Random laptop crashes

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  • knight_wolf
    PCHF Member
    • Apr 2020
    • 22

    #16
    crashed twice, within a very short span of time … another thing i’ve noticed is that it only happens when i login/logout or start a game

    this time it said KERNEL_MODE_TRAP

    Comment

    • phillpower2
      PCHF Administrator
      • Sep 2016
      • 15205

      #17
      Have you tried launching the games launcher/s as Admin.

      Comment

      • knight_wolf
        PCHF Member
        • Apr 2020
        • 22

        #18
        I’ve never really run any game as admin before, followed your advice , still got a crash.

        Can you please help with this: For my GPU problem what do you think I should do to ensure that it’s a software problem and not faulty hardware.

        Also how do i check if my display card is overclocked,

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15205

          #19
          Originally posted by knight_wolf
          I’ve never really run any game as admin before, followed your advice , still got a crash.
          What game was it.

          We will get to your GPU in due course.

          Comment

          • knight_wolf
            PCHF Member
            • Apr 2020
            • 22

            #20
            World of Warcraft and League of Legends, i mainly play these. During the last crash it was WoW.

            Comment

            • phillpower2
              PCHF Administrator
              • Sep 2016
              • 15205

              #21
              Both are played online so the issue could be internet related, best way to check this now is put your GPU through its paces and see how it copes.

              Use the free versions at the following links;

              Stress test your GPU with Furmark

              Check your FPS etc with SUPERPOSITION

              Comment

              • knight_wolf
                PCHF Member
                • Apr 2020
                • 22

                #22
                I have downloaded the softwares at the given link, please tell me what should I run and what should i post here.

                Comment

                • phillpower2
                  PCHF Administrator
                  • Sep 2016
                  • 15205

                  #23
                  Just run the two programs at the links that were provided and let us know how things go.

                  Can I suggest that if you are unable to follow the steps to run the tests that you seek the help of someone closer to home to help you run them.

                  Comment

                  • knight_wolf
                    PCHF Member
                    • Apr 2020
                    • 22

                    #24
                    I hope this is what is required

                    Comment

                    • phillpower2
                      PCHF Administrator
                      • Sep 2016
                      • 15205

                      #25
                      Did the computer crash when you tested the GPU.

                      Did you run SUPERPOSITION

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                      • phillpower2
                        PCHF Administrator
                        • Sep 2016
                        • 15205

                        #26
                        Any update for us?

                        Comment

                        • knight_wolf
                          PCHF Member
                          • Apr 2020
                          • 22

                          #27
                          The computer did not crash when i tested the GPU. I played offline games to test your theory and it crashed in an offline game as well. For running UNIGINE it gives me three options, Performance/VR Ready/Stress,which one should i choose?

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                          • knight_wolf
                            PCHF Member
                            • Apr 2020
                            • 22

                            #28
                            No crashes while benchmarking.

                            Comment

                            • phillpower2
                              PCHF Administrator
                              • Sep 2016
                              • 15205

                              #29
                              GPU looks to be ok but do keep an eye on the temps when you are gaming, if it gets to 83C the card will start throttling back to try and cool the card down.

                              What was the offline game that you were playing and what sort of crash was it, Windows or the game, there is a vast difference between the two and while we may be able to help with Windows BSOD we cannot help with games that crash if the cause is something like a software bug in the game.

                              Comment

                              • knight_wolf
                                PCHF Member
                                • Apr 2020
                                • 22

                                #30
                                Borderlands 3 and Black Mesa , crashed for both, - BSOD …the sound hangs, a bsod screen appears, the error displayed is usually what i stated in my first few posts. Attached is the latest minidump

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