First PC build BSOD's after 25 minutes of load.

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Josh_Parker
    PCHF Member
    • Jun 2017
    • 5

    #1

    First PC build BSOD's after 25 minutes of load.

    I have just built my first real PC about 4 months ago. Since last week I have started to play some games on it (Overwatch, Planetside2, etc.). After about 25 minutes of playing a game, the computer will blue screen of death (BSOD) the errors in order of frequency: Memory Management, IRQL_NOT_LESS_OR_EQUAL, and some others at random with temperatures normal at around 50 degrees CPU, 75 degrees GPU. The computer will then be very unstable (BSOD for no reason, often just after booting into windows) until, I presume, the computer cools down. I have diagnosed the ram with MemText x86 and have found no errors (7+ passes). I have updated windows 10 and drivers for all hardware. My tower is dust free and cable managed so little to no dust buildup. I have noticed the fans never speed up while playing games. Due to the nature of this, I suspect it is a failed sensor/overheating issue as when the computer cools down again everything works fine. I have never experienced a BSOD while the computer is not under load. I have attached all minidumps. It is worth noting that at one point I downloaded fan control software to see how loud my computer could get and may have screwed up the fan settings, however, to attempt to combat this I have reset the BIOS.

    EDIT: I performed a windows reset (reinstalls windows and deletes programs but keeps personal files). I then went on to run some stability tests. After Running FurMark and Aida64 extreme stability test, I think I might have found something. FurMark looks like it could run indefinitely, no problems here. Aida64 ran fine on CPU, GPU, FPU, and local disks. However when run with cache or system memory checked my computer will: BSOD, Restart forcefully, or just lock up.

    EDIT 2: I removed one stick of a ram at a time and then performed the tests, the results are the same regardless of which stick I removed. When performing the Aida64 tests, the cache test worked perfectly and the ram test only froze the window partially. Even better, when the test was stopped the results from the ram stress test would appear. However, now I am wondering as to why my computer becomes unstable when 2 memory sticks are working (2X8).

    Any help is greatly appreciated! (Sorry for posting in the wrong spot earlier )
    Let me know if you need any more information

    Files that fail on BSOD (in order of frequency):
    1. ntoskrnl.exe
    2. FLTMGR.SYS
    3. NTFS.SYS

    –SPECSβ€”
    CPU: Intel i7 6700
    GPU: MSI GTX 1060 6GB
    PSU: EVGA 650G supernova
    Motherboard: MSI H100M gaming
    RAM: 16GB Corsair Vengence
    STORAGE: 275GB Crucial SSD/1TB Western Digital Blue HDD
  • veeg
    PCHF Director
    • Jul 2016
    • 8978

    #2
    Hello

    Hopefully some of our members will chime in soon.

    @phillpower2
    @FreeBooter

    Comment

    • phillpower2
      PCHF Administrator
      • Sep 2016
      • 15206

      #3
      Hello Josh Parker,

      Only around briefly but will check back later if I can, your last crash shows a problem between Chrome and the drive WdFilter.sys which is related to Microsoft antimalware, see info here

      What AV protection are you using and is Windows fully up to date.

      Comment

      • Josh_Parker
        PCHF Member
        • Jun 2017
        • 5

        #4
        phillpower2, for my AV protection I am using Malwarebytes. I installed it after the BSOD problem had been occurring for a months thinking malware could be contributing to it. My windows is fully up to date. I have not encountered a blue screen of death error since I have removed one DIMM. The result is the same regardless of which one I remove. I am wondering if i may have gotten a faulty motherboard or just have bad drivers? Or is this just a coincidence? Thanks for your help.

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15206

          #5
          Originally posted by Josh Parker
          I have not encountered a blue screen of death error since I have removed one DIMM.
          I did note that from your OP but being pushed for time I could not check any earlier dmps, the three previous dmps do mention memory_corruption but driver conflicts can cause the same error to be reported.
          Originally posted by Josh Parker
          for my AV protection I am using Malwarebytes.
          Malwarebytes was implicated in one of your last dmps, can I ask what version of MBAM it is that you are running, their most popular/widely used program does not offer AV/real time protection.

          Based on the testing done you may have identified the problem already and namely a bad MB, still worth looking into though before you RMA your MB.

          Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

          Comment

          • Josh_Parker
            PCHF Member
            • Jun 2017
            • 5

            #6
            phillpower2, I am using a trial version of Malwarebytes Premium real-time protection. Here is the link to my speccy run: http://speccy.piriform.com/results/V...GoiEmWOe8SHSQr . Thanks for all your help!

            Comment

            • phillpower2
              PCHF Administrator
              • Sep 2016
              • 15206

              #7
              Speccy shows that Windows Defender is your AV protection Josh;

              Antivirus
              Antivirus: Enabled
              Display Name: Windows Defender
              Virus Signature Database: Up to date

              You are welcome btw

              Comment

              • Josh_Parker
                PCHF Member
                • Jun 2017
                • 5

                #8
                I had just uninstalled it during my troubleshooting to see if it made a difference and have not bothered to reinstall it since. Just forgot to mention that.

                Comment

                • phillpower2
                  PCHF Administrator
                  • Sep 2016
                  • 15206

                  #9
                  No worries, was just a little bit confusing (y)
                  Originally posted by Josh Parker
                  EDIT 2: I removed one stick of a ram at a time and then performed the tests, the results are the same regardless of which stick I removed.
                  Can I ask if you have also tried running each stick individually on both slots of the MB, if one stick at a time has been tested in both slots without any problem then it looks like the MB does not like the two sticks of RAM being inserted for some reason and should be RMAd.

                  Comment

                  • jmarket
                    PCHF Owner
                    • Jan 2015
                    • 7634

                    #10
                    Any updates for us @Josh Parker?

                    Comment

                    • Josh_Parker
                      PCHF Member
                      • Jun 2017
                      • 5

                      #11
                      Exciting news! Based on all of the help and advice from you guys, I am going to RMA my motherboard. I will do this because as @phillpower2 said, the motherboard is just a bad one. I will probably buy a new and better motherboard that goes better with my builds color scheme. Thanks again.

                      Comment

                      • veeg
                        PCHF Director
                        • Jul 2016
                        • 8978

                        #12
                        Any updates for us?

                        Comment

                        • veeg
                          PCHF Director
                          • Jul 2016
                          • 8978

                          #13
                          Any updates for us? After 48 hrs this thread will be closed.

                          Comment

                          Working...