Random Restarts

[gaarashatan]

computer has been randomly restarting everyday for 3 days now and multiple times today now. it did it twice back in sept. i got pics of the event ids here but i have no idea what they mean or how to go about it so figured you guys would help me figure out what the problem is.

the last time it restarted it just froze the screen and i had to manually power it down, but i figure thats because i went to advanced system settings and went to the settings for startup/recovery and turned off automatically restart under system failure

anyways heres the pics

[MEDIA=imgur]a/9cwB4kl[/MEDIA]

[veeg]

Hello

Hopefully some of our members will chime in soon..

jmarket @phillpower2

[gaarashatan]

Hello

Hopefully some of our members will chime in soon..

@jmarket @phillpower2

no worries, i just hope its an easy problem haha and the event id causing the issue is there and i dont have to replace anything

[Rustys]

While you are waiting for jmarket and @phillpower2 here are some things to check and more information they may need.
How old is the system
When was the last time you cleaned the dust our
Desktop/laptop
Make and Model
Current System Specifications
What is the placement of the current system
What is the system sitting on when using
Have you tried a different wall socket
Tried a different power cord
Checked to make sure that everything was connected tight and securely may have to remove connection and reconnect.

HDD

Power Supply

DVD

Motherboard

They may have other information that they may need to know here is a start.

[gaarashatan]

How old is the system : about a year
When was the last time you cleaned the dust our : couple months but it aint dusty
Desktop/laptop : desktop
Make and Model :custom
Current System Specifications :1060 6gb, 16gb ddr4 ram, ryzen 5 2600
What is the placement of the current system : on the desk
What is the system sitting on when using : nothing but it has rubber feet
Have you tried a different wall socket : no, nothing else shuts down when the pc does and its all connected to a 12 socket surge protector
Tried a different power cord : n/a
Checked to make sure that everything was connected tight and securely may have to remove connection and reconnect. yes

gonna head to bed to sry if i dont reply soon

[phillpower2]

Post the brand and model name or number of the power supply (PSU).

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:
In Speccy, click File, and then click Publish Snapshot.
In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

[gaarashatan]

http://speccy.piriform.com/results/A3kBYlpdBMRPMTuBBPcEVez

i dont think, that cpu temp is right? it even went up to 95 and my pc didnt shutdown. hwmonitor says my temp is at 36C rn. one of their forum mods says its a regular standing problem with speccy?

also my psu is evga 650 BQ

[phillpower2]

We can see a few issues going on in your Speccy report but for now will mention the one that needs immediate attention, the amount of free storage space on the HDD, see canned info below;

Partition 1
Partition ID: Disk #0, Partition #1
Disk Letter: C:
File System: NTFS
Volume Serial Number: 0AAC0508
Size: 237 GB
Used Space: 220 GB (92%)
[COLOR=rgb(184, 49, 47)]Free Space: 17 GB (8%)

For Windows to be able to run efficiently and to be able to update you need to have between 20 and 25% of the partition or drive available as free storage space at all times, if you don`t you risk Windows becoming corrupt or not being able to update which puts you at risk of malware attack.

Data only storage devices should not be allowed to get any lower than 10% of free storage space of the full capacity of the drive/partition on the drive, this also to avoid data corruption.

Please note that storage devices can physically fail if the amount of free storage space is allowed to drop below the required 10 or 20/25% minimum.

Uninstall as many unused programs, games, videos and music files as you can, post back when you have between 20 and 25% free storage on the C: drive/partition and we can go from there.[/COLOR]

[gaarashatan]

We can see a few issues going on in your Speccy report but for now will mention the one that needs immediate attention, the amount of free storage space on the HDD, see canned info below;

Partition 1
Partition ID: Disk #0, Partition #1
Disk Letter: C:
File System: NTFS
Volume Serial Number: 0AAC0508
Size: 237 GB
Used Space: 220 GB (92%)
[COLOR=rgb(184, 49, 47)]Free Space: 17 GB (8%)

For Windows to be able to run efficiently and to be able to update you need to have between 20 and 25% of the partition or drive available as free storage space at all times, if you don`t you risk Windows becoming corrupt or not being able to update which puts you at risk of malware attack.

Data only storage devices should not be allowed to get any lower than 10% of free storage space of the full capacity of the drive/partition on the drive, this also to avoid data corruption.

Please note that storage devices can physically fail if the amount of free storage space is allowed to drop below the required 10 or 20/25% minimum.

Uninstall as many unused programs, games, videos and music files as you can, post back when you have between 20 and 25% free storage on the C: drive/partition and we can go from there.
[/COLOR]

[COLOR=rgb(184, 49, 47)]
alright i have 76.5 gb out of 237 on it now.[/color]

[phillpower2]

Can I ask that you do not quote every reply, it really does not help any and just makes for unnecessary reading, thanks.

Other things of note in Speccy below, take care of them then run Speccy again and post the new url for us.

[COLOR=rgb(184, 49, 47)]Antivirus
[COLOR=rgb(184, 49, 47)]Antivirus: Enabled
[COLOR=rgb(184, 49, 47)]Display Name: Avast Antivirus

Avast is no longer recommended as it has become a bit of a monster in that it foists all sorts of unwanted add ons onto folk and in the process cause them various problems, you have a better free AV in Windows Defender when running Windows 10, see canned info below;

Windows 8, 8.1 and 10 come with an improved Windows Defender, it offers the same real-time anti-virus/anti-malware protection as Microsoft Security Essentials. Windows Defender also shares the same malware signature definitions as Microsoft Security Essentials, and Forefront Endpoint Protection. Technically, Microsoft Security Essentials has not been renamed Windows Defender, or combined with it in Windows 8, 8.1 and 10.

Having more than one AV installed on your computer is bad, it will slow down the computer, cause internet connection problems and leave you with no AV protection at all if they cancel each other out as they fight for resources.

If any AV product that you have is a paid for version you should always make sure that you have a copy of the product key kept somewhere safe just in case you ever wish to reinstall it.

You can uninstall Avast in the Control Panel but should you have any problems see Avast clean removal info here Please create a new system restore point first.

Once any other AV has been correctly uninstalled, check to see if Windows Defender has auto enabled and allow it to update and carry out a full scan of your computer.

[COLOR=rgb(184, 49, 47)]Power Profile
Active power scheme: High performance

Change the Windows Power Plan to Balanced, High Performance is a form of overclocking that is known to cause stability and overheating issues.[/COLOR][/COLOR][/COLOR][/COLOR]

[phillpower2]

Any update for us?

[phillpower2]

Any update for us? This thread will be closed if not replied to within 48hrs.