Pc freezing blue screen of death

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  • Gavin1985
    PCHF Member
    • Jun 2017
    • 27

    #1

    Pc freezing blue screen of death

    this as been happening for afew weeks now. when my pc starts up it seems find then ill go to play player unknown battleground and the pc can just freezes up then it will turn to a blue screen ill reboot up and try again it will do the same after 2/3 times it runs ok. this happens every morning i turn the pc on. sometimes my pc can just freez if its not doing anything then ill turn it bk on n mouse will have no power to it keyboard will have the lights on but nothing works for afew secs.
  • veeg
    PCHF Director
    • Jul 2016
    • 8978

    #2
    Hello

    What OS are you running?

    Comment

    • system
      PCHF Owner
      • Jan 2015
      • 7634

      #3
      Upload Dump Files:
      NOTE: If using a disk cleaning utility, please stop using it.
      Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
      Left click on the first minidump file.
      Hold down the β€œShift” key and left click on the last minidump file.
      Right click on the blue highlighted area and select β€œSend to”
      Select β€œCompressed (zipped) folder” and note where the folder is saved.
      Upload that .zip file with your next post.
      Code:
      If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there.  If it still won't let you zip them up, post back for further advice.
      
      If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP.  If you find it, zip it up and upload it to a free file hosting service.  Then post the link to it in your topic so that we can download it.
      
      Also, search your entire hard drive for files ending in .dmp, .mdmp, and .hdmp.  Zip up any that you find and upload them with your next post.
      
      Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file):   http://www.carrona.org/setmini.html 
      More info on dump file options here:  http://support.microsoft.com/kb/254649

      Comment

      • Gavin1985
        PCHF Member
        • Jun 2017
        • 27

        #4
        Im on windows 10.

        i also forgot to say i have formatted my pc afew weeks ago to see if that would help but it didnt.

        @FreeBooter ive done as you say and i get this msg when i go zip

        http://i68.tinypic.com/1j81zm.png

        Comment

        • system
          PCHF Owner
          • Jan 2015
          • 7634

          #5
          Please copy the minidump files to Desktop and place them in zip archive.

          Comment

          • Gavin1985
            PCHF Member
            • Jun 2017
            • 27

            #6
            053017-6609-01 | Files.fm.

            Comment

            • system
              PCHF Owner
              • Jan 2015
              • 7634

              #7
              The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check is typically related to physical hardware failures. It can be heat related, defective hardware, memory or even a processor that is beginning to fail or has failed.
              1. Ensure that none of the hardware components are overclocked. Overclocking means pushing the components beyond what they were designed for. If you do not know what that is you probably are not overclocking.
              2. Ensure that the machine is adequately cooled. If this is a laptop use compressed air to carefully blow out the heat pipe and fan when the computer is turned off. If a desktop take the side cover off and blow a fan on the components.
              3. Update all hardware-related drivers: video, sound, RAID (if any), etc. Do not rely on windows when it says the most recent driver is installed. It may be the most recent but it may also be corrupt.
              4. Update the motherboard BIOS according to the manufacturer’s instructions. Check with the computer maker for directions on this procedure and as usual it is always a good idea to back up your data.
              5. Update ALL OS Windows updates
              6. Use SpeedFan to monitor temperatures in computers, overheating can cause BSOD.
              7. Use Memtest86+ disc to check system memory’s (RAM’s) for errors.
              8. Use HDD Diagnostic Tool to check SMART health report of the hard disk drive (HDD).
              9. Use Prime95 to stress test your CPU
              10. Use 3DMark to stress test your GPU

              Click the Url links for the website to follow instructions on how to do hardware diagnostics:

              Comment

              • Gavin1985
                PCHF Member
                • Jun 2017
                • 27

                #8
                This is the temps of my pc after it restarted

                Comment

                • veeg
                  PCHF Director
                  • Jul 2016
                  • 8978

                  #9
                  Have you checked your fans? Also i would suggest that you do not run this pc and only if you have to…That 82c temp is bad.

                  Comment

                  • Gavin1985
                    PCHF Member
                    • Jun 2017
                    • 27

                    #10
                    yep there all working. do u think its this tht is making it blue screen alot?

                    Comment

                    • Gavin1985
                      PCHF Member
                      • Jun 2017
                      • 27

                      #11
                      This is my temps why battleground is on

                      Comment

                      • Malnutrition
                        PCHF Moderator
                        • Jul 2016
                        • 7041

                        #12
                        You need to clean that machine of Dust…

                        Get a can of compressed air and then clean the machine, make sure and reseat everything properly when you are done cleaning the machine.

                        [MEDIA=youtube]DLxNPBQBfT8[/MEDIA]

                        Comment

                        • Gavin1985
                          PCHF Member
                          • Jun 2017
                          • 27

                          #13
                          ive just cleaned the pc tower out these are the temps with battleground discord running

                          Comment

                          • veeg
                            PCHF Director
                            • Jul 2016
                            • 8978

                            #14
                            Originally posted by Gavin1985
                            yep there all working. do u think its this tht is making it blue screen alot?
                            Yes…with those temps you could easily fry your hardware.

                            Comment

                            • system
                              PCHF Owner
                              • Jan 2015
                              • 7634

                              #15
                              Please apply new thermal paste to your computer CPU.

                              [MEDIA=youtube]I3gx6c62D7I[/MEDIA]

                              Comment

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