Need help someone please , my computer black screens quite often upon loading a video game or even in the desktop at times

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  • xiyze
    PCHF Member
    • Aug 2020
    • 2

    #1

    Need help someone please , my computer black screens quite often upon loading a video game or even in the desktop at times

    recently i have been running into an issue where i load into my desktop and try and start a game as it is loading before reaching the main menu of the game within minutes my screen blackscreens and im greeted to a message on my monitor screen saying β€œ No signal β€œ after this another message pops up saying β€œ please check your signal , entering power saving mode β€œ and after that i cannot stop this process of entering power saving mode and the only way for my signal to be acknowledged again is by fully shutting off my computer and turning it off however there are times where i do this and no power is going through my power supply even though it is clearly connected to power so i check my motherboard and see if my 24pin cable is the problem after i fully push it in it comes on but whole process occurs again and again like a loop , i tried to reset my computer and reinstall everything but i still run into the problem of my screen black screening , not only when i try and run a game but also when i try and edit on after effects.
  • Rustys
    PCHF Member
    • Jul 2016
    • 7862

    #2
    So other can assist you better

    This does not include the PSU information you will need to include the make and model

    Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

    To publish a Speccy profile to the Web:

    In Speccy, click File, and then click Publish Snapshot.

    In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

    Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

    If the system include an onboard graphics connection you may try removing the GPU and see if it works off that.

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    • xiyze
      PCHF Member
      • Aug 2020
      • 2

      #3
      Originally posted by xiyze
      recently i have been running into an issue where i load into my desktop and try and start a game as it is loading before reaching the main menu of the game within minutes my screen blackscreens and im greeted to a message on my monitor screen saying β€œ No signal β€œ after this another message pops up saying β€œ please check your signal , entering power saving mode β€œ and after that i cannot stop this process of entering power saving mode and the only way for my signal to be acknowledged again is by fully shutting off my computer and turning it off however there are times where i do this and no power is going through my power supply even though it is clearly connected to power so i check my motherboard and see if my 24pin cable is the problem after i fully push it in it comes on but whole process occurs again and again like a loop , i tried to reset my computer and reinstall everything but i still run into the problem of my screen black screening , not only when i try and run a game but also when i try and edit on after effects.

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15209

        #4
        Originally posted by Rustys
        This does not include the PSU information you will need to include the make and model

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15209

          #5
          Twice requested PSU information not provided so not able to safely advise, closing thread which can be reopened should the OP have the PSU info for us.

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