black screen during gaming mostley.

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  • crosiss
    PCHF Member
    • Mar 2018
    • 16

    #1

    black screen during gaming mostley.

    Hey,

    For a while now im having issues with my screen turning black usually during gaming.
    my screen suddenly turns black and my pc goes in overdrive making alot of noise which i guess is the cooler goiing into overdrive.
    Altough my screen turns black i can still talk over skype and hear the game sounds and i dont go offline ingame either.
    Rebooting the pc gives no result. I have to shut off the pc manually for a couple minutes and when i restart its fine then.
    this happens very random, sometimes it happens twice a day for several days straight and enxt tiem it takes two weeks till it happens again.

    I renewed cooler pasta , cleaned up my pc, removed stuff i dont use etc but the probleem keeps coming back.
    Any thoughts if this can be an issue with my grpahic card or just a memory probelm somewhere etc?

    Greetzzz
  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15205

    #2
    Hello crosiss,

    Can you post the brand and model name or number of the PSU.

    Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

    To publish a Speccy profile to the Web:

    In Speccy, click File, and then click Publish Snapshot.
    In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
    Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

    Comment

    • crosiss
      PCHF Member
      • Mar 2018
      • 16

      #3
      here’s the url from speccy

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15205

        #4
        Originally posted by phillpower2
        Can you post the brand and model name or number of the PSU.
        Can you also post this information for us.

        Some of the voltages from the PSU are shown to be off and a couple of important readings are missing, the +5V and the +12V which are primarily responsible for powering the add on video card.

        Spanning
        CPU CORE: 0,912 V
        [COLOR=rgb(184, 49, 47)]MEMORY CONTROLLER: 1,848 V
        AVCC: 3,328 V
        3VCC: 3,312 V
        VIN4: 0,168 V
        VIN5: 1,704 V
        VIN6: 0,192 V

        Download Speedfan and install it. Once it’s installed, run the program and post here the information it shows. The information I want you to post is the stuff that is circled in the example picture I have attached.
        If you are running on a vista machine, please go to where you installed the program and run the program as administrator.


        (this is a screenshot from a vista machine)
        So that we have a comparison to Speedfan, download, run and grab a screenshot of HWMonitor (free).

        To capture and post a screenshot;

        Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start…all programs…accessories…paint…left click in the white area …press CTRL + V…click on file…click on save…save it to your desktop…name it something related to the screen your capturing… BE SURE TO SAVE IT AS A .JPG …otherwise it may be to big to upload… after typing in any response you have… click on Upload a File to add the screenshot.

        Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the β€œhow to”.[/COLOR]

        Comment

        • crosiss
          PCHF Member
          • Mar 2018
          • 16

          #5
          I have included the screenshots phillpower.
          Hope they give you some more info.
          ty

          Comment

          • crosiss
            PCHF Member
            • Mar 2018
            • 16

            #6
            Originally posted by crosiss
            I have included the screenshots phillpower.
            Hope they give you some more info.
            ty
            ps these are taken after starting the pc , il check it again after he has run a couple hours to see if it has changed much if needed

            Comment

            • veeg
              PCHF Director
              • Jul 2016
              • 8977

              #7
              Any updates for us?

              Comment

              • crosiss
                PCHF Member
                • Mar 2018
                • 16

                #8
                Sorry it took a while but i had issues logging in.

                2days ago it happened again , got a black screen during my gaming session. I rebooted immediate and let the speedfan and hwmonitor running.
                here are the screenshots so maybe you see what might have caused it.
                The tΒ° shown are a little lower then right after the reboot.
                the temp right after rebooting of the gpu was 42Β° ; the rest i dont remember
                greetz

                Comment

                • veeg
                  PCHF Director
                  • Jul 2016
                  • 8977

                  #9
                  @phillpower2 jmarket

                  Comment

                  • phillpower2
                    PCHF Administrator
                    • Sep 2016
                    • 15205

                    #10
                    For us to best be able to help we could do with the PSU details and any HWMonitor and Speedfan screenshots taken and only uploaded as requested back in my replies #2 and #4;
                    Originally posted by phillpower2
                    Can you also post this information for us.

                    Some of the voltages from the PSU are shown to be off and a couple of important readings are missing, the +5V and the +12V which are primarily responsible for powering the add on video card.

                    Spanning
                    CPU CORE: 0,912 V
                    [COLOR=rgb(184, 49, 47)]MEMORY CONTROLLER: 1,848 V
                    AVCC: 3,328 V
                    3VCC: 3,312 V
                    VIN4: 0,168 V
                    VIN5: 1,704 V
                    VIN6: 0,192 V

                    Download Speedfan and install it. Once it’s installed, run the program and post here the information it shows. The information I want you to post is the stuff that is circled in the example picture I have attached.
                    If you are running on a vista machine, please go to where you installed the program and run the program as administrator.


                    (this is a screenshot from a vista machine)
                    So that we have a comparison to Speedfan, download, run and grab a screenshot of HWMonitor (free).

                    To capture and post a screenshot;

                    Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start…all programs…accessories…paint…left click in the white area …press CTRL + V…click on file…click on save…save it to your desktop…name it something related to the screen your capturing… BE SURE TO SAVE IT AS A .JPG …otherwise it may be to big to upload… after typing in any response you have… click on Upload a File to add the screenshot.

                    Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the β€œhow to”.
                    [/COLOR]
                    [COLOR=rgb(184, 49, 47)][/color]

                    Comment

                    • phillpower2
                      PCHF Administrator
                      • Sep 2016
                      • 15205

                      #11
                      Any update for us crosiss?

                      Comment

                      • crosiss
                        PCHF Member
                        • Mar 2018
                        • 16

                        #12
                        as off now it didnt happen again the crash, ilΒ΄post screenshots later when ther pc has been on for several hours to see the impact of it.
                        When running speedfan that +5v is nowhere in the readings. My apoligies for the late response but i was away.
                        greetzzz

                        Comment

                        • phillpower2
                          PCHF Administrator
                          • Sep 2016
                          • 15205

                          #13
                          (y)

                          Comment

                          • crosiss
                            PCHF Member
                            • Mar 2018
                            • 16

                            #14
                            here are the screens after 1.5hour gaming.
                            from speed fan and cpuid hwmonitor.
                            hopefully you’l see something

                            Comment

                            • phillpower2
                              PCHF Administrator
                              • Sep 2016
                              • 15205

                              #15
                              Not seeing the brand and model name or number information of the PSU, can you post them for us while we look at your screenshots.

                              Comment

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