bsod errors every now and then

[maxim123]

I have been getting bsod errors now and then these days and they are becoming more frequent. It used be once a week, now it is once per two days.

SYSTEM SERVICE EXCEPTION (occurred 4/14)
PAGE FAULT IN NON PAGED AREA (occurred 4/15)
FAULTY HARDWARE CORRUPTED PAGE (today)

these three bsod occured within 1 week.

Please help.
Thank you.

[Bruce]

give us your PC specs by following these steps…

get Speccy from here; Speccy - Download Builds

in Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
now you can paste(Ctrl+V) that link into a post.

then, what have you tried so far to troubleshoot the problem?
is there any rhyme or reason to the BSOD - time, running software, something you just clicked etc?
what was the most recent hardware and software change?

[maxim123]

http://speccy.piriform.com/results/QQzmWRSqIRq4JzWT32CfWI0

It happens without rhyme or reason so far. Sometimes I open my laptop, and it occurs at the start screen. Then sometimes it happens when I am just browsing.

I thought it was RAM problem first which I changed already. But it is still happening and more frequently recently.

There has not been any new hardware or software change.

[Bruce]

I think at this stage we need to rule out malware being the cause.

other members in that space will chime in soon…
@gus @Malnutrition jmarket

[Malnutrition]

Sysnative Tool.

1. Download the Sysnative BSOD Dump + System File Collection App - save to Documents folder -
2. Run the app - Double-click on the downloaded EXE file
   Output = new folder created in Documents + a zipped version – SysnativeFileCollectionApp + SysnativeFileCollectionApp.zip
3. Upload the SysnativeFileCollectionApp.zip file for review.

[maxim123]

Sysnative Tool.

1. Download the Sysnative BSOD Dump + System File Collection App - save to Documents folder -
2. Run the app - Double-click on the downloaded EXE file
   Output = new folder created in Documents + a zipped version – SysnativeFileCollectionApp + SysnativeFileCollectionApp.zip
3. Upload the SysnativeFileCollectionApp.zip file for review.

hi i tried to attach the file, but it says “The uploaded file is too large for the server to process.” the file’s size is 2.74 mb.

[Malnutrition]

Use filedropper https://www.filedropper.com/
Or Send Space https://www.sendspace.com/

Then post a link to the file please.

[maxim123]

Use filedropper https://www.filedropper.com/
Or Send Space https://www.sendspace.com/

Then post a link to the file please.

Here it is: https://www.sendspace.com/file/4xhrws
Thanks.

[Malnutrition]

OK, let me have a look. You can expect a reply by this time tomorrow . I am pretty busy with work these days. But I am certainly going to take a look at your issue.

[maxim123]

OK, let me have a look. You can expect a reply by this time tomorrow . I am pretty busy with work these days. But I am certainly going to take a look at your issue.

Thank you for taking the time

PS I got faulty hardware corrupted page again yesterday, and just few minutes ago, when I started my laptop, I got system thread exception error.

[Malnutrition]

There are no dump files. Are you running CCleaner? If so please do not run it and allow the machine to crash a couple more times and send new logs.

[Malnutrition]

Plus these scans.

PC Hunter Scan!

Download PCHunter
Disable your antivirus prior to this scan!!
Unzip the program to your desktop.
You will need to run the version that is compatible with your windows.
If you are unsure if your operating system is 32 or 64 Bit please go HERE.
Right click either the 64 or 32 bit version and Run as Administrator.
After the program starts, go to the Examination Tab.
Click it once – Look at the bottom and check mark Hide Safe Items.
Then click Generate Examination Report.
Allow 5 to 10 minutes for the program to generate the report.
Once complete you will be able to click the Export Examination Report button.
Save it where you like and name it what you like.
Then copy the entire report, and paste it here in your next reply.

Step 2: MiniToolBox Scan

Please download MINITOOLBOX and run it.

Checkmark following boxes:

Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)

Click Go post the result.

Step 3: HijackThis.

1- Please click HERE to download HijackThis.
2- Run the program.
3- Click on the Main Menu button if not already there.
4- Select Do a system scan and save a logfile.
5- Copy paste the log here.

[maxim123]

There are no dump files. Are you running CCleaner? If so please do not run it and allow the machine to crash a couple more times and send new logs.

I am also somewhat confused, the dump files get automatically deleted. I have no idea what’s causing this. I haven’t run Ccleaner in a while( more than a month). I will follow the steps you posted and report tomorrow, it is night right now here.

[maxim123]

I am also somewhat confused, the dump files get automatically deleted. I have no idea what’s causing this. I haven’t run Ccleaner in a while( more than a month). I will follow the steps you posted and report tomorrow, it is night right now here.

could this also be some sort of problem?
I am currently waiting for a crash so I can rescan and send the logs.

[maxim123]

I am also somewhat confused, the dump files get automatically deleted. I have no idea what’s causing this. I haven’t run Ccleaner in a while( more than a month). I will follow the steps you posted and report tomorrow, it is night right now here.

could this also be some sort of problem?
I am currently waiting for a crash so I can rescan and send the logs.