BSOD

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  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15206

    #31
    (y)

    Comment

    • Exyztence
      PCHF Member
      • Apr 2020
      • 126

      #32
      Hell,o.

      I had my RAM like that:
      slot #1: 2666
      slot #2: 2133
      slot #3:
      slot #4: 2133

      My friend’s not at home and I’m not really into and good at IT things, and to pull out and stick in RAM in my PC is really hard. I could only pull out those 2 with 2133.
      I am currently on 1 stick 8gb with 2666. I know it’s not what u said but I had no possibility of doing anything else. I will test my pc on this setup for like 2 days until the first BSOD, when it happens I will make then with my friend, as u said in reply #24. If everything’s okay, then the faulty should be ram that I pulled out?
      Hope u are not angry, but I couldn’t make it any else.
      Greetings,
      Oliwer.

      EDIT:
      New speccy URL: http://speccy.piriform.com/results/O...lV3Gejr3D1Uk1a

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15206

        #33
        Hello Oliwer,

        We would never suggest that you do anything that you are unsure of so no worries about holding off on removing the matching sticks of RAM, having only the one stick does mean that it is only working in single channel at 1333MHz and because of the speed of your CPU it is also causing high memory usage.

        Memory
        Type: Unknown
        Size: 8192 MBytes
        Channels #: Single
        DRAM Frequency: 1333.7 MHz
        CAS# Latency (CL): 16 clocks
        RAS# to CAS# Delay (tRCD): 18 clocks
        RAS# Precharge (tRP): 18 clocks
        Cycle Time (tRAS): 39 clocks
        Command Rate (CR): 2T
        Physical Memory
        Memory Usage: 63 %

        Comment

        • Exyztence
          PCHF Member
          • Apr 2020
          • 126

          #34
          Yeah, that’s true. The BSOD just happened, after about 2 hours or so.
          Below is the minidump file.
          I will call my friend today and I will do what u said, slot #1 2666, slot #3 2133 in dual channel both.

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15206

            #35
            Network drivers were again the cause of the crash, ndil.sys this time though.

            As you are using a LAN connection I suggest that you disable any wireless devices and uninstall the drivers for them, they cannot cause conflicts then.

            Create a new system restore point.
            Disable and uninstall the drivers for the devices below;

            Intel(R) Wireless Bluetooth(R)
            IBtUsb_Filter_00
            Intel(R) Wireless-AC 9560 160MHz
            Microsoft Wi-Fi Direct Virtual Adapter
            Microsoft Wi-Fi Direct Virtual Adapter #2

            When using only the one stick of RAM it should be in slot A2 which is the second slot away from the CPU, when using two sticks of RAM they should be in slots A2 and B2 as can be seen in the attachment below, you should also avoid mixing the RAM and stick to using the matching 2133MHz sticks. still slow but you will at least have dual channel while you wait on getting the correct spec of RAM.

            Comment

            • Exyztence
              PCHF Member
              • Apr 2020
              • 126

              #36
              I uninstalled:
              Intel(R) Wireless Bluetooth(R)
              Intel(R) Wireless-AC 9560 160MHz
              Microsoft Wi-Fi Direct Virtual Adapter

              I’ve done it in device manager after clicking ,show hidden devices", but couldn’t find those 2 more. Should I test my pc now without those 3 drivers or how could I delete those 2 missing drivers?
              IBtUsb_Filter_00
              Microsoft Wi-Fi Direct Virtual Adapter #2

              Comment

              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15206

                #37
                Delete them, restart and test.

                When you next reply [COLOR=rgb(44, 130, 201)]after testing can you also acknowledge that you have read and understood the RAM information that was provided.[/COLOR]

                Comment

                • Exyztence
                  PCHF Member
                  • Apr 2020
                  • 126

                  #38
                  I uninstalled them but after every restart they are literally back. I did it twice and they automatically install on every start.
                  And yes, I understand the information about ram but I can’t change my stick today, can do it only tomorrow.

                  EDIT:
                  I checked thru
                  [HEADING=2]Intel® Driver & Support Assistant[/HEADING]
                  app that I had 2 out of date drivers, both related to WIFI and Bluetooth, maybe that’s why I had BSODs? I updated them, I had created a restore point before.

                  Comment

                  • phillpower2
                    PCHF Administrator
                    • Sep 2016
                    • 15206

                    #39
                    When you next restart the computer can you go into the BIOS and see if you are able to disable the wireless and bluetooth devices, you should then be able to uninstall those drivers and them not come back.

                    RAM info acknowledged and no rush, do it when you have your friend helping you.

                    Comment

                    • Exyztence
                      PCHF Member
                      • Apr 2020
                      • 126

                      #40
                      Hi.
                      I went to BIOS and checked literally every setting that I have but couldn’t find anything related to Bluetooth/wireless.
                      Also, the BSOD happened again.
                      Except for 2 ram sticks that I pulled out with 2133mhz, I have one more 2666 8gb ram. Should I plug it into the current one?
                      And maybe my BSODs are related to Samsung Evo 970 pro disc? I heard that they had several problems.
                      Greetings,
                      Oliwer.

                      Comment

                      • phillpower2
                        PCHF Administrator
                        • Sep 2016
                        • 15206

                        #41
                        This latest crash was USB related and namely USBXHCI.sys which is nothing to do with your RAM or your Samsung device.

                        If your second stick of RAM is the exact same spec as the present 2666MHz stick you should insert it into slot B2 so that both sticks of RAM are populating the two slots as is shown in the attachment in my reply #35.

                        Once you have inserted the RAM, restart the computer, go into Device Manager and check for any yellow ! or red X against any of the USB devices, be sure to click on the View tab so that you can check for any in the Hidden Devices option as well, once done, run Speccy and post the new url for us so that we can check that your RAM is behaving as it should.

                        Comment

                        • Exyztence
                          PCHF Member
                          • Apr 2020
                          • 126

                          #42
                          I will do it today and I will make update for you later with speccy URL. Btw, XMP is turned off in bios, should I turn it on?

                          Comment

                          • phillpower2
                            PCHF Administrator
                            • Sep 2016
                            • 15206

                            #43
                            XMP needs to be enabled else the RAM will only run at the stock speed of 2133MHz.

                            Comment

                            • Exyztence
                              PCHF Member
                              • Apr 2020
                              • 126

                              #44
                              Hi.
                              Tomorrow I’m going to meet with my friend and we’ll put those ram sticks. Btw, for today, I made dual boot on my Pendrive with ubuntu 20.04 on it and I will leave my PC overnight and see if there are any BSOD. My other friend told me that Linux will show much more info about a bad driver when my PC crashes in /var/log and in ,demsg". What do you think about that?

                              Comment

                              • phillpower2
                                PCHF Administrator
                                • Sep 2016
                                • 15206

                                #45
                                Windows and Linux do not use the same drivers so there is no comparison I`m afraid, running Linux to see if a computer still crashes is something that we often do btw.

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