Newly built PC giving me BSOD

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  • DecapitatedApple
    PCHF Member
    • Apr 2020
    • 1

    #1

    Newly built PC giving me BSOD

    So I just built a PC around 3 days ago. Specs are as follows:

    AMD Ryzen 5 2600

    ADM RX 580

    Asrock B450m Pro4 Motherboard

    EVGA 600W 80+ Bronze PS

    G Skill Ripjaws 16gb ram

    So my problems began on the very first day. I got the BSOD with the error atikmdag.sys. This was while I was playing League, so not a hard game to run at all. I then got it again while I was running Warzone. Same error. I seem to only get it while running games. I got it 2 more times today while running Warzone. I know Warzone isn’t the best optimized for PC, and I have my fair share of issues with the game itself. but this is different.

    I ran the chkdsk and the scan functions on command prompt, I did the RAM diagnostic on Windows, and it couldn’t find an issue. So far I’m lost as to why this happens. I have 1 stock fan and 3 extra fans that I bought so I don’t think its the cooling. I ran Warzone on low and it still happened. I benchmarked my CPU and GPU using Cinebench and Heaven bench and both were fine. I have updated all my drivers, except for BIOS which the website doesn’t recommend itself.

    I have an additional issue with my headphones. When I plug them in, they give me this airy, tinny sound. The sound quality is pretty bad compared to my old computer. When I use my speaker it’s fine. I tried disabling enhancements but I still get the issue.
    Any help?
  • system
    PCHF Owner
    • Jan 2015
    • 7634

    #2
    Try removing your video driver with DDU and then install a new driver ONLY from AMD, not through windows.

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    • phillpower2
      PCHF Administrator
      • Sep 2016
      • 15209

      #3
      Thread closed due to lack of any feedback from the OP.

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