win 10. system thread exception not handled bsod.

[maxim123]

Hi, I have been getting system thread exception bsod once in a while these days. How should I solve this? Thank you.

[jmarket]

Please download the Sysnative BSOD Dump + System File Collection App - save to Documents folder.

Run the app - Double-click on the downloaded EXE file
Output = new folder created in Documents + a zipped version – SysnativeFileCollectionApp folder + SysnativeFileCollectionApp.zip.

Please note that the app averages ~3 minutes to run on most systems; other systems - it my take as long as 10-15 minutes to run. Please be patient.

Also note: The app auto-zips the SysnativeFileCollectionApp output folder. It is located in your Documents folder.
Windows Explorer should open and highlight the zipped folder

Please attach the SysnativeFileCollectionApp.zip to your post and await further instructions

[maxim123]

hi here is the zip

[maxim123]

Please attach the SysnativeFileCollectionApp.zip to your post and await further instructions

do I have to close windows when doing that? my browser was open but I had gone out after running the sysnative.

[jmarket]

No it’s OK. I’m analyzing your log. It’s getting late here so pardon my delayed reply

[jmarket]

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

You have a faulty driver. Are all your drivers up-to-date?

[maxim123]

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

You have a faulty driver. Are all your drivers up-to-date?

I think so, but which software is best at checking this? the ones commonly available need premium subscription and I don’t even know if they work properly or just give random stats.

[jmarket]

Snappy Driver Installer

https://sdi-tool.org/

[maxim123]

Snappy Driver Installer

https://sdi-tool.org/

do i need to install all 16 gb of drivers? or just the ones which says for “Yes” for this pc.

[jmarket]

No just the ones for your PC

[maxim123]

No just the ones for your PC

I did the ones for pc. And there are some options shown at the main screen of snappy driver that shows, optimal driver but of older version. I want to ask if it is okay to install them or other updates shown on the main page.

[jmarket]

Optimal drivers are what you want. If some are older that’s ok. Most will be newer drivers though.

[maxim123]

Optimal drivers are what you want. If some are older that’s ok. Most will be newer drivers though.

the files are downloaded in the drivers folder of snappy as well. can I delete those files? the drivers should have already been installed through the software itself right?

[jmarket]

Have you experienced any further issues @maxim123? If not, you can delete snappy and the drivers.

[maxim123]

Have you experienced any further issues @maxim123? If not, you can delete snappy and the drivers.

Hi, thank you first i haven’t experienced bsod since then. but there is one issue I just got earlier. I was browsing the internet, when the internal fan of the laptop ran, the laptop slowed down greatly then like the cursor moving slowly or with afterimages. I opened a media video, but the video was playing like it was stuttering. I restarted and it went back to normal. But could you tell me what this issue is ?
I checked in the performance tab of the task manager, the memory usage and cpu usage were normal there.