Machine Check Exception Frozen

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  • Peter_E
    PCHF Member
    • May 2018
    • 7

    #1

    Machine Check Exception Frozen

    Last night, lightning hit nearby my house. At the exact same time, my internet went out and my pc started running very slowly. I could barely move the cursor and no programs would respond smoothly. The next day I start my pc up and I get a blue screen “Machine Check Exception” error, that say’s it is trying to fix the issue but never budges past 0% progress, no matter how long i leave the pc on that screen. Every time I boot my pc from now on, it either goes to the Machine Check Exception screen, or it goes to a “Automatic repair” screen in which the loading circle eventually freezes and stays like that. I’m in the process of trying to boot the os from a usb, but im not sure it will work. Is there anything I can do to fix this issue? And if one of my parts is completely fried, which is it? I suspect the cpu, but i dont want to replace a part that is perfectly fine.

    Also I am unable to boot into safe mode using the f8 key.
  • Peter_E
    PCHF Member
    • May 2018
    • 7

    #2
    Also, the very first time I started up my pc after the lightning strike, I got a “Clock Watchdog Timeout” blue screen error. This error only appeared once though.

    Comment

    • veeg
      PCHF Director
      • Jul 2016
      • 8978

      #3
      Hello

      There is a good chance that your mobo experienced an electrical surge,which is not good! Have you tried your system restore?
      Hopefully more of our members will chime in soon.

      jmarket @phillpower2

      Comment

      • Peter_E
        PCHF Member
        • May 2018
        • 7

        #4
        Originally posted by vger
        Hello

        There is a good chance that your mobo experienced an electrical surge,which is not good! Have you tried your system restore?
        Hopefully more of our members will chime in soon.

        @jmarket @phillpower2
        I’m not sure how to get to system restore without being logged into a booted up windows 10. In my current state, I can’t even boot past the loading screen with the blue windows logo. I’m still trying to create a boot-able usb drive but im having some difficulties with that too.

        Comment

        • jmarket
          PCHF Owner
          • Jan 2015
          • 7634

          #5
          Hi there @Peter_E and welcome to PCHF

          Sorry to hear about the thunderstorm. Did you have your computer plugged into a UPS (Uninterruptible Power Supply) / battery backup?

          Comment

          • Peter_E
            PCHF Member
            • May 2018
            • 7

            #6
            Originally posted by jmarket
            Hi there @Peter_E and welcome to PCHF

            Sorry to hear about the thunderstorm. Did you have your computer plugged into a UPS (Uninterruptible Power Supply) / battery backup?
            Hello,

            I did not have a ups connected or any sort of power backup. my pc was plugged in from the transformer directly into a wall socket.

            Comment

            • jmarket
              PCHF Owner
              • Jan 2015
              • 7634

              #7
              Are you able to take a picture of the error?

              Did you try a system restore?

              Comment

              • Peter_E
                PCHF Member
                • May 2018
                • 7

                #8
                I am not able to do a system restore. I just tried to boot windows 10 from a usb but that froze on a black screen with a white console cursor. All the symptoms point to a fried cpu. The motherboard seems to be fine since i can access the BIOS with no problems. here’s a couple photos of the frozen and error screens

                Comment

                • veeg
                  PCHF Director
                  • Jul 2016
                  • 8978

                  #9
                  I hate to say it but it does seem to be an electrical surge issue. Unless you are comfortable going inside your pc,you may have to take to a shop.

                  Comment

                  • system
                    PCHF Owner
                    • Jan 2015
                    • 7634

                    #10
                    Originally posted by Peter_E
                    The motherboard seems to be fine since i can access the BIOS with no problems.
                    Sorry to say that being able to reach the bios does not mean the motherboard is ok. Hope it is though.

                    Comment

                    • Peter_E
                      PCHF Member
                      • May 2018
                      • 7

                      #11
                      I need an upgrade anyway so i’m going to go ahead and get a new mobo and cpu. hopefully that will resolve the issue.

                      Comment

                      • veeg
                        PCHF Director
                        • Jul 2016
                        • 8978

                        #12
                        Originally posted by Peter_E
                        I need an upgrade anyway so i’m going to go ahead and get a new mobo and cpu. hopefully that will resolve the issue.
                        I would think that is a sure bet.

                        Comment

                        • system
                          PCHF Owner
                          • Jan 2015
                          • 7634

                          #13
                          Don’t want to give you more bad news, but the first component to receive the surge from the lightning strike would be the PSU and indeed the same as when they fail it is not uncommon for them to take out everything in the system, including any graphics cards and associated connected hardware. Whilst I would not say that is the case here, and hope not, just be prepared for the worst and for a whole new system:cry:

                          Comment

                          • Peter_E
                            PCHF Member
                            • May 2018
                            • 7

                            #14
                            Update: Just installed a new motherboard and cpu. Everything appears to be fully functional and no hard drive data was lost.

                            thank you guys for the fast replies.

                            Comment

                            • veeg
                              PCHF Director
                              • Jul 2016
                              • 8978

                              #15
                              Glad you got that sorted.

                              Comment

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