Yes, I believe they were uninstalled when those crashes happened at the very least Iβm sure one of them were. Another crash happened as I was trying to do all this.
BSOD every 30-40 minutes no specific applications open causing it.
Collapse
X
-
Same Bugcheck 0x18 REFERENCE_BY_POINTER crash as the majority of your other crashes.
There are still traces of McAfee on the computer, use Autoruns to find and delete the following entry, see To Disable or Delete? info here for βhow toβ
βmfencbdc01β "McAfee Inc.: " ββ βFile not found: \Device\mfencbdc01.sysβ ββ ββ
I recommend that you also uninstall EasyAntiCheat as it is renowned for causing problems, plenty of examples hereComment
-
I removed the remaining McAfee file and just to play safe removed a malwarebytes extension and just restarted. It looks like easyanticheat is necessary to run certain games so Iβll keep it for now as it doesnβt seem like loading multiplayer games is an issue.Comment
-
It doesnβt seem like the other crashes are happening anymore which is fantastic as they were a lot more frequent I may be able to use this computer to get things done now, thank you so much for that!
The other crashes have been going on for a bit longer and I think Iβve noticed have mostly or always happened when my computer went to sleep. Iβd turn it back on and it would ask for recovery options.Comment
-
Great news (y)
The less problematic/your latest crash was caused by DellSupportAssist software, this is a known bug so uninstall DellSupportAssist, restart the computer and test by using the computer as you normally would, see how it goes for a few days then get back to us with an update - before if the issue happens again.Comment
-
I havenβt experienced any issues with the crashes since the last reply, thank you so much for helping! Being able to use my computer for longer than an hour at a time has definitely increased my productivity so again thank you! It had me nervous as this computer is very new.
Iβll make sure to come here again if I have any problems in the future. Itβs a lot more helpful to directly talk to someone than to do my own - not as informed - research.Comment
-
You are most welcome and thank you for letting us know that all is now well with your computer (y)Comment
Comment