CONSTANT BLUE SCREENS

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  • Grant_Greenwood
    PCHF Member
    • May 2017
    • 11

    #1

    CONSTANT BLUE SCREENS

    So I just finished building my first PC and I just fixed one problem (somehow) and now I’ve run into a new problem which is the blue screen. There have been two different error codes showing up, the first and most prominent one being “Driver_IRQL__Not_Less_Or_Equal” and the other one is “DPC_Watchdog_Violation”
    I don’t know what info you need so here is my full PC build:
    CPU: Core i5-7600k
    CPU Cooler: Corsair H100i V2
    Motherboard: ASUS Tuf Z270 Mark 1
    Memory: Kingston HyperX Fury 16GB (2 x 8GB)
    SSD: Samsung 850 EVO
    Hard Drive: Western Digital 1 TB
    GPU: Gigabyte GTX 1070 Xtreme Gaming
    Case: Corsair 460X Crystal
    PSU: EVGA - Supernova G3 650W 80+ Gold
    If you need anything to be clarified or need some more info please just ask. I want to be able to get this up and running today so I can finally start playing some games
  • Malnutrition
    PCHF Moderator
    • Jul 2016
    • 7045

    #2
    How to compress and upload Minidump files

    Step 2: MiniToolBox Scan

    Please download MINITOOLBOX and run it.

    Checkmark following boxes:

    Flush DNS
    Reset FF proxy Settings
    Reset Ie Proxy Settings
    Report IE Proxy Settings
    Report FF Proxy Settings
    List content of Hosts
    List IP configuration
    List Winsock Entries
    List last 10 Event Viewer log
    List Installed Programs
    List Users, Partitions and Memory size
    List Devices (problems only)

    Click Go post the result.

    Step 3: Autoruns Scan.

    Download Autoruns and Autorunsc Unzip it to your desktop and then double click autoruns.exe
    After the scan is finished then click on File>>>>>>>>>>>Save
    The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option.
    in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.

    Step 4: HijackThis.

    1- Please Click HERE to download HijackThis. – Unzip to your desktop.
    2- Right click run as admin.
    3- Click on the Main Menu button if not already there.
    4- Select Do a system scan and save a logfile.
    5- Copy paste the log here.

    Comment

    • Grant_Greenwood
      PCHF Member
      • May 2017
      • 11

      #3
      Originally posted by Malnutrition
      How to compress and upload Minidump files

      Step 2: MiniToolBox Scan

      Please download MINITOOLBOX and run it.

      Checkmark following boxes:

      Flush DNS
      Reset FF proxy Settings
      Reset Ie Proxy Settings
      Report IE Proxy Settings
      Report FF Proxy Settings
      List content of Hosts
      List IP configuration
      List Winsock Entries
      List last 10 Event Viewer log
      List Installed Programs
      List Users, Partitions and Memory size
      List Devices (problems only)

      Click Go post the result.

      Step 3: Autoruns Scan.

      Download Autoruns and Autorunsc Unzip it to your desktop and then double click autoruns.exe
      After the scan is finished then click on File>>>>>>>>>>>Save
      The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option.
      in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.

      Step 4: HijackThis.

      1- Please Click HERE to download HijackThis. – Unzip to your desktop.
      2- Right click run as admin.
      3- Click on the Main Menu button if not already there.
      4- Select Do a system scan and save a logfile.
      5- Copy paste the log here.
      Here is the first one -

      Comment

      • Grant_Greenwood
        PCHF Member
        • May 2017
        • 11

        #4
        Originally posted by Malnutrition
        How to compress and upload Minidump files

        Step 2: MiniToolBox Scan

        Please download MINITOOLBOX and run it.

        Checkmark following boxes:

        Flush DNS
        Reset FF proxy Settings
        Reset Ie Proxy Settings
        Report IE Proxy Settings
        Report FF Proxy Settings
        List content of Hosts
        List IP configuration
        List Winsock Entries
        List last 10 Event Viewer log
        List Installed Programs
        List Users, Partitions and Memory size
        List Devices (problems only)

        Click Go post the result.

        Step 3: Autoruns Scan.

        Download Autoruns and Autorunsc Unzip it to your desktop and then double click autoruns.exe
        After the scan is finished then click on File>>>>>>>>>>>Save
        The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option.
        in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.

        Step 4: HijackThis.

        1- Please Click HERE to download HijackThis. – Unzip to your desktop.
        2- Right click run as admin.
        3- Click on the Main Menu button if not already there.
        4- Select Do a system scan and save a logfile.
        5- Copy paste the log here.
        Here is the second one -

        Comment

        • Malnutrition
          PCHF Moderator
          • Jul 2016
          • 7045

          #5
          Ok, the dump files and the Autoruns log please.

          Comment

          • Malnutrition
            PCHF Moderator
            • Jul 2016
            • 7045

            #6
            You are missing a couple of drivers on your machine, which may be causing the issue.

            Snappy driver installer.

            Comment

            • jmarket
              PCHF Owner
              • Jan 2015
              • 7634

              #7
              Hey Grant If you upload the dump files I can analyze them for you

              a Driver_IRQL__Not_Less_Or_Equal BSOD means a device conflict. Without analyzing the dump files, I have no way of knowing which devices are conflicting

              Comment

              • Grant_Greenwood
                PCHF Member
                • May 2017
                • 11

                #8
                Originally posted by Malnutrition
                You are missing a couple of drivers on your machine, which may be causing the issue.

                Snappy driver installer.

                Is there any way you know what drivers I need? Because whenever I’m trying to install anything on my PC or make changes, it crashes before I can fix anything so I’m going to just download them all to a flash drive and put them on through that. Also sorry I didn’t respond sooner, I fell asleep last night then had work and family stuff today.

                Comment

                • Grant_Greenwood
                  PCHF Member
                  • May 2017
                  • 11

                  #9
                  Originally posted by jmarket
                  Hey Grant If you upload the dump files I can analyze them for you

                  a Driver_IRQL__Not_Less_Or_Equal BSOD means a device conflict. Without analyzing the dump files, I have no way of knowing which devices are conflicting
                  I will try and load those up in one second, my PC is now doing this thing where when the BSOD pops up and it has to restart, it shuts off power to everything but stays on itself and then I have to hold the power button until it turns off and I have to start from the BIOS again. It was doing this before I had installed Windows 10 too but then it stopped and now its back all of a sudden.

                  Comment

                  • Grant_Greenwood
                    PCHF Member
                    • May 2017
                    • 11

                    #10
                    Originally posted by jmarket
                    Hey Grant If you upload the dump files I can analyze them for you

                    a Driver_IRQL__Not_Less_Or_Equal BSOD means a device conflict. Without analyzing the dump files, I have no way of knowing which devices are conflicting

                    Comment

                    • jmarket
                      PCHF Owner
                      • Jan 2015
                      • 7634

                      #11
                      @Grant Greenwood Beautiful

                      I will go ahead and analyze these and let you know what I find

                      Comment

                      • jmarket
                        PCHF Owner
                        • Jan 2015
                        • 7634

                        #12
                        So I’ve analyzed your logs and the one driver that sticks out in all of them is rtwlanu.sys

                        rtwlanu.sys
                        is a driver used for Realtek USB Wifi. Do you have an internal wifi card?

                        Comment

                        • Grant_Greenwood
                          PCHF Member
                          • May 2017
                          • 11

                          #13
                          Originally posted by jmarket
                          So I’ve analyzed your logs and the one driver that sticks out in all of them is rtwlanu.sys

                          rtwlanu.sys
                          is a driver used for Realtek USB Wifi. Do you have an internal wifi card?
                          I have a wireless network adapter by Engenius

                          Comment

                          • Malnutrition
                            PCHF Moderator
                            • Jul 2016
                            • 7045

                            #14
                            Originally posted by Grant Greenwood
                            Is there any way you know what drivers I need?
                            Name: H100i v2
                            Description: H100i v2
                            Class Guid:
                            Manufacturer:
                            Service:
                            Device ID: USB\VID_1B1C&PID_0C09\7289_2.0
                            Problem: : The drivers for this device are not installed. (Code 28)
                            Resolution: To install the drivers for this device, click “Update Driver”, which starts the Hardware Update wizard.

                            Name: PCI Simple Communications Controller
                            Description: PCI Simple Communications Controller
                            Class Guid:
                            Manufacturer:
                            Service:
                            Device ID: PCI\VEN_8086&DEV_A2BA&SUBSYS_872F1043&REV_00\3&115 83659&0&B0
                            Problem: : The drivers for this device are not installed. (Code 28)
                            Resolution: To install the drivers for this device, click “Update Driver”, which starts the Hardware Update wizard.

                            Comment

                            • Malnutrition
                              PCHF Moderator
                              • Jul 2016
                              • 7045

                              #15
                              @phillpower2 I think you are the most qualified to handle this issue, if you would take over please.

                              Comment

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