BSOD Errors

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  • Valrin
    PCHF Member
    • Dec 2018
    • 5

    #1

    BSOD Errors

    Attached are the last few days of BSOD errors Ive been getting. The one dated today happened three times and was the same failure each time.
    I had attempted to use the windows Verifier tool to help with the issue, but that just sent me into a BSOD loop that I only just fixed now.
    In addition to the BSOD issues listed below i now have the pictured screen fragments occurring all across my screen and I have no clue as to solve those either. Any help would be appreciated and I have attached the .dmp files below.

    [MEDIA=imgur]TjqeLPL[/MEDIA]
  • veeg
    PCHF Director
    • Jul 2016
    • 8982

    #2
    Hello

    Hopefully some of our members will chime in soon.

    @phillpower2 jmarket

    Comment

    • phillpower2
      PCHF Administrator
      • Sep 2016
      • 15209

      #3
      Only looked at the last two dmps as the others are too old to be of any use.

      The last crash was a problem with the opera browser and the one previous to that a problem with the CPU.

      Your display issue could be driver, hardware or heat related, we havn`t got any info on your computer hardware, if a desktop, post the brand and model name or number of the PSU and post a Speccy url the details for which you will find below;

      Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

      To publish a Speccy profile to the Web:

      In Speccy, click File, and then click Publish Snapshot.

      In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

      Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

      Comment

      • Valrin
        PCHF Member
        • Dec 2018
        • 5

        #4


        Thanks once again for the help on this matter.

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15209

          #5
          Hello Valrin,
          Originally posted by phillpower2
          f a desktop, post the brand and model name or number of the PSU
          Can you post the requested PSU info for us if you will.

          Only seeing a couple of things of note in Speccy;

          [COLOR=rgb(226, 80, 65)]Active power scheme: High performance This is a form of overclocking that causes both overheating and instability, change this to Balanced in the Windows Power Plan.

          [COLOR=rgb(226, 80, 65)]1/2/2019 12:06 PM;: SafeZone [COLOR=rgb(226, 80, 65)]scheduled Autoupdate 1463204559 You most likely do not even know that this is on your computer, this could be what tripped Opera up, it is also known to not play nice with MBAM which you are using for your AV protection, Avast clean removal info here[/COLOR][/COLOR][/COLOR]

          Comment

          • Valrin
            PCHF Member
            • Dec 2018
            • 5

            #6
            Just wanting to get back on this ASAP i will edit further with the PSU info once I crack open my case after writing this but I wanted to supply this new DMP file from a crash earlier today. I have so far modified the power setting and will be removing the avast info shortly.

            Update:
            evga 600B is the PSU

            I should also note that the Graphics Card has been failing about every about two hours or so, almost always recovering(Once or twice requiring a reboot after freezing). Though I assume this is most likely related a power issue or overheating.

            Comment

            • phillpower2
              PCHF Administrator
              • Sep 2016
              • 15209

              #7
              Originally posted by Valrin
              I should also note that the Graphics Card has been failing about every about two hours or so,
              Can you explain what exactly you mean by the above, your latest crash dmp shows a Windows problem but there is also an ati and DirectX issue going on as well, I wont ask you to do anything for us at the moment but would suggest that you back up all important data before you post back with your next update, we are going to first of all checkout your HDD, Windows and then drivers, this can take some time and we want to make sure that all of your important data is backed up first as testing a HDD can cause a flaky one to fail.

              [COLOR=rgb(41, 105, 176)]The Windows services.

              CUSTOMER_CRASH_COUNT: 1

              DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

              BUGCHECK_STR: 0x3B

              [COLOR=rgb(184, 49, 47)]PROCESS_NAME: csrss.exe

              CURRENT_IRQL: 0

              LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff96000196463

              STACK_TEXT:
              fffff880[ICODE]03ec2960 00000000[/ICODE]00000000 : 00000000[ICODE]00000000 00000000[/ICODE]00000000 00000000[ICODE]00000000 00000000[/ICODE]00000000 : win32k!TimersProc+0x73

              FOLLOWUP_IP:
              win32k!TimersProc+73
              fffff960`00196463 8b5348 mov edx,dword ptr [rbx+48h]

              SYMBOL_STACK_INDEX: 0

              [COLOR=rgb(184, 49, 47)]SYMBOL_NAME: win32k!TimersProc+73

              FOLLOWUP_NAME: MachineOwner

              [COLOR=rgb(184, 49, 47)]MODULE_NAME: win32k

              IMAGE_NAME: win32k.sys

              DEBUG_FLR_IMAGE_TIMESTAMP: 5c088bdd

              STACK_COMMAND: .cxr 0xfffff88003ec1f90 ; kb

              [COLOR=rgb(184, 49, 47)]FAILURE_BUCKET_ID: X64_0x3B_win32k!TimersProc+73

              BUCKET_ID: X64_0x3B_win32k!TimersProc+73
              [HEADING=1]Followup: MachineOwner[/HEADING]
              [COLOR=rgb(41, 105, 176)]The ati and DirectX drivers.

              [COLOR=rgb(184, 49, 47)]fffff880[ICODE]03ec1998 fffff880[/ICODE]13720010 atikmdag+0x26f7010
              fffff880[ICODE]03ec19a0 00010207[/ICODE]00181410
              [COLOR=rgb(184, 49, 47)]fffff880[ICODE]03ec19a8 fffff880[/ICODE]041b01a5 dxgmms1!VidSchDdiNotifyInterruptWorker+0x1ed[/COLOR][/COLOR][/COLOR][/COLOR][/COLOR][/COLOR][/COLOR][/COLOR]

              Comment

              • Valrin
                PCHF Member
                • Dec 2018
                • 5

                #8
                Well after swapping over to the balanced mode for the PSU it rarely happens but before swapping from High Performance every two hours(or so) the screen would go black then recover with a pop up saying β€œVideo Driver failed but was recovered successfully”. Now it only happened once which was early this morning but that was after an entire day of use.

                And all my info is backed up.

                Comment

                • Valrin
                  PCHF Member
                  • Dec 2018
                  • 5

                  #9
                  As of now the pc refuses to turn back 0n after a bluescreen and I think it’s safe to assume its died.
                  Thank you for the attempts to help

                  Comment

                  • phillpower2
                    PCHF Administrator
                    • Sep 2016
                    • 15209

                    #10
                    What exactly is happening when you try and power up, any on screen messages etc.

                    Comment

                    • veeg
                      PCHF Director
                      • Jul 2016
                      • 8982

                      #11
                      Any updates for us?

                      Comment

                      • veeg
                        PCHF Director
                        • Jul 2016
                        • 8982

                        #12
                        Any updates? After 48 hrs this thread will be closed.

                        Comment

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