bluescreen ntoskrnl.exe

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  • kanki
    PCHF Member
    • Oct 2016
    • 34

    #1

    bluescreen ntoskrnl.exe

    so past week or two my windows task bar would randomly freeze up and i would have to do a hard reset (if i tried closing via windows it would take hours before it closed) but today for the first time in nearly two years i got a bsod.
    specs:
    i7 4790k
    gtx 970
    8gb 1600mhz ram
    660w psu gold
    msi z97m gaming motherboard
    here is a copy of the minidump if anyone wants to help me out
  • jmarket
    PCHF Owner
    • Jan 2015
    • 7636

    #2
    Hi there kanki and welcome to PCHF

    I’ve moved your thread over to the Windows 10 BSOD section. I’ll analyze your dump files shortly and let you know

    Comment

    • jmarket
      PCHF Owner
      • Jan 2015
      • 7636

      #3
      Hi again,

      I’ve analyzed your dump file, and nothing out of the ordinary pops out. Sometimes a BSOD will occur once and then never again. I see that this BSOD occured 2 weeks ago. Have you had any other BSODs?

      Comment

      • kanki
        PCHF Member
        • Oct 2016
        • 34

        #4
        Originally posted by jmarket
        Hi again,

        I’ve analyzed your dump file, and nothing out of the ordinary pops out. Sometimes a BSOD will occur once and then never again. I see that this BSOD occured 2 weeks ago. Have you had any other BSODs?
        erh no this bsod happend like 8 hours ago?, and i havent had a bsod since i reinstalled windows back in april 2015

        Comment

        • jmarket
          PCHF Owner
          • Jan 2015
          • 7636

          #5
          Oops my bad. I misread your header lol.

          Did you run through the BSOD prework? If not, please do so

          There’s no underlying cause or STOP code embedded in the file, so it’s unknown what caused the crash. Couple questions for you:

          1.) Did you add any new hardware recently?
          2.) Did you install any new software just before it crashed?

          Comment

          • kanki
            PCHF Member
            • Oct 2016
            • 34

            #6
            Originally posted by jmarket
            Oops my bad. I misread your header lol.

            Did you run through the BSOD prework? If not, please do so

            There’s no underlying cause or STOP code embedded in the file, so it’s unknown what caused the crash. Couple questions for you:

            1.) Did you add any new hardware recently?
            2.) Did you install any new software just before it crashed?
            changed from my 680 to a 970
            no new software though
            and here is the file doing what the thread youve made said.

            Comment

            • kanki
              PCHF Member
              • Oct 2016
              • 34

              #7
              does the new one help?

              Comment

              • jmarket
                PCHF Owner
                • Jan 2015
                • 7636

                #8
                Sorry about the delay. Had a busy day today.

                Further analysis reveals you received a DPC_WATCHDOG_VIOLATION BSOD. This occurs when the DPC period is exhausted, usually when a hardware Interrupt Request takes too long. Fortunately it doesn’t indicate a problem with hardware or software as a stack trace didn’t produce any outbound or inbound calls to the EBX register, which will push the offending driver to the top of the stack

                You should be safe from further BSODs, as a DPC BSOD will usually occur only once and a reboot will fix it. If you experience further BSODs, please let us know

                Comment

                • kanki
                  PCHF Member
                  • Oct 2016
                  • 34

                  #9
                  Originally posted by jmarket
                  Sorry about the delay. Had a busy day today.

                  Further analysis reveals you received a DPC_WATCHDOG_VIOLATION BSOD. This occurs when the DPC period is exhausted, usually when a hardware Interrupt Request takes too long. Fortunately it doesn’t indicate a problem with hardware or software as a stack trace didn’t produce any outbound or inbound calls to the EBX register, which will push the offending driver to the top of the stack

                  You should be safe from further BSODs, as a DPC BSOD will usually occur only once and a reboot will fix it. If you experience further BSODs, please let us know
                  ah! ok glad to hear its nothing major, did reinstall windows tho as it hasnt been cleaned since 10 came out, only issue i occured with the clean windows is in chrome that gifs/videos are misscolored in the first few seconds and that typing in chrome is laggish

                  Comment

                  • jmarket
                    PCHF Owner
                    • Jan 2015
                    • 7636

                    #10
                    Are your graphics drivers up to date? Usually miscoloration indicates an out-of-date video driver.

                    Comment

                    • kanki
                      PCHF Member
                      • Oct 2016
                      • 34

                      #11
                      Originally posted by jmarket
                      Are your graphics drivers up to date? Usually miscoloration indicates an out-of-date video driver.
                      hmm windows 10 installed the nvidia driver before i had the chance to but i did update it.should i download ddu and remove it? and reinstall?

                      Comment

                      • jmarket
                        PCHF Owner
                        • Jan 2015
                        • 7636

                        #12
                        Yes. Give it a whirl and reboot after doing so. Download a fresh driver from nvidia, run ddu, reboot, install the fresh driver, and reboot once more That should hopefully fix it

                        Sent from my SM-G935T using Tapatalk

                        Comment

                        • kanki
                          PCHF Member
                          • Oct 2016
                          • 34

                          #13
                          Originally posted by jmarket
                          Yes. Give it a whirl and reboot after doing so. Download a fresh driver from nvidia, run ddu, reboot, install the fresh driver, and reboot once more That should hopefully fix it

                          Sent from my SM-G935T using Tapatalk
                          did what you said, but gifs still do the black pixelated thing when i play them

                          Comment

                          • kanki
                            PCHF Member
                            • Oct 2016
                            • 34

                            #14
                            used revouninstaller to remove chrome, but still happends, the edge browser is fine dunno why its happening with chrome

                            Comment

                            • Malnutrition
                              PCHF Moderator
                              • Jul 2016
                              • 7041

                              #15
                              Download ResetBrowser To your desktop.

                              Right click and run as administrator.

                              [MEDIA=imgur]vwUeyaZ[/MEDIA]

                              Click on Reset Chrome - Allow completion.

                              Now reboot your machine.

                              Comment

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