bsod errors every now and then

[Malnutrition]

Thanks. I will do these and reply asap. Also, does this mean I can continue to hibernate my laptop and not turn it off?

Just make sure and reboot the machine after the steps.

[maxim123]

Just make sure and reboot the machine after the steps.

Yeah I restarted after the steps. Thank you. I will let you know when there is a crash.

[maxim123]

Just make sure and reboot the machine after the steps.

Hi, bsod occured again. Faulty hardware corrupted page error this time. I logged into my account, and when the windows explorer loaded, the bsod occured. I restarted, the explorer screen was black, so had to restart it from task manager. I ran sysnative immediately after to collect the dump file. Here it is:

https://www.sendspace.com/file/hoks6p

[Malnutrition]

Can you post a fresh speccy link please.

[Malnutrition]

Honestly I was using this website to anaylze BSOD dump files.
http://www.osronline.com/page.cfm^name=Analyze.htm

Seems the feature is gone now. I’m gonna tag someone who knows how @phillpower2

[phillpower2]

Howdy folks

In addition to what Mal has asked can you do the following for us;

1. Copy any dmp files from C:\Windows\Minidump onto the desktop.
2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.
3. Upload the zip folder using the Attach button, bottom left of the dialogue input box

[maxim123]

I got system thread exception bsod today at the start screen. And I have no idea what happened, but yesterday’s bsod dump file is gone?
I feel like most of the bsods I get are usually before I login to the windows.

Speccy link: http://speccy.piriform.com/results/t...WzqnjGpAByWS7E (got couldn’t connect to server or something error few times when I tried to publish it before it worked)

[phillpower2]

Please only use the requested means of uploading files to the forum/s, rar are not something that we use.

I feel like most of the bsods I get are usually before I login to the windows.

Do you mean that Windows crashes while it is trying to load or does the computer crash before Windows has even begun to load.

Couple of things of note in Speccy but nothing that could be conclusively identified as the cause of the issue/s.

Windows is badly out of date, when running Windows 10, we have been at version 1809 for a while now and not only are you still running 1803 there is nothing telling us that there has been any attempt to update to 1809, get Windows fully up to date, a fix for your issue/s just may be included among the updates.

Power Profile
[COLOR=rgb(226, 80, 65)]Active power scheme: High performance This is a form of OCing that causes overheating and instability, change it to Balanced in the Windows Power Plan.
[COLOR=rgb(226, 80, 65)]Hibernation: Enabled This is a less than useless setting that is known to cause problems, disable it, “how to” below.
[COLOR=rgb(44, 130, 201)]Turn Off Monitor after: (On AC Power): 15 min [COLOR=rgb(226, 80, 65)]Change all these settings to Never while troubleshooting.
[COLOR=rgb(44, 130, 201)]Turn Off Monitor after: (On Battery Power): 10 min
[COLOR=rgb(44, 130, 201)]Turn Off Hard Disk after: (On AC Power): 20 min
[COLOR=rgb(44, 130, 201)]Turn Off Hard Disk after: (On Battery Power): 20 min
Suspend after: (On AC Power): Never
Suspend after: (On Battery Power): Never
Screen saver: Disabled

To disable Hibernation:

[ol]
[li]The first step is to run the command prompt as administrator. In Windows 10, you can do this by right clicking on the start menu and clicking “Command Prompt (Admin)”[/li][li]Type in “powercfg.exe /h off” without the quotes and press enter. If you typed it in correctly, the cursor will simply start at a new line asking for new input[/li][li]Now just exit out of command prompt[/li][/ol]

Your RAM is not helping you any as only having a single stick means that it is not only running in Single channel mode ( less than 800MHz) but also causing you to have high memory usage, using 56% of 8GB of RAM when not under any load is bad.

Memory
Type: DDR3
Size: 8192 MBytes
[COLOR=rgb(226, 80, 65)]Channels #: Single
DRAM Frequency: 798.1 MHz
CAS# Latency (CL): 11 clocks
RAS# to CAS# Delay (tRCD): 11 clocks
RAS# Precharge (tRP): 11 clocks
Cycle Time (tRAS): 28 clocks
Command Rate (CR): 1T
Physical Memory
[COLOR=rgb(226, 80, 65)]Memory Usage: 56 %

Running: Razer Central Service No good ever seems to come from having this software around, I dont see any hardware for it so not sure why it is even present.
[COLOR=rgb(226, 80, 65)]Running: Razer Game Manager[/COLOR][/COLOR][/COLOR][/COLOR][/COLOR][/COLOR][/COLOR][/COLOR][/COLOR][/COLOR]

[maxim123]

Please only use the requested means of uploading files to the forum/s, rar are not something that we use.

Do you mean that Windows crashes while it is trying to load or does the computer crash before Windows has even begun to load.

Couple of things of note in Speccy but nothing that could be conclusively identified as the cause of the issue/s.

Windows is badly out of date, when running Windows 10, we have been at version 1809 for a while now and not only are you still running 1803 there is nothing telling us that there has been any attempt to update to 1809, get Windows fully up to date, a fix for your issue/s just may be included among the updates.

Power Profile
[COLOR=rgb(226, 80, 65)]Active power scheme: High performance This is a form of OCing that causes overheating and instability, change it to Balanced in the Windows Power Plan.
[COLOR=rgb(226, 80, 65)]Hibernation: Enabled This is a less than useless setting that is known to cause problems, disable it, “how to” below.
[COLOR=rgb(44, 130, 201)]Turn Off Monitor after: (On AC Power): 15 min [COLOR=rgb(226, 80, 65)]Change all these settings to Never while troubleshooting.
[COLOR=rgb(44, 130, 201)]Turn Off Monitor after: (On Battery Power): 10 min
[COLOR=rgb(44, 130, 201)]Turn Off Hard Disk after: (On AC Power): 20 min
[COLOR=rgb(44, 130, 201)]Turn Off Hard Disk after: (On Battery Power): 20 min
Suspend after: (On AC Power): Never
Suspend after: (On Battery Power): Never
Screen saver: Disabled

To disable Hibernation:

[ol]
[li]The first step is to run the command prompt as administrator. In Windows 10, you can do this by right clicking on the start menu and clicking “Command Prompt (Admin)”[/li][li]Type in “powercfg.exe /h off” without the quotes and press enter. If you typed it in correctly, the cursor will simply start at a new line asking for new input[/li][li]Now just exit out of command prompt[/li][/ol]

Your RAM is not helping you any as only having a single stick means that it is not only running in Single channel mode ( less than 800MHz) but also causing you to have high memory usage, using 56% of 8GB of RAM when not under any load is bad.

Memory
Type: DDR3
Size: 8192 MBytes
[COLOR=rgb(226, 80, 65)]Channels #: Single
DRAM Frequency: 798.1 MHz
CAS# Latency (CL): 11 clocks
RAS# to CAS# Delay (tRCD): 11 clocks
RAS# Precharge (tRP): 11 clocks
Cycle Time (tRAS): 28 clocks
Command Rate (CR): 1T
Physical Memory
[COLOR=rgb(226, 80, 65)]Memory Usage: 56 %

Running: Razer Central Service No good ever seems to come from having this software around, I dont see any hardware for it so not sure why it is even present.
[COLOR=rgb(226, 80, 65)]Running: Razer Game Manager
[/COLOR][/COLOR][/COLOR][/COLOR][/COLOR][/COLOR][/COLOR][/COLOR][/COLOR][/COLOR]

[COLOR=rgb(226, 80, 65)][COLOR=rgb(226, 80, 65)][COLOR=rgb(44, 130, 201)][COLOR=rgb(226, 80, 65)][COLOR=rgb(44, 130, 201)][COLOR=rgb(44, 130, 201)][COLOR=rgb(44, 130, 201)][COLOR=rgb(226, 80, 65)][COLOR=rgb(226, 80, 65)][COLOR=rgb(226, 80, 65)]
Yes windows crashes before the windows explorer even loads. so after the windows login screen before the windows start screen where you log in to accounts or input password to enter the windows.

I have started windows update now, it is initializing the update for 1809, I am not sure why it didn’t update automatically.

I have changed the power profile.

Disabled hibernate.

What should I do about RAM? Put in another ram on the second slot? does it have to be 8 gb or can it be of different size?

I thought Razer central could improve gaming experience by freeing some unused RAM, do I uninstall the software?

Here is a zip archive, got another bsod error as well (kernel security) which I have put in it.[/color][/color][/color][/color][/color][/color][/color][/color][/color][/color]

[phillpower2]

Judging by your last two crash dmps it looks like memory corruption at the moment.

We are best to wait and see if anything changes once you have fully updated Windows, can we have an updated Speccy url once this has been done.

I thought Razer central could improve gaming experience by freeing some unused RAM, do I uninstall the software?

Yes, get rid of it, like the High Performance setting it will just cause you problems, both may be ok on gaming rigs that have high end components but not on a computer that is best suited to office type work.

[maxim123]

Judging by your last two crash dmps it looks like memory corruption at the moment.

We are best to wait and see if anything changes once you have fully updated Windows, can we have an updated Speccy url once this has been done.

Yes, get rid of it, like the High Performance setting it will just cause you problems, both may be ok on gaming rigs that have high end components but not on a computer that is best suited to office type work.

Hi, the update is finished. Here is the new speccy link: http://speccy.piriform.com/results/w...CDfwSLj7Zk7C4N

[phillpower2]

The Razer software is still present on the computer and you are getting low on free storage space on the HDD, 115GB is far too small for Windows and you really should have a C: partition of between 180GB minimum but ideally 250GB, see explanation below.

Partition 0
Partition ID: Disk #0, Partition #0
[COLOR=rgb(184, 49, 47)]Disk Letter: C:
File System: NTFS
Volume Serial Number: FE17B851
Size: 115 GB
Used Space: 95 GB (83%)
[COLOR=rgb(184, 49, 47)]Free Space: 19.5 GB (17%)

For Windows to be able to run efficiently and to be able to update you need to have between 20 and 25% of the partition or drive available as free storage space at all times, if you don`t you risk Windows becoming corrupt or not being able to update which puts you at risk of malware attack.

Data only storage devices should not be allowed to get any lower than 10% of free storage space of the full capacity of the drive/partition on the drive.[/COLOR][/COLOR]

[maxim123]

The Razer software is still present on the computer and you are getting low on free storage space on the HDD, 115GB is far too small for Windows and you really should have a C: partition of between 180GB minimum but ideally 250GB, see explanation below.

Partition 0
Partition ID: Disk #0, Partition #0
[COLOR=rgb(184, 49, 47)]Disk Letter: C:
File System: NTFS
Volume Serial Number: FE17B851
Size: 115 GB
Used Space: 95 GB (83%)
[COLOR=rgb(184, 49, 47)]Free Space: 19.5 GB (17%)

For Windows to be able to run efficiently and to be able to update you need to have between 20 and 25% of the partition or drive available as free storage space at all times, if you don`t you risk Windows becoming corrupt or not being able to update which puts you at risk of malware attack.

Data only storage devices should not be allowed to get any lower than 10% of free storage space of the full capacity of the drive/partition on the drive.
[/COLOR][/COLOR]

[COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)]
Hi, I have uninstalled razer now, i uninstalled after checking the fps was same with or without it. Is there a way I can add on to the space of c drive from my d drive? there are many old unnecessary files in my d drive which I can erase.[/color][/color]

[phillpower2]

We can help with the space on the C: drive but can you please stop expecting your computer to all of a sudden becoming a gaming monster, i3 CPUs are just not up to it I`m afraid

[maxim123]

We can help with the space on the C: drive but can you please stop expecting your computer to all of a sudden becoming a gaming monster, i3 CPUs are just not up to it I`m afraid

Yes, I have already stopped doing that. I am actually looking for a new laptop i5 with a bit better gpu for my brother (so I can also game on it sometimes) posted the thread a couple days ago https://pchelpforum.net/t/budget-gaming-laptop.34901 but I guess it is difficult to find one in that budget.

please tell me how should I partition and solve the problem of space on C drive.