vpn /silent (No File)
        Task: {11183B74-D89C-4CE6-91A9-7E9F3737AEDD} - System32\Tasks\Avast SecureLine VPN Update => C:\Program Files\Avast Software\SecureLine VPN\VpnUpdate.exe (No File)
        Task: {70C7D61B-56ED-4603-BEF3-379E154D94F9} - \Microsoft\Windows\UNP\RunCampaignManager → No File <==== ATTENTION
        Task: {C16C6FCA-A078-4482-B55D-DDD7033AA685} - System32\Tasks\Avast Emergency Update => C:\Program Files\AVAST Software\Avast\AvEmUpdate.exe (No File)
        Task: {C3B118BC-AA89-4B02-BBFD-A8031C5E1C6E} - System32\Tasks\Avast Software\Avast Cleanup Update => C:\Program Files\Common Files\Avast Software\Icarus\avast-tu\icarus.exe /update:avast-tu /silent (No File)
        Task: {CB464C8C-70A7-473D-8091-1048E1B6A51B} - System32\Tasks\Avast Software\Avast Driver Updater Update => C:\Program Files\Common Files\Avast Software\Icarus\avast-du\icarus.exe /update:avast-du /silent (No File)
        Task: {E98AEA25-E2EF-4A3C-834B-DFE140296019} - System32\Tasks\Avast Software\Overseer => C:\Program Files\Common Files\AVAST Software\Overseer\overseer.exe /from_scheduler:1 (No File)
        C:\Program Files\Common Files\Avast Software
        C:\Program Files\AVAST Software
        C:\ProgramData\Avast Software
        Task: {394AEC87-2BF9-4E6A-A878-CF7E099A4FA5} - System32\Tasks\Avast Software\Avast SecureLine VPN Bug Report => C:\Program Files\Avast Software\SecureLine VPN\AvBugReport.exe → --send “dumps|report” --silent --product 11 --programpath “C:\Program Files\Avast Software\SecureLine VPN” --configpath “C:\ProgramData\Avast Software\SecureLine VPN” --path “C:\ProgramData\Avast Software\SecureLine VPN\log” --path “C:\ProgramData\Avast Software\Icarus\Logs” --logpath “C:\ProgramData\Avast Software\SecureLine VPN\log” --guid 52339fa6-d459-41d5-b3d8-e48496626d2a
        Task: {A3CA7EF2-ECF0-4020-A357-6FA3EA85324B} - System32\Tasks\Avast Software\Avast Cleanup BugReport => C:\Program Files\Avast Software\Cleanup\AvBugReport.exe → --send “dumps|report” --silent --product 62 --programpath “C:\Program Files\Avast Software\Cleanup\Setup..” --configpath “C:\Program Files\Avast Software\Cleanup\Setup” --path “C:\ProgramData\Avast Software\Cleanup\log” --path “C:\ProgramData\Avast Software\Icarus\Logs” --logpath “C:\ProgramData\Avast Software\Cleanup\log” --guid bfb8b566-8d5d-43c6-a94d-5a585fa0d2cc
        Tcpip\Parameters: [DhcpNameServer] 192.168.1.1 0.0.0.0
        Tcpip..\Interfaces{2b723b6d-a727-4755-ad5e-489208c21d4f}: [NameServer] 8.8.8.8
        Tcpip..\Interfaces{2c0cba30-48b8-4c1b-8fa4-43d5e5a4b9a4}: [DhcpNameServer] 192.168.1.1 0.0.0.0
        Tcpip..\Interfaces{acbfd70e-0da8-4512-a045-cdc34019cf5a}: [DhcpNameServer] 192.168.1.1 0.0.0.0
        C:\Windows\System32\drivers\etc\hosts
        Hosts:
        Edge Extension: (No Name) → AutoFormFill_5ED10D46BD7E47DEB1F3685D2C0FCE08 => C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wek yb3d8bbwe\Assets\HostExtensions\AutoFormFill [not found]
        Edge Extension: (No Name) → BookReader_B171F20233094AC88D05A8EF7B9763E8 => C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wek yb3d8bbwe\Assets\BookViewer [not found]
        Edge Extension: (No Name) → LearningTools_7706F933-971C-41D1-9899-8A026EB5D824 => C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wek yb3d8bbwe\Assets\HostExtensions\LearningTools [not found]
        Edge Extension: (No Name) → PinJSAPI_EC01B57063BE468FAB6DB7EBFC3BF368 => C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wek yb3d8bbwe\Assets\HostExtensions\PinJSAPI [not found]
        FF Extension: (Avast SafePrice | Comparison, deals, coupons) - C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Pro files\7ahq4wbu.default\Extensionssp@avast.com.xpi [2020-02-09]
        CHR HKLM-x32...\Chrome\Extension: [aegnopegbbhjeeiganiajffnalhlkkjb]
        CHR HKLM-x32...\Chrome\Extension: [eofcbnmajmjmplflapaojjnihcjkigck]
        S3 aswTap; C:\WINDOWS\System32\drivers\aswTap.sys [53904 2021-04-26] (AVAST Software s.r.o. → The OpenVPN Project)
        S3 aswWintun; C:\WINDOWS\System32\drivers\aswWintun.sys [51112 2022-12-09] (Avast Software s.r.o. → AVAST Software)
        C:\WINDOWS\System32\drivers\aswTap.sys
        C:\WINDOWS\System32\drivers\aswWintun.sys
        C:\ProgramData\AVAST Software
        C:\Users\Owner\AppData\Local\AVAST Software
        C:\WINDOWS\system32\Tasks\Avast SecureLine VPN Update
        C:\WINDOWS\system32\Tasks\Avast Emergency Update
        C:\Users\Owner\AppData\Roaming\530354923
        C:\Users\Owner\AppData\Local{3C751BC8-D380-42A6-910D-A8AAA123601E}
        AS: Avast Antivirus (Enabled - Up to date) {35C973AA-9ABB-D3CA-B100-B0DC0E5F2402}
        Task: {A68728B3-886B-4D1E-A15D-3EEC8765DD21} - System32\Tasks\Bitdefender Agent WatchDog_65D6944A0EF74FDAB96E31112AD39864 => C:\Program Files\Bitdefender Agent\WatchDog.exe [465872 2018-05-16] () [File not signed]
        S2 ProductAgentService; C:\Program Files\Bitdefender Agent\ProductAgentService.exe [1275776 2018-05-16] () [File not signed]
        C:\Program Files\Bitdefender Agent
        Avast Update Helper (HKLM-x32...{19C3AB22-3718-4E4D-B203-242F5001565B}) (Version: 1.8.1579.3 - AVAST Software) Hidden
        Avast Update Helper (HKLM-x32...{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.8.1065.0 - AVAST Software) Hidden
        CustomCLSID: HKU\S-1-5-21-1407478479-2209512713-3320715968-1000_Classes\CLSID{88B20FC8-EBD6-4181-B5F6-50F45BFF722E}\InprocServer32 → C:\Users\Owner\AppData\Local\Microsoft\EdgeUpdate\ 1.3.167.21\psuser_64.dll => No File
        CustomCLSID: HKU\S-1-5-21-1407478479-2209512713-3320715968-1000_Classes\CLSID{997809F3-33FD-4FD6-A2ED-CEF50F3263B1}\InprocServer32 → C:\Users\Owner\AppData\Local\Microsoft\EdgeUpdate\ 1.3.169.31\psuser_64.dll => No File
        CustomCLSID: HKU\S-1-5-21-1407478479-2209512713-3320715968-1000_Classes\CLSID{ABF66F82-B04C-4FE4-8272-661539463FE1}\InprocServer32 → C:\Users\Owner\AppData\Local\Microsoft\EdgeUpdate\ 1.3.171.37\psuser_64.dll => No File
        CustomCLSID: HKU\S-1-5-21-1407478479-2209512713-3320715968-1000_Classes\CLSID{BFBE0943-74C5-40E0-9E80-0B808109E95D}\InprocServer32 → C:\Users\Owner\AppData\Local\Microsoft\EdgeUpdate\ 1.3.163.19\psuser_64.dll => No File
        CustomCLSID: HKU\S-1-5-21-1407478479-2209512713-3320715968-1000_Classes\CLSID{D1CE12B0-2529-4B24-BE8E-189735EA0DC1}\InprocServer32 → C:\Users\Owner\AppData\Local\Microsoft\EdgeUpdate\ 1.3.165.21\psuser_64.dll => No File
        ContextMenuHandlers1: [VirtualCloneDrive] → {B7056B8E-4F99-44f8-8CBD-282390FE5428} => C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\ElbyVCDShell.dll → No File
        ContextMenuHandlers2: [VirtualCloneDrive] → {B7056B8E-4F99-44f8-8CBD-282390FE5428} => C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\ElbyVCDShell.dll → No File
        FirewallRules: [UDP Query User{8B652721-21BA-4109-ABBB-DEA91EFD13DD}D:\persona.4.golden-goldberg\day\p4g.exe] => (Allow) D:\persona.4.golden-goldberg\day\p4g.exe => No File
        FirewallRules: [TCP Query User{1FEBCC38-859C-4954-B774-EC757C879803}D:\persona.4.golden-goldberg\day\p4g.exe] => (Allow) D:\persona.4.golden-goldberg\day\p4g.exe => No File
        FirewallRules: [{6D8DE446-00D8-4436-A52C-258A1DD35DA9}] => (Block) D:\Games\Zero Escape The Nonary Games\ze1.exe => No File
        FirewallRules: [{24081896-1C25-4251-BA0E-9D4BDE0D797A}] => (Block) D:\Games\Zero Escape The Nonary Games\Launcher.exe => No File
        FirewallRules: [{2C1FAEE5-74C6-4078-82CA-5E758797B0C6}] => (Block) D:\Games\Zero Escape The Nonary Games\Launcher.exe => No File
        FirewallRules: [{64C05F22-F86A-456A-809A-DB4099CB7169}] => (Block) D:\Games\Zero Escape The Nonary Games\ze1.exe => No File
        FirewallRules: [UDP Query User{9DDDC0B9-E53C-4FAB-AEBE-82331BCC2A1F}D:\sc2\starcraft ii\versions\base77535\sc2_x64.exe] => (Allow) D:\sc2\starcraft ii\versions\base77535\sc2_x64.exe => No File
        FirewallRules: [TCP Query User{F2ACE6B3-CEED-41C2-B724-7F0661D5DB42}D:\sc2\starcraft ii\versions\base77535\sc2_x64.exe] => (Allow) D:\sc2\starcraft ii\versions\base77535\sc2_x64.exe => No File
        FirewallRules: [UDP Query User{B0A213B5-F0DC-4C08-A115-8ABD37EF94AB}D:\heroes of might and magic 3 complete\heroes3.exe] => (Allow) D:\heroes of might and magic 3 complete\heroes3.exe => No File
        FirewallRules: [TCP Query User{B8468D9C-9E81-46F6-A65B-7AFCBD1DB42B}D:\heroes of might and magic 3 complete\heroes3.exe] => (Allow) D:\heroes of might and magic 3 complete\heroes3.exe => No File
        FirewallRules: [TCP Query User{9350908F-B702-4CC4-82C5-69159B7027BB}D:\wc3\warcraft iii\war3.exe] => (Allow) D:\wc3\warcraft iii\war3.exe => No File
        FirewallRules: [UDP Query User{44D192EC-F3F8-4509-90A6-E25CA36DB984}D:\wc3\warcraft iii\war3.exe] => (Allow) D:\wc3\warcraft iii\war3.exe => No File
        FirewallRules: [{050505BE-F974-4547-8467-6F88356A774F}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe => No File
        FirewallRules: [{AF99CA0D-3BF0-4BB3-AB1A-C6CE84B50F07}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe => No File
        FirewallRules: [{0F9B06EF-0458-49E8-A732-9CC62B04A48D}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe => No File
        FirewallRules: [{EBC8B7D9-E24F-4057-B887-79E00D691184}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe => No File
        HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Min imal\amsdk.sys => “”=“Driver”
        HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Net work\amsdk.sys => “”=“Driver”
        FirewallRules: [{65051290-0893-4091-B2B6-8D2A46531502}] => (Allow) LPort=57209
        FirewallRules: [{41E00AED-65EA-4467-A4BD-F6FFF1F14FDE}] => (Allow) LPort=57210
        FirewallRules: [{33E38B84-A714-420F-B61F-06479EFF6CE1}] => (Allow) LPort=57211
        FirewallRules: [{556C40E7-451F-4322-A04A-E5A780675790}] => (Allow) LPort=57212
        FirewallRules: [{EDD7DDF0-3BDD-4FAC-B335-F2101402A96D}] => (Allow) LPort=57213
        FirewallRules: [{CE9E6C41-028B-428D-94F6-634B5663A0D5}] => (Allow) LPort=57214
        FirewallRules: [{2B5A8E0E-E71B-41F3-8135-87EB259CA9A3}] => (Allow) LPort=57215
        FirewallRules: [{5FAE1C4A-FD86-468F-A29D-479B75A98352}] => (Allow) LPort=57216
        FirewallRules: [{8DFFEFD1-9A77-456B-8F6E-C43A36754EE8}] => (Allow) LPort=57217
        FirewallRules: [{6772F684-0980-4699-B515-F4F356AE110B}] => (Allow) LPort=57218
        FirewallRules: [{5971A661-4C8F-4ED3-96CA-3E309E2CEC72}] => (Allow) LPort=57209
        FirewallRules: [{5B075BF0-2EE4-4519-AB2C-1737DF35BF57}] => (Allow) LPort=57210
        FirewallRules: [{37798BAA-E237-4AAE-9A1A-BB64241F090F}] => (Allow) LPort=57211
        FirewallRules: [{68284A71-3356-4756-84B5-9A883D94F439}] => (Allow) LPort=57212
        FirewallRules: [{8B836019-A25B-4D4E-83F1-C4262832DA85}] => (Allow) LPort=57213
        cmd: netsh winsock reset catalog
        cmd: netsh int ip reset C:\resettcpip.txt
        cmd: net stop bits
        Move: C:\ProgramData\Microsoft\Network\Downloader\qmgr*. db C:\ProgramData\Microsoft\Network\Downloader\qmgr*. db.old
        cmd: net start bits
        cmd: bitsadmin /list /allusers
        CMD: “%WINDIR%\SYSTEM32\lodctr.exe /R”
        CMD: “%WINDIR%\SysWOW64\lodctr.exe /R”
        CMD: “C:\Windows\SYSTEM32\lodctr.exe /R”
        CMD: “C:\Windows\SysWOW64\lodctr.exe /R”
        CMD: del /f /s /q %windir%\prefetch*.*
        CMD: del /s /q C:\Windows\SoftwareDistribution\download*.*
        CMD: del /s /q “%userprofile%\AppData\Local\Google\Chrome\User Data\Default\Cache*."
        cmd: del /s /q "%userprofile%\AppData\Local\Microsoft\Edge\Us er Data\Default\Cache*.

        cmd: del /s /q “%userprofile%\AppData\Local\Opera Software\Opera Stable\Cache\Cache_Data*."
        CMD: del /s /q "%userprofile%\AppData\Local\temp*.

        CMD: ipconfig /flushdns
        C:\ProgramData\Temp*
        C:\Program Files (x86)\Temp*
        C:\Windows\Temp*.*
        C:\WINDOWS\system32*.tmp
        C:\WINDOWS\syswow64*.tmp
        C:\Windows\SystemTemp*.tmp
        C:\Windows\ServiceProfiles\NetworkService\AppData\ Local\Temp*
        C:\Windows\ServiceProfiles\LocalService\AppData\Lo calLow\Temp*
        C:\Windows\ServiceProfiles\LocalService\AppData\Lo cal\Temp*
        C:\Users\AllUserName\AppData\LocalLow\Temp*
        C:\Users\AllUserName\Appdata\Local\Temp*
        ExportKey: HKLM\SOFTWARE\Microsoft\Windows Defender\Exclusions
        emptytemp:
        Reboot:
        [COLOR=rgb(184, 49, 47)]End::[/COLOR][/COLOR][/COLOR]

        Comment

        • Plughole
          PCHF Member
          • Jan 2023
          • 22

          #19
          Okay I’m really hoping that worked. The Adware Cleaner had things quite different to what you described but I’m sure I did what you wanted regardless.

          Comment

          • Malnutrition
            PCHF Moderator
            • Jul 2016
            • 7041

            #20
            OK, let’s dig a little deeper, we have removed a lot of trash and I want to make certain every bit of rubbish is cleaned.

            Run this tool for me, it is similar to FRST but checks in different areas. I’ll check logs and provide another fix for you.

            Download ZHP Suite to your desktop.
            Right Click Run as admin.
            Hit the scanner button.
            Once it is complete a file name ZHPdiag.txt will be on your desktop.
            Attach it.

            How is the computer running, any more bsod?

            Comment

            • Plughole
              PCHF Member
              • Jan 2023
              • 22

              #21
              Attached.
              I’m unsure if it’s still blue screening presently as I’ve been doing long hours at work this week and haven’t been using it as much. When I turned it on this morning it was fine and then I went to make a tea and came back and the computer was on but nothing was showing up so I had to turn it off and back on again. Not sure if that’s related.

              Comment

              • Malnutrition
                PCHF Moderator
                • Jul 2016
                • 7041

                #22
                Uninstall Avast Update Helper it will be visible now, use geek uninstaller if needed.



                Copy the text in code box below.
                Right Click FRST and run as Administrator.
                Click Fix once (!) and wait. The program will create a log file (Fixlog.txt).
                Attach it to your next message.

                [COLOR=rgb(184, 49, 47)][ICODE]Start:: CloseProcesses: SystemRestore: On CreateRestorePoint: RemoveProxy: DeleteValue: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\StartupApproved\Run|AvastBrowserAutoLaunch_2 EF41AAE0EFA048B29BD0C1048B2D149 DeleteValue: HKEY_USERS\S-1-5-21-1407478479-2209512713-3320715968-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\StartupApproved\Run|AvastBrowserAutoLaunch_2 EF41AAE0EFA048B29BD0C1048B2D149 DeleteValue: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\StartupApproved\Run|uTorrent DeleteValue: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\StartupApproved\Run|AvastBrowserAutoLaunch_2 EF41AAE0EFA048B29BD0C1048B2D149 DeleteValue: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\StartupApproved\Run|SUPERAntiSpyware DeleteValue: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\StartupApproved\Run|Chromium DeleteValue: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\StartupApproved\Run|ut DeleteValue: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\StartupApproved\Run|Microsoft Edge Update DeleteValue: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\StartupApproved\Run|MicrosoftEdgeAutoLaunch_ B5EF8F7A20842FF61C6E8DE6B6A1456E DeleteValue: HKEY_USERS\S-1-5-21-1407478479-2209512713-3320715968-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\StartupApproved\Run|uTorrent DeleteValue: HKEY_USERS\S-1-5-21-1407478479-2209512713-3320715968-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\StartupApproved\Run|AvastBrowserAutoLaunch_2 EF41AAE0EFA048B29BD0C1048B2D149 DeleteValue: HKEY_USERS\S-1-5-21-1407478479-2209512713-3320715968-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\StartupApproved\Run|SUPERAntiSpyware =>.SUPERAntiSpyware DeleteValue: HKEY_USERS\S-1-5-21-1407478479-2209512713-3320715968-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\StartupApproved\Run|Chromium DeleteValue: HKEY_USERS\S-1-5-21-1407478479-2209512713-3320715968-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\StartupApproved\Run|ut DeleteValue: HKEY_USERS\S-1-5-21-1407478479-2209512713-3320715968-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\StartupApproved\Run|Microsoft Edge Update DeleteValue: HKEY_USERS\S-1-5-21-1407478479-2209512713-3320715968-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\StartupApproved\Run|MicrosoftEdgeAutoLaunch_ B5EF8F7A20842FF61C6E8DE6B6A1456E DeleteValue: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\StartupApproved\Run|AvastUI.exe DeleteValue: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\StartupApproved\Run|TuneupUI.exe DeleteValue: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\StartupApproved\Run|DriverUpdUI.exe DeleteValue: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\StartupApproved\Run|ACUW15EN DeleteValue: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\StartupApproved\Run32|SunJavaUpdateSched DeleteValue: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\StartupApproved\StartupFolder|UTEX.BAT DeleteValue: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\StartupApproved\StartupFolder|McAfee Security Scan Plus.lnk DeleteValue: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\StartupApproved\Run32|AvastUI.exe DeleteValue: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\StartupApproved\Run32|LogMeIn Hamachi Ui DeleteKeY: HKLM\SOFTWARE\4f60cf71-77d9-586f-9497-c078307716d3 DeleteKey: HKLM\SOFTWARE\4f60cf71-77d9-586f-9497-c078307716d3 DeleteKey: HKU\.DEFAULT\SOFTWARE\AVAST Software DeleteKey: HKU\S-1-5-21-1407478479-2209512713-3320715968-1000\SOFTWARE\avast software DeleteKey: HKU\S-1-5-21-1407478479-2209512713-3320715968-1000\SOFTWARE\Browser Cleanup DeleteKey: HKLM\SOFTWARE\McAfee.com DeleteKey: HKLM\SOFTWARE\mcafeeupdater DeleteKey: HKLM\SOFTWARE\WOW6432Node\McAfee DeleteKey: HKLM\SOFTWARE\WOW6432Node\McAfee.com DeleteKey: HKLM\SOFTWARE\WOW6432Node\0uyPIakKFdmD DeleteKey: HKLM\SOFTWARE\Bitdefender Agent DeleteKey: HKLM\SOFTWARE\WOW6432Node\Bitdefender Agent DeleteKey: HKU\.DEFAULT\SOFTWARE\SetID DeleteKey: HKCU\SOFTWARE\Browser Cleanup DeleteKey: HKCU\SOFTWARE\Zemana DeleteKey: HKLM\SOFTWARE\ZmnGlobalSDK DeleteKey: HKCU\SOFTWARE\ZmnGlobalSDK DeleteKey: HKU\S-1-5-21-1407478479-2209512713-3320715968-1000\SOFTWARE\Zemana DeleteKey: HKU\S-1-5-21-1407478479-2209512713-3320715968-1000\SOFTWARE\ZmnGlobalSDK C:\Users\Owner\AppData\Local\AdvinstAnalytics C:\ProgramData\RogueKiller C:\WINDOWS\System32\drivers\TrueSight.sys C:\WINDOWS\System32\drivers\lpsport.sys C:\Users\Owner\AppData\Local\LogMeIn C:\ProgramData\{3F46037A-176E-7B02-4F36-532AA7DE8BF2} C:\ProgramData\LogMeIn C:\Program Files (x86)\Temp\* C:\Program Files (x86)\Mozilla Maintenance Service C:\Users\Owner\AppData\Local\Zemana C:\WINDOWS\System32\Config\systemprofile\AppData\L ocal\Zemana C:\Program Files\Bitdefender Antivirus Free C:\ProgramData\Bitdefender C:\ProgramData\Bitdefender Agent C:\Users\Owner\AppData\Roaming\QuickScan C:\ProgramData\McAfee Security Scan C:\WINDOWS\Installer\249f93.msi C:\WINDOWS\Installer\33705ce.msi C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Pro files\7ahq4wbu.default\searchplugins\bing-lavasoft-ff59.xml C:\WINDOWS\Installer\10bae60.msi C:\WINDOWS\System32\DRIVERS\SWDUMon.sys Startbatch: sc stop sysmain sc config sysmain start= disabled sc stop DiagTrack sc config DiagTrack start= disabled sc stop dmwappushservice sc config dmwappushservice start= disabled sc stop lfsvc sc config lfsvc start= disabled EndBatch: emptytemp: Reboot: End::[/ICODE]



                Download Kaspersky Virus Removal Tool B[/B] and save it to your Desktop.

                Select the Windows Key and R Key together, the Run box should open.
                Copy and paste the following into the run box.
                [COLOR=rgb(184, 49, 47)]D:\Users\Owner\Desktop\KVRT.exe -dontencrypt

                Select „Ok“ in the Run box.
                If the „Windows protected your PC“ window opens, select „More info“. A new windows will open, select „Run anyway“.
                An EULA window from KVRT will open, tick all confirmation boxes then select “Accept”.
                A window from KVRT will open, select “Change Parameters”.
                In the new window ensure the following boxes are ticked:
                [ul]
                [li]System memory[/li][li]Startup objects[/li][li]Boot sectors[/li][li]System drive[/li][/ul]
                Then select “OK” and „Start scan“.
                When completed: If entries are found, there will be options to choose. If “Cure” is offered, leave as it is. For any other options change to “Delete”, then select “Continue”.
                Usually, your system needs a reboot to finish the removal process.
                Logfiles can be found on your systemdrive (usually C: ), similar like this:

                [COLOR=rgb(184, 49, 47)]C:\KVRT2020_Data\Reports\report__.klr

                Right click direct onto those reports, select > open with > Notepad.
                Save the files and attach them with your next reply.[/COLOR][/COLOR][/COLOR]

                Comment

                • Plughole
                  PCHF Member
                  • Jan 2023
                  • 22

                  #23
                  Hopefully they work.

                  Comment

                  • Malnutrition
                    PCHF Moderator
                    • Jul 2016
                    • 7041

                    #24
                    @Plughole How is your computer running now? Last check looks like we are pretty much all clean, just this last tool to remove any remaining trash. This tool is similar to adware cleaner we used earlier in the thread.

                    ZHP cleaner Scan.

                    Please download Zhp Cleaner to your desktop. Right Click the icon and select run as administrator.
                    Once you have started the program, you will need to click the scanner button.
                    The program will close all open browsers!
                    Once the scan is completed, the you will want to click the Repair button.
                    At the end of the process you may be asked to reboot your machine.
                    After you reboot a report will open on your desktop.
                    Attach the report here in your next reply.

                    Comment

                    • Plughole
                      PCHF Member
                      • Jan 2023
                      • 22

                      #25
                      So I had a BSOD this morning again shortly after turning on my computer then going to get a tea. The computer was in recovery mode when I came back and some message about a kernel.
                      I turned my computer off and back on again and it was fine.
                      When scanning and repairing there were quite a few popups about zone anti-malware. I’m hoping that was just an advertisement for the program.
                      I’m presuming this is the file you wanted?
                      I have a day off tomorrow and I’ll give everything a really good clean again and be much stricter on cleaning the fans.

                      Comment

                      • Malnutrition
                        PCHF Moderator
                        • Jul 2016
                        • 7041

                        #26
                        Ok upload your last two dump files, and we will work on reducing the startup and scheduled task on this machine as well, there are too many for normal operation…IMO




                        Download Autoruns and Autorunsc Unzip it to your desktop and then right click
                        [IMG alt=“Capture.PNG”]https://pchelpforum.net/attachments/capture-png.9995/

                        Run as Admin.
                        After the scan is finished then click on File----Then click----Save
                        The default name will be autoruns.arn make sure to leave it this way.
                        Attach the file in your next reply.
                        If the file is too large, then use catbox.moe or Ufile.io and send the link in your next reply.



                        When scanning and repairing there were quite a few popups about zone anti-malware.

                        Yep, nothing to worry abou, just the motions the program goes thru.



                        While you are in there cleaning, make sure and re seat everything while you are at it…

                        https://www.youtube.com/watch?v=DLxNPBQBfT8[/IMG]

                        Comment

                        • Malnutrition
                          PCHF Moderator
                          • Jul 2016
                          • 7041

                          #27
                          In addition to the autoruns log, can you post an updated speccy report please.

                          Comment

                          • Plughole
                            PCHF Member
                            • Jan 2023
                            • 22

                            #28
                            Speccy:


                            Autoruns:
                            It won’t allow me to upload the file as it says the website doesn’t allow that kind of file so here is the link:

                            Also the default name wasn’t the same as you said it would be, I decided to leave it as the default name it chose, let me know if I need to change this.

                            I also reseated everything in my computer and gave everything another good clean.

                            I was thinking of ordering this SSD, I was wanting your opinion?
                            Buy Samsung 870 EVO 2TB 2.5in SATA SSD (MZ-77E2T0BW) - Buy Now, Pay Later + FREE pick-up & same day dispatch!

                            I’m not sure if my PC can take the other connection types of SSDs so decided it’d be easier for me to stick with a type that’s already in there.

                            Comment

                            • Plughole
                              PCHF Member
                              • Jan 2023
                              • 22

                              #29
                              For some reason it won’t allow me to do anything to my minidump files like it would before. It keeps telling me I don’t have permission yet there is nowhere for me to change permission or such.

                              Comment

                              • Malnutrition
                                PCHF Moderator
                                • Jul 2016
                                • 7041

                                #30
                                Originally posted by Plughole
                                It keeps telling me I don’t have permission
                                Follow the instructions here to add take ownership to your right click menu, not sure why that is an issue now.

                                Adding “Take Ownership” to the Windows 10 context menu is a handy way to quickly get control over files or folders, especially when you can’t access them


                                I have asked another member to take a look at the BSOD issue, and I am not sure on that SSD either.

                                @PeterOz or @phillpower2 will take the thread from here.




                                As far as startups.

                                Right click Autoruns, and run as admin. Then Under Scheduled task, uncheck everything.
                                Except the update Assistant.
                                Unless you use one drive, if you do not use it then uninstall/disable it.

                                Windows 10 includes OneDrive, but if you'd rather not see it, there are several ways to disable OneDrive and remove it from File Explorer on Windows 10.


                                Find anything related to AVAST right click and select delete.

                                As far as these, I would uncheck everything except Steam and Viber. That is really up to you.

                                [ATTACH type=“full”]11406[/ATTACH]

                                To apply the changes in Autoruns. you must reboot the computer.




                                Anymore BSOD after giving it a good cleaning?

                                Comment

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