BSOD Stopcode

[jones082]

I can’t seem to install Windows 11, it says that I’m already running the latest addition. As far as the drivers, the system crashes if I try to automatically find drivers and if I scroll down and find specific drivers, I get errors when trying to download those and most of them don’t match the installation order list anyway.

[phillpower2]

Your update suggests that you did not follow the steps advised in my reply #13 and for two reasons, Windows formats a drive when it installs meaning that there would be no OS present that could be updated and driver wise you save all of the drivers to a USB flashdrive and then install them one by one in the order that is on the Dell list.

[jones082]

Sorry, remember I’m not that experienced. I tried to download windows from the link that said ‘this is the best for your computer.’ I just re-read and saw ‘iso.’ I didn’t even know what that meant till now. Did you mean for me to download the windows installation onto the same USB as the drivers?

[phillpower2]

Sorry but being that the instructions for the ISO are at the Microsoft link that was provided where it says that the USB must be blank I didn`t see the need to say that you need a second USB device for the drivers, did you figure that bit out.

[jones082]

I haven’t crashed in days, everything seems to be working correctly. Thanks for your help, I appreciate it.

[phillpower2]

Good news and thanks for letting us know (y)

Be sure to create a new system restore point while the computer is running stable, we will leave your thread open for a couple of days yet and if we don`t hear back from you we will mark your thread as solved.

You are welcome