Win10 Freezing

[ChrisW]

Hi Guys

I have a problem with win10 randomly freezing. No problem on start up through to the windows desktop, I have downloaded OCCT and teste CPU, GPU and memory with no faults found.
I have litrally a CD-rom amd 1 x ssd drive 110gb plugged in,
2 x GTX 560 graphics cards ( connected SLI )

MB = Asus Z97 pro gamer
16 gb ram
Win 10

Update…started up ok was running OCCT again to double check and it froze with 5 mins left to go, again no faults showing on OCCT.

Any tips or guidence pls ?

[veeg]

Hello

download this and run and then post…

https://www.sysnative.com/forums/pag...collectionapp/

https://www.ccleaner.com/speccy/download

To post: CCleaner Support Community

jmarket @phillpower2

[ChrisW]

If thats not clear I will repost

[ChrisW]

In Case

Operating system = win10 64 bit

CPU
Intel core I7 4790k@ 4,00Ghz 77 oc (under occt test running)
Haswell 22nm Technology

Ram
16gb dual channel DDR3 @679Mghz (9-9-9-26)
Motherboard
ASUSTek Comp. Inc Z97 pro gamer (socket1150) 29 0c

Graphics
Acer B243PHL ( 1920x1080)@60Mhz)
Acer B243PHL ( 1920x1080)@60Mhz)

1023 MM Nvidia GeFoece GTX 560 Ti (EVGA) 39 0c
1023 MM Nvidia GeFoece GTX 560 Ti (EVGA) 35 0c
Forceware version: 388.13
SLI Enabled

Storage
111GB Kingston SV300S37A120G (Sata-2(SSD))
Optical Devices
Asus BW-16D1HT
Audio
High Defination Audio Device

[veeg]

And the BSOD collection app post?

[ChrisW]

Sorry bit of a nightmare getting it from 1 pc with no email to another !

[ChrisW]

Update… Its now been running for an hour no problems or freezing, trouble is thats with SSD sat at the side, I’m worried about touching it now to put back together !

[Rustys]

Did you assemble the system outside of the case?

[ChrisW]

Did you assemble the system outside of the case?

Only while trying to figure this one out usually no.

[Rustys]

From the sounds of it the motherboard is shorting out on the case.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

If this is a desktop include the make and model of the Power Supply Unit

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

[ChrisW]

http://speccy.piriform.com/results/psOwbo7CRffuNS8RtIqg3WL

Power Supply=Corsair CX750m

[Rustys]

Is the system still outside of the case?
Have you made sure the the stands between the case and motherboard were there?

showing that you just installed the operating system.

Operating System
Windows 10 Home 64-bit
Computer type: Desktop
[COLOR=rgb(251, 160, 38)]Installation Date: 05/03/2021 11:07:44

You need to install windows updates showing that you are still on release 1903.

You sill also need to install the chipset and then the drivers for the hardware that is installed.[/COLOR]

[ChrisW]

Hi Great will look at updates.

All that is outside the case is the HDD, Yes I cleaned the HDD this morning and did a fresh install in the hope it would clear the problem.

I presume you mean to update windows to release 1909 ?

I had trouble finding the chipset latest drivers and for the other hardware I presume you mean Graphics card ?

Thanks

[Rustys]

I presume you mean to update windows to release 1909 ?

No you need to update to 20H2 release in 10/2020

I had trouble finding the chipset latest drivers and for the other hardware I presume you mean Graphics card ?

chipset drivers for the MB as the chipset is what enables the board to be able to communicate with all the other hardware, after the chipset drivers you install the drivers for the hardware in the system.

Not a problem

[ChrisW]

Thanks for that, its been on test for an hour now with no problems, the only conclusion I can come to is a clean install looks to have done the trick.