pc wont boot up

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  • TyTron18
    PCHF Member
    • Mar 2020
    • 14

    #1

    pc wont boot up

    I put my pc into sleep mode and i come back and it wont wake back up. So i force shut it off and turn it back on and 5 minutes later it crashes and gives me a blue screen and throws a code β€œserver overran stack”.then it restarts and, it kept giving me a blue screen. after a few times it wont boot up anymore, the pc turns on and the fans are blowing but my keyboard, mouse, or no display will come on.
  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15209

    #2
    Please provide information about your computer, is it a custom build or brand name such as Dell or HP, if a brand name, provide the model name or series number (not serial) if a custom build post the brand and model name or number for the CPU, MB, the RAM (including the amount) add on video card if one is used and the PSU (power supply unit) providing these details will enable folk to better assist you.

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    • TyTron18
      PCHF Member
      • Mar 2020
      • 14

      #3
      it is a custom build, the cpu is an intel i5 2500,i have 8gb of ddr3 ram, i have a geforce gtx 560 ti 1gb, and 600 watt power supply

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      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15209

        #4
        Originally posted by TyTron18
        600 watt power supply
        We need the brand and model name or number, some PSUs are so bad when it comes to quality that you could not trust them as a doorstop.

        We also need the brand and model name or number of the MB and whether or not your RAM is one 8GB stick or two 4GB sticks, any requested info is to help with troubleshooting, something that we cannot do without having the info.

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        • TyTron18
          PCHF Member
          • Mar 2020
          • 14

          #5
          model number for psu is :ULT-LS6000P and the brand is ultra. I have 4 sticks of 2gb ram. And what do you mean by β€œbrand and model name or number of the MB”

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          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15209

            #6
            Originally posted by TyTron18
            model number for psu is :ULT-LS6000P and the brand is ultra.
            This could be your problem, if you check here you will see that the Ultra brand are on the Questionable/Less Reputable list and if you check here you will see that even though it is labelled as a 600W PSU even when new it could only produce 384W, apart from being faulty the PSU may have damaged one or more of your components.

            RAM info acknowledged and MB = Motherboard.

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            • TyTron18
              PCHF Member
              • Mar 2020
              • 14

              #7
              So are you saying i need to replace my power supply? And do you know what components may be damaged.

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              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15209

                #8
                Until we have your motherboard brand and model name or number we cannot suggest any troubleshooting steps for you to try so have no way of knowing what if anything may be bad, the PSU though does need to be gotten rid of whatever the outcome.

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                • TyTron18
                  PCHF Member
                  • Mar 2020
                  • 14

                  #9
                  ok the mother board is a intel dp67ba

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                  • phillpower2
                    PCHF Administrator
                    • Sep 2016
                    • 15209

                    #10
                    Checked the specs of the MB here and found that it unfortunately does not have any of its own video ports, if it did have it would have been suggested that you remove your add on video card and try using a video port on the MB, this test being ruled out makes things difficult for you.

                    Do you know anyone that could either test your GPU or borrow you a PSU to test your system with.

                    Question for you;

                    Did your computer normally give out a single beep once it had passed the power on self test (POST) and booted into Windows.

                    Comment

                    • TyTron18
                      PCHF Member
                      • Mar 2020
                      • 14

                      #11
                      no it did not beep after booting

                      Comment

                      • phillpower2
                        PCHF Administrator
                        • Sep 2016
                        • 15209

                        #12
                        Pity, was hoping that there was a BIOS error speaker like in the attached photo.

                        I`m afraid that other than what has been suggested regarding the GPU and PSU you are limited to trying one stick of RAM at a time in the MB, starting with the slot nearest to the CPU first.

                        Honest opinion is that the PSU is the cause, your GPU requires a good quality brand 500W PSU to power it and it hasn`t been getting that from the Ultra.

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                        • TyTron18
                          PCHF Member
                          • Mar 2020
                          • 14

                          #13
                          ok thank you so much for your time

                          Comment

                          • TyTron18
                            PCHF Member
                            • Mar 2020
                            • 14

                            #14
                            ok now its beeping 3 times {beep..beep..beep}, with one stick of ram in the 3rd closest spot to the cpu.

                            Comment

                            • phillpower2
                              PCHF Administrator
                              • Sep 2016
                              • 15209

                              #15
                              You need to check each stick of RAM, one at a time and in each slot, below is my canned β€œhow to”

                              How to physically test your RAM.

                              [COLOR=rgb(226, 80, 65)]The following checks require the computer case to be opened so take the following safety precautions 1st, disconnect the power cord from the wall socket, press the case power button for twenty seconds or so to get rid of any residual charge in the system, take anti static precautions before touching anything inside, you can do this by touching a bare metal part of the case or PSU or if a notebook by touching a household radiator or associated copper feed pipe.

                              Have a pencil and notepad to hand.

                              Remove each stick of RAM and blow out the memory slots.

                              Insert the first stick of RAM in memory slot one, reconnect the power and in the case of a desktop computer the video to screen cable.

                              Power up the computer and see how it goes.

                              Make a note of the results.

                              Repeat the procedure until the first stick of RAM has been tested in each memory slot and the results written down.

                              Remove the first stick of RAM and put it to one side on top of a piece of paper with the number one on it for identification purposes.

                              Repeat the procedure with all RAM until each stick has been tested in all slots, the results written down and the sticks identified numerically.[/COLOR]

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