Weird Crash, pls help

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  • Alex_Smith
    PCHF Member
    • Nov 2019
    • 9

    #1

    Weird Crash, pls help

    Ok so I recently upgrafed
  • system
    PCHF Owner
    • Jan 2015
    • 7634

    #2
    So others may help can you please provide a speccy report so we know what we are dealing with.

    Please go HERE and download the portable version of Speccy. Save it to somewhere you can find, locate the file and as it comes as a Zip file use your favorite unzip application to decompress it. Open the newly created folder and double left click Speccy.exe if you have a 32 bit system or Speccy64.exe if yours is 64bit. If you are not sure what your system is click HERE. This guide compiled by Gus.

    https://pchelpforum.net/proxy.php?image=http%3A%2F%2Fgdurl.com%2FOw85&hash =3e2da2892e3ec0c777785ef2fa26171c

    Speccy will open and after a short wait will display a summary of your system specs.
    [ol]
    [li]Click on the file menu.[/li][li]Then click Publish snapshot.[/li][/ol]
    https://pchelpforum.net/proxy.php?image=http%3A%2F%2Fgdurl.com%2FfVjw&hash =ed90db80408560863080bb4e0fc74fc5

    A dialogue box will ask you to confirm, select yes.

    https://pchelpforum.net/proxy.php?image=http%3A%2F%2Fgdurl.com%2F9dYl&hash =2d7083f329bc48f65b5205cbf3b11ef7

    Another dialogue box will open
    [ol]
    [li]Click Copy to Clipboard.[/li][li]Then click Close.[/li][/ol]
    https://pchelpforum.net/proxy.php?image=http%3A%2F%2Fgdurl.com%2FMynz&hash =be79994d8f44ab0e5bd7c53f3516f1ac

    Now that your link has been copied please paste it into your next post. It should look something like the example below



    BTW: once you have finished with speccy and no longer want it removing it is easy because it is a portable app with no install. Simply delete the downloaded file and folder you created when you decompressed it. Gone:thumbsup:

    Comment

    • phillpower2
      PCHF Administrator
      • Sep 2016
      • 15209

      #3
      Originally posted by Alex Smith
      Ok so I recently upgrafed
      It is impossible to help if you do not give us any information to work with, in addition to what gus has asked can you also tell us what actually happens, you may be surprised to hear that not everyone can tell the difference between Windows crashing and a computer locking up because it has overheated.

      Comment

      • Alex_Smith
        PCHF Member
        • Nov 2019
        • 9

        #4
        Originally posted by phillpower2
        It is impossible to help if you do not give us any information to work with, in addition to what gus has asked can you also tell us what actually happens, you may be surprised to hear that not everyone can tell the difference between Windows crashing and a computer locking up because it has overheated.
        I am really sorry, I meant to write a whole essay about this problem of mine, I just posted it accidentally and now I can’t edit nor delete the thread either. You can delete this, there is no need for this to be here. Apologies for all the hustle

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15209

          #5
          No worries and thanks for letting us know.

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