0XA IRQL_NOT_LESS_OR_EQUAL BSOD please help

[Malnutrition]

Id like you to complete these steps as it is the first thing that we will try to resolve your issue. If you have a new crash then upload any new dump files for review.

[BlueTBM]

Id like you to complete these steps as it is the first thing that we will try to resolve your issue. If you have a new crash then upload any new dump files for review.

ive finished reinstalling my GPU driver so far there hasnt been any bsod’s i will update you on it if there is

[BlueTBM]

Id like you to complete these steps as it is the first thing that we will try to resolve your issue. If you have a new crash then upload any new dump files for review.

so i recently got 2 new bsod’s and im trying to reset my pc while keeping files but it says cant find recovery enviroment i have just made a usb drive with windows on so what do i do because im getting multiple different bsod’s and its resorted to me needin to reset

[BlueTBM]

earlier i reinstalled my chipset and it presumably fixed the other bsod as it seems not entirely sure.
on the flipside i discovered another problem, so i recently got a crash for Overwatch when running it for a while
called SYSTEM_SERVICE_EXCEPTION

[Malnutrition]

https://www.ghacks.net/2017/04/06/what-is-runtime-broker-and-why-it-is-causing-high-cpu-load/

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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff801f9590cb9, Address of the instruction which caused the bugcheck
Arg3: fffffd8517b6a690, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

OVERLAPPED_MODULE: Address regions for 'MSKSSRV' and 'USBSTOR.SYS' overlap

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

FAULTING_IP:
nt!ExFreePoolWithTag+59
fffff801`f9590cb9 410fb747f2      movzx   eax,word ptr [r15-0Eh]

CONTEXT:  fffffd8517b6a690 -- (.cxr 0xfffffd8517b6a690)
rax=0000000000000000 rbx=ffff85c300000fb0 rcx=ffef85c30544ea00
rdx=0000000000000000 rsi=ffff85c3052a82a0 rdi=ffef85c30544ea00
rip=fffff801f9590cb9 rsp=fffffd8517b6b080 rbp=fffffd8517b6bb80
r8=fffffd8517b6b190  r9=0000000000000000 r10=7ffffffffffffffc
r11=fffffd8517b6b190 r12=0000000000000001 r13=00000000000003f0
r14=ffff85c3052a82a0 r15=ffef85c30544ea00
iopl=0         nv up ei pl nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
nt!ExFreePoolWithTag+0x59:
fffff801`f9590cb9 410fb747f2      movzx   eax,word ptr [r15-0Eh] ds:002b:ffef85c3`0544e9f2=????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  RuntimeBroker.

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from ffff85a2a2ccbedc to fffff801f9590cb9

STACK_TEXT: 
fffffd85`17b6b080 ffff85a2`a2ccbedc : ffff85c3`00000fb0 ffff85c3`00000fb0 fffffd85`17b6bb80 00000000`00000001 : nt!ExFreePoolWithTag+0x59
fffffd85`17b6b160 ffff85a2`a2feeafc : 00000000`00000000 ffef85c3`0544ea00 ffef85c3`0544ea00 ffff85c3`052a82a0 : win32kfull!Win32FreePoolImpl+0x4c
fffffd85`17b6b190 ffff85a2`a2c63d5a : ffff85c3`052a82a0 ffff85c3`052a82a0 00000000`00000000 00000000`00001cff : win32kbase!Win32FreePool+0x1c
fffffd85`17b6b1c0 fffff801`f945f343 : 00000000`00000001 0000024d`7645cb00 ffffd080`00007530 000000a1`00001cff : win32kfull!NtUserMsgWaitForMultipleObjectsEx+0x45a
fffffd85`17b6ba90 00007ff9`350e96e4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
000000a1`3387fb88 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7ff9`350e96e4


FOLLOWUP_IP:
win32kfull!Win32FreePoolImpl+4c
ffff85a2`a2ccbedc 488b5c2440      mov     rbx,qword ptr [rsp+40h]

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  win32kfull!Win32FreePoolImpl+4c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32kfull

IMAGE_NAME:  win32kfull.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  6226b1e0

STACK_COMMAND:  .cxr 0xfffffd8517b6a690 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_win32kfull!Win32FreePoolImpl+4c

BUCKET_ID:  X64_0x3B_win32kfull!Win32FreePoolImpl+4c

Followup: MachineOwner
---------

Runtime Broker is a service called Time Broker, which can be disabled through editing the registry.
Right-click on the Start Menu Icon. Go to RUN and type regedit.exe and select OK.

Find the following entry:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\TimeBroker] “Start”=dword:00000003

Change the 3 to a 4.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\TimeBroker] “Start”=dword:00000004

4 is Disabled, 3 is Manual and 2 is Automatic startup.

Before editing, the original value was 3. Set to 4 to disable. Just change the 3 to a 4 through the MODIFY menu selection, exit regedit and reboot your system.

[Malnutrition]

@BlueTBM any recent crash after the last set of instructions?

[BlueTBM]

@BlueTBM any recent crash after the last set of instructions?

i recently found out that it was a issue with the memory stick itself i have now removed the memory stick thanks for your help.

[Malnutrition]

Thanks for letting us know.

[jmarket]

It appears this thread is solved and will close it, should @BlueTBM require any assistance in the future with this issue please contact a staff member who can reopen it for you.