Random Crashes

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  • konsequence
    PCHF Member
    • May 2020
    • 14

    #16
    so i should keep a note what programs and stuff was running at the time of the shutdown? im down to one monitor now (the av is hooked to a 40 inch tv thats almost always off tho, idk if it still sends signals tho?) i also unhooked all the usbs i aint using, my mic, xbox controller receiver etc etc pretty much only headset aux, mouse, keyboard, and one monitor now.

    ima go ahead and clean it too cause it was looking pretty dusty

    also is there a program that tracks heat of things that will also record the heat of things upon shutdown/crash?

    Comment

    • phillpower2
      PCHF Administrator
      • Sep 2016
      • 15206

      #17
      Yes just keep a log of any shut downs that may occur, they may not happen since you have taken so much load off the computer.

      Download Speedfan and install it. Once it’s installed, run the program and post here the information it shows. The information I want you to post is the stuff that is circled in the example picture I have attached.



      So that we have a comparison to Speedfan, download, run and grab a screenshot of HWMonitor (free).

      Comment

      • konsequence
        PCHF Member
        • May 2020
        • 14

        #18
        i usually alwyas have discord, steam, bnet, avast, malware, razor app, nvidia settings in the tray open. same for chrome. hence the 3 monitors usually have discord on one screen, chrome on another and game on the main one

        ill dl those 2 programs and play something graphically/cpu intense and screencap them afterwards

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15206

          #19
          Having more than one AV installed on your computer is bad, it will slow down the computer, cause internet connection problems and leave you with no AV protection at all if they cancel each other out as they fight for resources.

          Windows 8, 8.1 and 10 come with an improved Windows Defender, it offers the same real-time anti-virus/anti-malware protection as Microsoft Security Essentials. Windows Defender also shares the same malware signature definitions as Microsoft Security Essentials, and Forefront Endpoint Protection. Technically, Microsoft Security Essentials has not been renamed Windows Defender, or combined with it in Windows 8, 8.1 and 10.

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          • konsequence
            PCHF Member
            • May 2020
            • 14

            #20
            ima just do a benchmark instead. also when i opened up speefan i got a blue screen. said pc ran into a problem and is collecting data. then restarted. opened it up again after restart and everything still fine.

            ill see about enabling and updating windows defender and getting rid of avast and malware

            Comment

            • konsequence
              PCHF Member
              • May 2020
              • 14

              #21
              i just did a user benchmark. idk why its not detecting cpu temps?

              [MEDIA=imgur]Om4plFS[/MEDIA]

              Comment

              • konsequence
                PCHF Member
                • May 2020
                • 14

                #22
                i think i have windows defender already on?

                doesnt show anything in the tray though.

                i uninstalled avast and malware

                [MEDIA=imgur]a/uy3bZmw[/MEDIA]

                Comment

                • phillpower2
                  PCHF Administrator
                  • Sep 2016
                  • 15206

                  #23
                  I am going to sound like a nag but can you please only reply when there is something important to tell us, avoid multiple posts and only provide information in the format in which it is asked, I average a couple of hundred emails a day so can do without posts that contain nothing informative, thanks.

                  [COLOR=rgb(44, 130, 201)]Edit to add, we are missing the top part of HWMomitor, use the method below to take and upload the screenshot for us;

                  To capture and post a screenshot;

                  Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start…all programs…accessories…paint…left click in the white area …press CTRL + V…click on file…click on save…save it to your desktop…name it something related to the screen your capturing… BE SURE TO SAVE IT AS A .JPG …otherwise it may be to big to upload… after typing in any response you have… click on Upload a File to add the screenshot.

                  Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the β€œhow to”.[/COLOR]

                  Comment

                  • Bruce
                    PCHF Moderator
                    • Oct 2017
                    • 10697

                    #24
                    and when you blow out the dust from within the case, also remove the graphics card and memory chips, wipe their contacts and use a soft bristled brush to wipe their motherboard slots, clean the GPU fan and re-seat them.
                    make sure to blow out the PSU as well.

                    personally I use the air-compressor in the garage, and yes, I have heard all the nay-sayers comments about how harmful that can be.
                    just hold the fans as you go and you’ll be fine.
                    or use those little expensive compressed air cans that last for 9 seconds!

                    Comment

                    • phillpower2
                      PCHF Administrator
                      • Sep 2016
                      • 15206

                      #25
                      Any update konsequence?

                      Comment

                      • konsequence
                        PCHF Member
                        • May 2020
                        • 14

                        #26
                        nope, hasnt crashed still since the last log i posted. i went down to one monitor for awhile but now im back to all 3 (4 when i turn it on). still only have windows defender. i cleaned the case before bruces reply all the dust is gone, the dust filters were kinda bad. but now theyre cleaned too, cleaned the gpu and reseated it too (removed it for easier cleaning) didnt reseat the ram. the cpu heatsink looked kinda bad too but dont have any rubbing alcohol or cleaner to clean the paste and apply some more if i removed it so i just left it.

                        Comment

                        • phillpower2
                          PCHF Administrator
                          • Sep 2016
                          • 15206

                          #27
                          Sounds promising so lets hope that getting rid of the additional AVs and your spring clean have done the job.

                          Lets give it a few more days and if we don`t hear back from you we will sign your thread off.

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