Random crash even with mozila open only.

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  • Ansol
    PCHF Member
    • Jun 2019
    • 16

    #1

    Random crash even with mozila open only.

    Hello everyone,
    I have made a thread months ago but due to some irl issues (had to leave country for a while etc)i couldn’t really keep an eye on the forums not touched my PC (i dont know if iam allowed to post again so sorry in sorry in advance)
    https://pchelpforum.net/t/random-cra...e-2#post-69742 here is the issue iam still having.
    I will start with replying to @phillpower2 Screenshot by Lightshot ram usage is about… maybe 5% or so but thing is i tried playing games or just letting PC running without turning Discord on yet same issue.

    A small update on what i have done:
    [ul]
    [li]Reset my BIOS.[/li][li]Reinstalled windows once again.[/li][li]Made a new dummy microsoft account as i was told main out could be corrupted.[/li][li]Memtest[/li][li]I bought a new GPU (well not new but its decent) a MSI GTX 1050 Ti X Gaming PCI-Express.[/li][/ul]
    Yet its still happening,same errors:
    [ul]
    [li]When playing Blade&Soul (0 graphics or max graphics same thing happen) its either client says Not Responding until i force close the client from task bar or PC froze screen goes black for few secs about 30 secs or so then comes back and games works for another 1 minute then again Not Responding and i have to close it from task bar.[/li][li]When playing any other games unlike Blade&Soul it kicks me out of game directly and it gives me the bug report thingy like Perfect World or Code Vein.[/li][li]When i watch a movie same thing froze>Black screen>movie window goes green/black and got to refresh page or the player.[/li][/ul]
    Thing is sometimes i can play the games/or watch movies FOR HOURS and nothing happens i can have 10 firefox tabs open/Discord/Skype ANYTHING and PC runs smooth.
    I’m honestly out of ideas,people telling me its CPU some telling me its the motherboard.At this point for sure GPU can’t be the issue.
    Thank you.
  • veeg
    PCHF Director
    • Jul 2016
    • 8976

    #2
    Hello
    Please download and run the post that log.

    https://www.sysnative.com/forums/pag...collectionapp/

    @phillpower2 jmarket

    Comment

    • Ansol
      PCHF Member
      • Jun 2019
      • 16

      #3
      Hello,
      I ran the program you posted but seems like the file is too large to attach it to the comment so here is a link to the logs:

      Comment

      • veeg
        PCHF Director
        • Jul 2016
        • 8976

        #4
        Ok will look into it..

        Comment

        • veeg
          PCHF Director
          • Jul 2016
          • 8976

          #5
          Any updates?

          Comment

          • Ansol
            PCHF Member
            • Jun 2019
            • 16

            #6
            Hello,
            I bought another 2x 4GB RAM yesterday to check it out so far yesterday i was able to play all games,have lots of stuff opened in background and everything ran smooth.Could be one of those β€œrandom” times when PC decides to run smooth so im still keeping an eye on it.

            Comment

            • veeg
              PCHF Director
              • Jul 2016
              • 8976

              #7
              Ok..we could just pend your thread,until that happens for about a week?

              Comment

              • Ansol
                PCHF Member
                • Jun 2019
                • 16

                #8
                I’m fine with that,today i been playing different games such as Dark Souls 3/Code Vein/Blade&Soul/Tomb Raider all on MAX settings even streamed in 1080p 60FPS and everything was smooth.

                Comment

                • veeg
                  PCHF Director
                  • Jul 2016
                  • 8976

                  #9
                  Any updates?

                  Comment

                  • Ansol
                    PCHF Member
                    • Jun 2019
                    • 16

                    #10
                    Hello,
                    I started getting the same Blue Screens again after a few days Screenshot by Lightshot

                    Comment

                    • veeg
                      PCHF Director
                      • Jul 2016
                      • 8976

                      #11
                      @phillpower2

                      Comment

                      • phillpower2
                        PCHF Administrator
                        • Sep 2016
                        • 15209

                        #12
                        I would have replied sooner but no dmps were uploaded for us to work with
                        1. Copy any dmp files from C:\Windows\Minidump onto the desktop.
                        2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.
                        3. Upload the zip folder using the Attach button, bottom left of the dialogue input box

                        NB: Any crash dmps more than two days old are of no use as they cannot be relied upon.

                        Comment

                        • phillpower2
                          PCHF Administrator
                          • Sep 2016
                          • 15209

                          #13
                          Thread closed due to lack of feedback from the OP.

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