HELP! Computer is stuttering and freezing

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  • Anansischela
    PCHF Member
    • Jan 2021
    • 2

    #1

    HELP! Computer is stuttering and freezing

    Hi I’m at my wit’s end with my computer. After a while of being on (1-3 hours)it starts to freeze for .1-2 whole seconds graphically along with any inputs from mouse or keyboard. I was told it was the GPU but it did nothing then the power supply, then the memory.
    I’ve done all the diagnostics, temp is fine, drivers, viruses, 3rd party applications, and latency monitors all checked on and off load.
    The only thing I could find was when it freezes the gpu dips 5-30% depending on % when in use at the time and CPU jumps up close to around the proportionate amount dropped by GPU. All this only when the Windows desktop manager spikes 12-30% on GPU load and a random ammount on CPU and this is my only lead at this point except that the moment I restart it it reverts back to normal until a few hours again.
    Please help! This is a brand new computer and shouldn’t have any problems but it does.
    (Hope this is the right place to ask)
    Here’s my parts list
    https://pcpartpicker.com/user/penhea...d/#view=gPhqRB
    and a snapshot of my computer with no load at the very start, regular load, and after 24 hours being on and with load as close to the skip as I could
    : http://speccy.piriform.com/results/p...6tAWYYGJeVA6nV


    I put in my event history as well, cause why not but there was no correlation with skips to events so
  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15209

    #2
    Anansischela

    You have been receiving assistance with this elsewhere for the past two days and I am in fact waiting for you to get back to me there,

    We are always happy to help when we can but we cannot safely do so if you are already receiving assistance on any other forum, doing so may lead to confusion as to whose and what guidance you are following which can be both dangerous and costly, decide on which forum you wish to continue and as a courtesy let the other/s know that assistance is no longer required.

    Thank you for your understanding.

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